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02's online shop

  • 08-12-2006 3:07pm
    #1
    shnaek
    Registered Users, Registered Users 2 Posts: 1,180 ✭✭✭


    Has anyone been having trouble with 02's online shop? I have been trying to purchase a phone upgrade since last Friday. It hasn't worked for me at all. I contacted customer service but they only send me an email every 3 days saying that they'll respond to my query within 3 days! I'm due another one of these tomorrow!


Comments

  • #2
    ROVER
    Registered Users, Registered Users 2 Posts: 430 ✭✭ROVER


    I bought a Nokia from them on Tuesday delivered yesterday no problems.


  • #3
    Ruu_Old
    Closed Accounts Posts: 36,634 ✭✭✭✭Ruu_Old


    Never any problems, ordered from them recently and no issues at all. It might be quicker to give them a call, I'm sure they have a number for that.


  • #4
    Stepherunie
    Closed Accounts Posts: 2,158 ✭✭✭Stepherunie


    Had trouble too with o2 - ordered a phone on the 28th of November - my order was still pending on the 4th of December - eventually they put the order through again but took 10 days in all to get my phone.

    Emailed them about it and I was told I'd be sent an email about what happened. Never got it so emailed them again, will keep emailing every 3 days until I get an answer as to why my order was delayed for so long.

    In saying that I did order two other phones with them and both arrived within three days - they were all separate orders. Ordering the last phone the website kept not loading but i just refreshed the pages a few times and it worked fine - just took a bit of patience.


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