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Cant get CD-RW to work

  • 17-01-2007 2:54pm
    #1
    prospect
    Registered Users, Registered Users 2 Posts: 4,787 ✭✭✭


    Hi all,

    I have a Dell Dimension 4100 pc, and it came with a Sony CDRW. I upgraded the OS to Windows XP, service pack 2.
    Now, in 'My Computer' it doesn't show the drive at all.

    The drive is receiving power, as the tray opens when I press the button. Also, in device manager, it appears under the CD/CDC drives section, it is listed under the correct model name, but with a yellow '!' beside it.

    I tried updating the driver, and uninstalling and re-installing it but without any luck.

    I then removed the drive physically, and replaced it with a HP 9100 CDRW. But this is the very same. It appears correctly named in device manager, with the yellow '!', but that is it. I downloaded a new driver, but it didn't work.

    I also downloaded a new BIOS update for my PC from Dell, but when I boot from the floppy, it doesn't work.

    Any ideas? Everything else on the machine is perfect...


Comments

  • #2
    Ruu_Old
    Closed Accounts Posts: 36,634 ✭✭✭✭Ruu_Old


    Dodgy IDE cable or controller maybe? Try a new IDE cable perhaps, or try setting the drive as the Slave drive on the same cable as the hard drive (Primary IDE) and see if there is any difference.


  • #3
    8T8
    Closed Accounts Posts: 4,757 ✭✭✭8T8


    Also try removing the actual IDE controller from the device manager as well that might reset it when Windows re-installs the driver.

    You may also want to attempt to install the Intel chipset drivers.


  • #4
    prospect
    Registered Users, Registered Users 2 Posts: 4,787 ✭✭✭prospect


    Oki Doki,

    I tried your suggestions, )'cept the bit about the chipset drivers, cause I don't understand that bit!) but it didn't work.

    However, I decided to install Nero (via a shared CD drive on our network) and now the PC is recognising the drive and happily burning CD's?????


  • #5
    8T8
    Closed Accounts Posts: 4,757 ✭✭✭8T8


    The chipset drivers are drivers for the motherboard in some cases it may help in other it may not but it is generally a good idea to install them anyway.

    As for Nero well by guess is it did a system check and found whatever was causing the problem and reset or repaired it.


  • #6
    prospect
    Registered Users, Registered Users 2 Posts: 4,787 ✭✭✭prospect


    8T8 wrote:
    The chipset drivers are drivers for the motherboard in some cases it may help in other it may not but it is generally a good idea to install them anyway.

    As for Nero well by guess is it did a system check and found whatever was causing the problem and reset or repaired it.

    Lovely,

    Thanks for the info.

    I'll look into these chipset drivers. I suppose it is good practise to keep it all up to date.

    P.


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