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strange conversation with Blue Square support

  • 10-02-2007 11:22pm
    #1
    Registered Users, Registered Users 2 Posts: 5,083 ✭✭✭


    summary: Tribeca doesn't support multiple tables, but it's OK because Playtech will be great.

    (22:56:14): Please wait... contacting available host.
    (22:56:14): Player 'RoundTower' joined chat.
    (22:56:26): Host 'Host-James' joined chat.
    (22:56:27): Host 'Host-James' joined chat.
    RoundTower (22:56:31): hello james
    Host-James (22:56:31): Hi, you're through to James here @ Blue Square poker support. How can I help you today?
    RoundTower (22:56:43): im sitting at 3 tables
    RoundTower (22:56:55): and not waiting on any
    RoundTower (22:57:17): and i keep getting the message "please either close a table or remove one of the items", etc
    RoundTower (22:57:52): at one of my tables i disappeared, then i quit and logged back in and now i can sonly play 3
    RoundTower (23:01:34): james, are you there?
    Host-James (23:02:17): I'm trying to understand what you're saying
    RoundTower (23:02:26): ok
    Host-James (23:02:26): I cans ee you on 3 tables
    RoundTower (23:02:34): yes
    Host-James (23:02:35): Omaha PL
    Host-James (23:02:47): So what is happening?
    RoundTower (23:02:52): but i cant join a fourth
    Host-James (23:03:15): The software only supports 1 table normally
    Host-James (23:03:33): It depends on the quality of connection as to how many you can join
    Host-James (23:03:43): THe new software supports 4
    Host-James (23:03:51): And it displays them better too
    RoundTower (23:04:09): the tribeca software supports 4 tables
    Host-James (23:04:20): No, only if the connection can
    RoundTower (23:04:22): normally i have no problem joining 4 tables
    RoundTower (23:04:31): well my connection appears to be good
    Host-James (23:04:40): Yes, but if your connection degrades slightly, you'll lose one like you did
    Host-James (23:04:48): Tribeca does not support multi-table at all
    Host-James (23:04:58): It just happens to be able to manage it, most of the time
    RoundTower (23:05:15): that is crazy
    Host-James (23:05:27): It's Tribeca, it's being replaced shortl
    RoundTower (23:05:32): yes i know
    Host-James (23:05:32): *Shortly
    Host-James (23:05:38): And that does support 4
    Host-James (23:05:44): And you can tile them
    RoundTower (23:05:56): so tribeca doesnt support multi tables but sometimes you can join them?
    Host-James (23:06:16): It does, but by accident, rather than design, that's why you can sometimes, and can't others
    RoundTower (23:06:17): is it ever possible to join 5 tables? if i had a super duper internet connection?
    Host-James (23:06:27): That's what the techies have always told me
    Host-James (23:06:33): I guess
    RoundTower (23:07:34): no that is never possible
    RoundTower (23:07:55): anyway
    RoundTower (23:08:08): lets say my connection was bad for a few secondds there and i dropped a table
    RoundTower (23:08:11): now it is nice and fast again
    Host-James (23:08:32): It doesn';t matter what your connection to the internet is, it's about your connection to Tribeca
    RoundTower (23:08:34): is there a way for me to remind the software of this?
    Host-James (23:08:35): As you say
    Host-James (23:08:48): Is there anything else I can help you with?
    Host-James (23:09:09): No, because it doesn't support multi tables
    RoundTower (23:09:35): well is there anything i can do to encourage it to accidentally support multitables?
    Host-James (23:09:49): No
    Host-James (23:09:59): It does not support multi tables
    RoundTower (23:10:03): ok
    RoundTower (23:10:11): ill wait for playtech before trying to open a fourth table
    RoundTower (23:10:16): thank you james, good night
    Host-James (23:10:20): Great, good night


Comments

  • Registered Users, Registered Users 2 Posts: 3,296 ✭✭✭valor


    what a retard. i hate poker sites support generally, tribeca have one of the worst though


  • Registered Users, Registered Users 2 Posts: 3,296 ✭✭✭valor


    RoundTower (23:06:17): is it ever possible to join 5 tables? if i had a super duper internet connection?

    this is funny


  • Registered Users, Registered Users 2 Posts: 1,092 ✭✭✭Glowingmind


    Wow, that's mostly weak, very weak.


  • Registered Users, Registered Users 2 Posts: 10,894 ✭✭✭✭phantom_lord


    seems to be a bit a bug in their software, go to waiting list and press "remove all" on the waiting list pop up, even though your not on any.

    you should be able to open the 4th table then.


  • Registered Users, Registered Users 2 Posts: 5,083 ✭✭✭RoundTower


    seems to be a bit a bug in their software, go to waiting list and press "remove all" on the waiting list pop up, even though your not on any.

    you should be able to open the 4th table then.

    I tried this, I also tried disconnecting and reconnecting, but no luck.


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  • Registered Users, Registered Users 2 Posts: 8,881 ✭✭✭bohsman


    Im on slower than dialup broadband and I was 5 tabling on bsq earlier on, looks like I stole your table.


  • Registered Users, Registered Users 2 Posts: 1,092 ✭✭✭Glowingmind


    RoundTower, In relation to your actual query - i've never heard of that happening on tribeca. It's possibly a file corruption in the software on your PC. Uninstalling and reinstalling the software may help.


  • Registered Users, Registered Users 2 Posts: 10,894 ✭✭✭✭phantom_lord


    that's obviously bs about being able to play more tables on a better connection...the connection i've in college is pretty much the nuts and I've never been able to open more than 4. and I'm on 4 on dial up now.


    pretty much everything he said is wrong lol, even about the new software


  • Registered Users, Registered Users 2 Posts: 6,187 ✭✭✭Flushdraw


    I'm getting the same thing RT. I used to be able to open 5 tables but now, even if i'm only on 2 tables, i cant open my buddy list and watch any of them on the cash tables..pain in the a$$


  • Registered Users, Registered Users 2 Posts: 6,696 ✭✭✭Hectorjelly


    LOL

    its a bug with tribeca, just go to a waiting list and click remove me from all waiting lists, then you will be able to join a fourth.


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  • Registered Users, Registered Users 2 Posts: 8,806 ✭✭✭Lafortezza


    I've never had any probs joining 4 tables using that 'remove me' trick on the waiting list.
    How do you play 5 tables?


  • Registered Users, Registered Users 2 Posts: 10,894 ✭✭✭✭phantom_lord


    lafortezza wrote:
    I've never had any probs joining 4 tables using that 'remove me' trick on the waiting list.
    How do you play 5 tables?
    it's only a prob if u join a table via the waiting list. 5 tables is news to me.


  • Registered Users, Registered Users 2 Posts: 5,083 ✭✭✭RoundTower


    lafortezza wrote:
    I've never had any probs joining 4 tables using that 'remove me' trick on the waiting list.
    How do you play 5 tables?
    register for some tourneys and join the cash games before they start


  • Registered Users, Registered Users 2 Posts: 36,433 ✭✭✭✭LuckyLloyd


    This post has been deleted.


  • Registered Users, Registered Users 2 Posts: 10,894 ✭✭✭✭phantom_lord


    oh yeah, nothing new there, anyone manage 5 cash tables?


  • Registered Users, Registered Users 2 Posts: 1,703 ✭✭✭green123


    there was a thread about how to open more than 4 tables before
    i think mr flibble started it
    found it :

    http://www.boards.ie/vbulletin/showthread.php?t=2054903967&referrerid=&highlight=


  • Closed Accounts Posts: 425 ✭✭StephenInsane


    LOL, were u both drunk?


  • Registered Users, Registered Users 2 Posts: 2,364 ✭✭✭Mr. Flibble


    green123 wrote:
    there was a thread about how to open more than 4 tables before
    i think mr flibble started it
    found it :

    http://www.boards.ie/vbulletin/showthread.php?t=2054903967&referrerid=&highlight=
    I just reread that thread. Lol at bohsman in the last post thinking Tribeca had a competent development team:)


  • Registered Users, Registered Users 2 Posts: 10,894 ✭✭✭✭phantom_lord


    so, as long as you don't sit on the same table obv, is it ok to play 8 tables using 2 skins open at the same time?


  • Registered Users, Registered Users 2 Posts: 2,364 ✭✭✭Mr. Flibble


    Ok morally, or OK by the T&C or OK in that you won't get caught? I would ask a manager. Apparently its not OK if they are different tables in a tournament! Tribeca basically said they don't care when I brought it to their attention that a player was playing at 8+ cash tables using 1 account with a 'hacked' client.


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  • Registered Users, Registered Users 2 Posts: 3,296 ✭✭✭valor


    I asked that before and they said its not allowed


  • Registered Users, Registered Users 2 Posts: 5,083 ✭✭✭RoundTower


    valor wrote:
    I asked that before and they said its not allowed
    It's like datamining, asking your friend how you should play a hand, or receiving rakeback. Strictly forbidden on the Tribeca network, and you risk having your account closed and all your money confiscated.


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