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Microsoft Exams

  • 05-02-2007 4:19pm
    #1
    SparrowHawk
    Registered Users, Registered Users 2 Posts: 390 ✭✭


    Hi,

    I've recently joined a call center supporting various IT systems/ companies. I'm wondering if any MS exams would help me progress up the chain of command - I'm thinking more along the lines of management, than actual IT support. I've several years in the management area - service & retail.


    Any suggestions appreciated!

    SH


Comments

  • #2
    Kali
    Closed Accounts Posts: 6,601 ✭✭✭Kali


    You'd be better off looking at ITIL or specific management exams than technical ones.


  • #3
    Tom Dunne
    Registered Users, Registered Users 2 Posts: 23,212 ✭✭✭✭Tom Dunne


    In my experience, the best type of managers are the ones who have worked at the coal face and actually know what they are talking about.

    However, a good techie does not always make a good manager. If you are thinking of management, go for management, consider the technical stuff a 'nice to have'.


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