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051 Area

neon_glows · 2007-01-02 15:21:39

Are the problems resolved? Two friends are still down behind the church in Tramore, there was rumours that most people where back up and running now. I was thinking it being the new year and all they would have sent someone out by now to fix it.

02-01-2007 3:21pm

#1

neon_glows

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Are the problems resolved? Two friends are still down behind the church in Tramore, there was rumours that most people where back up and running now.

I was thinking it being the new year and all they would have sent someone out by now to fix it.

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Comments

#2 02-01-2007 4:08pm

mike65

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Eh?

Mike.

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#3 03-01-2007 10:26am
cliffix

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Join Date: January 2007

Posts: 1
Hi,

BT customers throughout the 05X area are affected (according to BT). My mother's new DSL line (056 Castlecomer) has been unusable for more than a week. BT are still "attempting to fix the problem".

I walked through a reconfiguration of her modem over the phone this morning and the diagnostic tests produced the following results:
Test ADSL Sync ... PASS Test ADSL (ATM OAM) loopback test ... FAIL Test PPP/server connections ... FAIL Ping default gateway ... FAIL

So modem and line to exchange are fine, but thereafter ... .

BT are apparently willing to refund for this downtime, but the more pertinent question of when service will restored is unknown at this time.

Regards,

Cliff

[edit]
Service has now been restored (4 Jan).
[/edit]

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#4 03-01-2007 11:11am

Cabaal

Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,536 Mod ✭✭✭✭

Join Date: October 2001

Posts: 26454

mike65 wrote:

Eh?

Mike.

I'd imagine he was reffering to this thread > http://www.boards.ie/vbulletin/showthread.php?t=2055032464

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