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Problem uninstalling

  • 18-01-2007 9:44pm
    #1
    bardcom
    Registered Users, Registered Users 2 Posts: 290 ✭✭


    Hi,

    Anyone come across this problem and how to resolve it.

    Basically, like a lot of other people, my copy of Windows Defender expired at the end of 2006, so I tried to download and install the newest version. The instructions stated that I had to manually uninstall the Beta2 first.

    But when I try to uninstall, it just hangs. Looking at the running processes, I can see msiexec is using 50% of the CPU (on a dual core system). Doesn't matter how long I wait either.

    I've tried running the Windows Install Clean Up, but Defender isn't listed.

    Any ideas?

    I'm running WinXP MCE 2002 SP2.

    Thanks.


Comments

  • #2
    Capt'n Midnight
    Moderators, Recreation & Hobbies Moderators, Science, Health & Environment Moderators, Technology & Internet Moderators Posts: 93,572 Mod ✭✭✭✭Capt'n Midnight


    I take it you've tried safe mode

    do you have the earlier down load to try a reinstall ?


  • #3
    bardcom
    Registered Users, Registered Users 2 Posts: 290 ✭✭bardcom


    Capt'n Midnight wrote:
    I take it you've tried safe mode?
    I did, but safe mode doesn't let you install or uninstall....
    Capt'n Midnight wrote:
    do you have the earlier down load to try a reinstall ?
    Tried that, still hangs.

    I did download a newer version of Windows Install Clean Up, and I was able to clean up the installation (Windows Defender).

    But it still hangs when I try to install the newest version...

    I've checked the usual, that the installer service is running. Obviously, some installs can still work cos I installed the newest version of Windows Install Clear Up, so it must be something with certain types of install like Windows Defender...

    Ideas?


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