OMFG Sky!....wrong card

zuutroy

Ok, It took a month, and 5 seperate phone calls totalling approx 2hours of phone calls, but I finally got my card today, so I ring to activate but all their systems are down, and I have to call back in a few hours....Hit 144 just now to watch the snooker and its says not found, so I look at the EPG and find its the bloody English one!!!
Have they sent me the wrong card, or does it Irish-ify itself on activation?

irishgeo

think it will go irish once it get registered.

byte

Yes, once activated, the EPG will change to the Irish one.

zuutroy

indeed it has...still doesnt alter the fact that they're muppets!

zuutroy

OH good lord!...the Irish stations won't work now..20 mins on the phone with customer service while they try to figure out who I am and whats wrong and they decide to transfer me to technical help....who take about another 10mins to figure out who I am....He then decides to just lie to get rid of me, telling me that I have to 'upgrade to the family pack to get those channels' and gets annoyed with me because his colleague transferred me to him....wtf?....Is there any Irish sub that comes without RTE etc?.....so he transfers me back to customer service....another 15 minutes holding.....finally through pure chance I got through to someone who knew their arse from their elbow and fixed it....total call time 45 mins....hopefully thats the last time I have to ring them.

watty

Yes. You need the variety pack (There is NO family pack anymore!!!!). Otherwise no Irish channels. Of couse Sky can change any packs at any time and can put RTE in any pack and charge whatever they like for it.