creative zen vision m frozen

yargle

was installing the software, everything went ok and the player was connected. then put cd into computer to get music, clicked on zen media player icon on desktop and it told me my player was not connected. saw that my player is frozen with black screen, blue on light is on but the player cant be turned off. help please!!!!!!!!

dodgey69

should be a little reset button that ud need a pin or so to get at on it

The Freeman

hey yargle, same thing happened to me when i got mine recently, invest in a paper clip and there IS a reset button on the bottom,should do the trick........;)

twanda

Did you charge the player for a few hours when you first got it?

scuby

yea, u need to charge it first before transferring music, it will be completely dead when u get it first.... will work a treat after that

isthisit

my vision m has been acting up abit,
it was grand and i put a fair bit off music on it.
but now wen i go to move songs to it it never works.
the creative software stalls and does nothing wen it should be transfering, and windows media player doesnt recognise it at all.
any suggestions>??
help appriciated

stev2604

isthisit wrote:

my vision m has been acting up abit,
it was grand and i put a fair bit off music on it.
but now wen i go to move songs to it it never works.
the creative software stalls and does nothing wen it should be transfering, and windows media player doesnt recognise it at all.
any suggestions>??
help appriciated

Try resetting it or uninstalling and reinstalling the software.

Also, does anyone know any shop where you can get screen protectors that work with the Vision M?

Bard

stev2604 wrote:

Also, does anyone know any shop where you can get screen protectors that work with the Vision M?

What about direct from Creative themselves? They come to about €18 (incl. delivery)

Dopey

Bard,

You can get them on ebay for under 5.99 Euro with free post. They ship them from Singapore. I've already bought a leather case and remote for my Vision M.

My software freezes up when I try to copy a large movie over (circa 800 MB). Music has copied over fine. I've had it for a couple of weeks and only needed to resest it once.

pclancy

I had a freeze with mine the first time I tried to copy a movie over. Reset and its been fine since. I also updated the firmware, even though I only bought it was week it was out of date, no real changes but maybe it makes them more stable...

Ciara22

Hi, I got my zen at christmas, didnt know how to work it but luckily it turned itself on after an hour or two of charging. My friend got one too but hers never turned on so she returned it and got a replacement that works fine.

I find if you download music / video to your hard drive, then right click and select "copy to creative zen", it transfers in no time. if I try to do it through the creative software or windows media player, it never works!

stev2604

Bard wrote:

What about direct from Creative themselves? They come to about €18 (incl. delivery)

Yeah I looked there first, but €18!? I was hoping for something around <€10

Soundman

TempleCom on Aston Quay have the screen protectors for €12.99

stev2604

I bought an iPod one today in douglas, €5. i had to shave it off around the sides a bit to get the right shape, but i'd still prefer that then pay more!:)

Thanks anyways for the help.

isthisit

so i reinstalled all the stuff and that didnt work.... the guy in the shop said to dpwnload updates for the crerative software...no luck there. it wont work cos it doesnt detect the zen. this is weird!! theres nothin wrong but its not working!!!!! ahhh!!

keeffe2001

do a search for mtp player not connecting on google

I use winamp to transfer songs to my zen find it way better than the software it came with.

daithi01

The Freeman wrote: »

hey yargle, same thing happened to me when i got mine recently, invest in a paper clip and there IS a reset button on the bottom,should do the trick........;)

just had the same problem with my zen freezing and this worked for me.
thanks for the help Freeman

Pyjamarama

I'm having the same problem. My zen is nearly 3 months old, no problems but then the battery when completely dead and trhe screen black. Plugged usb into computer and the blue power light started flashing which means it it charging, all good I though but I left it in for hours like 6 or 7 and it still wouldn't turn on.

So I got my boyfriends PSP wall charger and the blue light goes on but doesn't flash and the screen stays black. Press the reset button but nothing happens. What can I do?!!!! I'm leaving the country in a week so don't have time to post it to get fixed and help would be great!