Porting from Meteor to Three

shamalive

Bought a Three billpay phone at the weekend, early Sat morning.
The port has still not gone thru.

I should have been suspicious when they gave me a 3 sim as temp number,
although they said it would go thru by Sat afternoon.

I called three support and they said it should go thru tonight,
but still nothing, when I called Meteor they said three are consistantly
having problems porting, and advised me it may take up to a month.

Is this scaremongering on Meteor's part,
or has anyone else had long delays on porting to Three?

plonk

Took 3 weeks for me

shamalive

plonk wrote:

Took 3 weeks for me

Serious?

I have a 14 day money back guarantee,
if its not moved by next weekend I'll hand it back to them and cancel my contract...

jimmycrackcorm

So really anyone moving from meteor the three should do it a month in advance

7.Ronaldo

I work for Meteor and their seem to be serious porting delays when 3 are involved.

They're really slow to process ports whether it be incoming or outgoing.

They're dont seem to be any problems porting between Meteor, Vodafone and O2. As long as the port is requested within the designated porting hours, it should go through within 20 minutes(customers are advised within 2 hours).

netwhizkid

7.Ronaldo wrote:

I work for Meteor and their seem to be serious porting delays when 3 are involved.

They're really slow to process ports whether it be incoming or outgoing.

They're dont seem to be any problems porting between Meteor, Vodafone and O2. As long as the port is requested within the designated porting hours, it should go through within 20 minutes(customers are advised within 2 hours).

Ahh I see a touch of the ol' Eircom there if ever I saw it, bad enough they introduce a dash of purple into the livery, in some macabre attempt to replicate Eircell. Eircom LLU - Porting same thing, I wonder where does the poodle stand on this.

BuffyBot

Ahh I see a touch of the ol' Eircom there if ever I saw it, bad enough they introduce a dash of purple into the livery, in some macabre attempt to replicate Eircell.

I think he was talking about 3...

I'm fairly sure that there was a thread here recently about a Vodafone user experiencing the same issues.

thund3rbird_

go back into the shop & tell them it's not done - they should be able to sort it in a few mins.
they did for me anway

if you are going in go early in the day as the "porting team" :rolleyes: finish early (around 4 or 5)

1huge1

it took me 4 days
no way it will take a month
meteor just don't want you to leave

Urban Weigl

During business hours, it should not take longer than 2 hours. If it does take longer, there's something going wrong somewhere.

chrislad

Three ports do seem to take longer. O2, Voda and Meteor ports go through within 2 hours. 4 weeks is taking the piss though.

NiSmO

This post has been deleted.

brian_rbk

i moved from meteor to 3 over xmas, and it took a week. mainly because the guy in the carphone warehouse didnt send the right forms the first or the second time i went into them. the fact it was xmas didnt help things either.
They gave you a three sim with a temp 083 number... this is normal
I would ring three to confirm they have all the documentation, other than that give them a week...

1huge1

well they really seem to have reduced it
in novermber 2005 4 days it took me which wasnt bad at all really