New Sony 32'' HDTV showing white areas!?

Hendrix89

I literally just got my Sony Bravia 32v2000 HDTV and I just started noticing three specific areas on the screen that are lighter than the rest of it. Only when its on of course, like when im watching a dark movie the white areas are really noticable and are getting annoying!! I tried changing image settings but the light patches wont go completely... This is my first HDTV so is this normal with them or is there a serious fault with my TV? This is supposed to be one of Sony's highest quality HDTV's so i really am shocked at this... Plz help.

Aquos76

This website might give you some more information as regards different picture settings.

I have 3 lcd's here none are sony, but I dont have those white areas you refer to on any of them.

Sparky

You will notice on LCDs that the black levels are more of a grey than the usual black you would be used to on a CRT.

There is also a condition known as image retension that results in the previous picture sticking in the black areas untill the pixels are used again.

This is a common thing with LCDs every now and again.

Hendrix89

Sparky-s wrote:

You will notice on LCDs that the black levels are more of a grey than the usual black you would be used to on a CRT.

There is also a condition known as image retension that results in the previous picture sticking in the black areas untill the pixels are used again.

This is a common thing with LCDs every now and again.

I have no problem with the black levels on the TV, but as I said there are actually three areas on the screen (one left, one top, and one middle) that are lighter than rest and so they look white.... Is this what your saying is normal? Sorry I wasnt too clear. If it is normal will it remain like this?

Hendrix89

Can anyone help me out? I've explained the problem best I can but I will try give better information if required. Please I'd like to know whats wrong and if it can be solved.

dancin

Sounds like you've a faulty screen. Adjusting the colour settings etc... should affect the overall screen performance, and is not concentrated on just specific screen area's.

If the area's remain lighter/white while only watching one thing (e.g. a movie you are playing over and over to show the screen's capabilities), then try a different demo source.

If there all the time regardless of what you're showing, I think it's time to call the shop you bought it from and organise to return it for replacement.

Out of interest, are the area's well defined (i.e perfect rectangles) or more like blob's on the screen?

Hendrix89

dancin wrote:

Sounds like you've a faulty screen. Adjusting the colour settings etc... should affect the overall screen performance, and is not concentrated on just specific screen area's.

If the area's remain lighter/white while only watching one thing (e.g. a movie you are playing over and over to show the screen's capabilities), then try a different demo source.

If there all the time regardless of what you're showing, I think it's time to call the shop you bought it from and organise to return it for replacement.

Out of interest, are the area's well defined (i.e perfect rectangles) or more like blob's on the screen?

Yeah I'm gonna get them out to look at it. No the areas are not at all like that. When up close its hard to see them. When far away at proper distance they're like large blobs. Kinda faded. They are only noticable on very dark pictures, like a dark scene in a movie/DVD. I really hope this will be accepted as a fault so I can get it exchanged...

I'd like to add the areas are sometimes hard to spot and you really have to look at the screen for a while to notice them. Thats the frustrating thing cause sometimes I'd think they're gone but then i start to see them...

Hendrix89

My worst fear's..... The repair guy says it normal. What the hell am I supposed to do now?? Nothin I guess. I guess im stuck with it....

dancin

Eeek. Doesn;t sound normal to me, but there you go. I only use the things, not repair them for a living.

If you're not happy with it, you may have a case to bring it back on the basis that it's not performing as you though it would. The shop may replace it for a different model? You'd be at the mercy of the shop manager. Unless of course they have a display model which doesn't have the white area's you have on your's.

Was the repair guy sent out from the shop you bought it from?

Prescient

Thats not normal. Dont mind the repair man....if youre not satisifed go back to the shop with the receipt. You've splashed out a lot of cash!!!

delly

If my screen has no source and is black, I can notice some areas that are slightly different in there levels of black. The have a kind of blotchy look. You can't really notice this while playing however unless there is a fast panning shot. I don't know if this is the same thing as its not white, but I think what I have is normal in all flatscreens.

Hendrix89

Yeah it was a guy who worked with the shop who came out. I'm thinking fo maybe going down to the shop and asking to look at there one on display and have them put on a dark image.

If my screen has no source and is black, I can notice some areas that are slightly different in there levels of black. The have a kind of blotchy look. You can't really notice this while playing however unless there is a fast panning shot. I don't know if this is the same thing as its not white, but I think what I have is normal in all flatscreens.

Yes thats pretty much it. I just described them as looking slightly white cause the areas are lighter than most of the screen. But yeah exactly what you have described. If you have it too then maybe this is sorta normal and i am just looking for problems.... Maybe you could go into more detail of what yours look like? Also sometimes the light areas are very hard to notice (especially in the day) when watching TV. If I stare really carefully I start to make out different levels of black (lighter areas).

delly

Hendrix89 wrote:

Yes thats pretty much it. I just described them as looking slightly white cause the areas are lighter than most of the screen. But yeah exactly what you have described. If you have it too then maybe this is sorta normal and i am just looking for problems.... Maybe you could go into more detail of what yours look like? Also sometimes the light areas are very hard to notice (especially in the day) when watching TV. If I stare really carefully I start to make out different levels of black (lighter areas).

Well I reckon we are talking the same thing here. If you check post 11 here you'll see that I made reference to it before. After that time I checked out my 2 20" LCD's and they are the same so I think its just something that you get with these TV's. I first thought I had actually done something to the TV myself because I had so much trouble putting the stand on I had to nearly turn it upside down, but I think its just an LCD/plasma thing. Of course in saying that I presume that some TV's could be worse than others.

Jip

There's threads on this on avforums, it's apparently light leaking through the screen from the LCD backlight and it does seem to be a normal enough occurance. I get a bit of it on the top right hand corner on my screen, if the picture is pure black that little corner appears a little lighter.
Bugged me for a while too as I initially thought it was the light from the corner lamp reflecting onto the screen.

Hendrix89

delly wrote:

Well I reckon we are talking the same thing here. If you check post 11 here you'll see that I made reference to it before. After that time I checked out my 2 20" LCD's and they are the same so I think its just something that you get with these TV's. I first thought I had actually done something to the TV myself because I had so much trouble putting the stand on I had to nearly turn it upside down, but I think its just an LCD/plasma thing. Of course in saying that I presume that some TV's could be worse than others.

Yeah I read through it and I see that quite a lot of people have this on their LCD's so I guess it is normal then. Kinda annoyed though cause it will probably get worse... theres 3 patches already.. Thanks for link to that.

IgsTer

not sure if this is what your talking about but ill inform ya anyways..it occurs on both the 32 and 40 inch v2000 series tele..i know this because just today i was looking up the 40 inch version of yours because my dad will be buyin a tele soon and i was eyeing this up..and i came across on avforums when i searched for it..and i dont think sony are doing anything about it..

here have a look for yourself..
http://www.avforums.com/forums/showthread.php?t=312863&highlight=32v2000

ZENER

If it's that noticeable that you are bugged by it then it's not "normal". If it's bothering you that much take it back straight away before you accept it as "normal". It's a normal occurance on faulty LCD panels and an artifact that was well documented on some laptop LCD panels recently - those people didn't like it and it spoiled their experience of the product so why should you put up with it ?

Before you handed over money for the TV you may have seen one in operation in the shop, did you notice this "normality" then ? . . . No ? Did you base you decision to buy knowing this problem existed with that screen ? Then that's not what you paid for ! Take it back.

My 2c . . .

ZEN

Dr. Nick

I bought exactly the same model from komplett. No problems whatsoever, a couple of recommended adjustments make it the the best tv i've bought. in fact the darks are better than crt.

seriously good tv, but you need to re-adjust to get the best picture:
http://www.dvdtimes.co.uk/content.php?contentid=61818

JDxtra

Yes, I just got the new version of this (KDL32v2500) and no problems at all. I'd agree with Dr Nick - the darks are amazing and defo better looking than my old CRT.

Yours does sound like it has a fault though...