NTL 3Meg Pings of 80 In Games??????

Just got the 3meg ntl package in yesterday and yesterday evening tryed to play a game and the lag was shocking bad, was worse than when i had wireless from lastmile. Is this exceptable? I tested it out the minute the man installed the bloody service and i got pings of 25 - 35 max it was great, since then they have been shocking. I can't belive this, Is this exceptable? I am living in galway. I paid for the tv and 3 meg package for 30 squid.

kippy

Did you do a bit of investigating before going to NTL?
Although proven to be very good in the past, the recent past has been plastered with threads in here of the service degrading since they were bought out recently.
Still, worth a call to their support in case there is something they can do.
Theres a lot of threads in here about NTL, worth reading a few.
Kippy

EDIT-I made a few assumptions about your connection, you are the only one using it, arent downloading massive amount of data while playing games etc...so apologies if my blame of NTL's new ownership as being the issue if it is proven not to be the case.

Astro1996

the high pings are caused by ntl/upc's mind boggling routing of traffic via amsterdam, its been like this for the last month, for example i used to have a ping of 16-20ms to servers in the uk - its now 80-120ms :rolleyes:. The sooner they peer with INEX the better beacuse its taking the fun out of playin games online tbh.

jimmycrackcorm

My pings to jolt.co.uk average between 19 and 25ms

Drapper

jimmycrackcorm wrote:

My pings to jolt.co.uk average between 19 and 25ms

location ?

Mountjoy Mugger

Astro1996 wrote:

The sooner they peer with INEX the better beacuse its taking the fun out of playin games online tbh.

There doesn't seem to be anything stopping them, as they're members of it. However, on the INEX website, UPC have a selective peering policy, not an open policy like the vast majority of the other members.

Not entirely sure if that's related though.

https://www.inex.ie/about/memberlist for reference.

ntlbell

Peering with INEX won't make much of a difference if the gaming servers you connect to are not in Ireland e.g. jolt

I don't think any Irish ISP's offer SLA's or guarntee's on latency on residential accounts.

jimmycrackcorm

Drapper wrote:

location ?

Lucan. Actually Those times were me logging in remotely to a wireless pc at home to do the ping test.

Here's one direct at home.

Pinging jolt.co.uk [82.133.85.65] with 32 bytes of data:

Reply from 82.133.85.65: bytes=32 time=20ms TTL=54
Reply from 82.133.85.65: bytes=32 time=20ms TTL=54
Reply from 82.133.85.65: bytes=32 time=19ms TTL=54
Reply from 82.133.85.65: bytes=32 time=17ms TTL=54

Ping statistics for 82.133.85.65:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 17ms, Maximum = 20ms, Average = 19ms

I get the full 6megs too with steady downloads. Back to normal after the upgrade.

Drapper

ntlbell wrote:

Peering with INEX won't make much of a difference if the gaming servers you connect to are not in Ireland e.g. jolt

I don't think any Irish ISP's offer SLA's or guarntee's on latency on residential accounts.

Peering in Inex will stop your traffice exiting ireland going over to Amsterdam and bouncing back to Dublin. Gettin 140ms on the TIG server up the road in hosting 365! WAs getting 10ms before the UPC handover.

also, ping to UK server has doubled from 30ms to 60ms and allot of lagg!

UPC get the finger out

JNive

put it this way all traffic going over to UK/Amsterdam, means one pipe which is lagged cause of it.

peering at inex, means about 60% of that traffic is likely to get offloaded, thereby giving much better performance to sites in ireland ( lower ping most crucially ) and thereby relieving the international route also.

so peering at inex would do a lot

ntlbell

JNive wrote:

put it this way all traffic going over to UK/Amsterdam, means one pipe which is lagged cause of it.

peering at inex, means about 60% of that traffic is likely to get offloaded, thereby giving much better performance to sites in ireland ( lower ping most crucially ) and thereby relieving the international route also.

so peering at inex would do a lot

60% of NTL's residential traffic is national?

Where did you pull that from?

fatherdougalmag

jimmycrackcorm wrote:

Here's one direct at home.

Pinging jolt.co.uk [82.133.85.65] with 32 bytes of data:

Reply from 82.133.85.65: bytes=32 time=20ms TTL=54

Care to post a tracert (with the first two IP address entries removed/masked)?

I emailed ntl yesterday about this and not replied yet, im presuming i will be ignored. Thing is my download rates are mighty, its was going at 350 - 400k of a normal webby. But pings are still poors as ever

JNive

the 60% figure i used was just an example, but when you consider microsoft peer at inex, it can easily get to that figure if not more, with all ye xboxers lol

jimmycrackcorm

fatherdougalmag wrote:

Care to post a tracert (with the first two IP address entries removed/masked)?

Tracing route to jolt.co.uk [82.133.85.65]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.me.me
2 18 ms 18 ms 23 ms me.me.me.me
3 27 ms 10 ms 10 ms 089-101-162021.ntlworld.ie [89.101.162.21]
4 7 ms 8 ms 36 ms 213.46.165.5
5 21 ms 27 ms 17 ms nl-ams-rc-02-pos-2-0.chellonetwork.com [213.46.1
60.17]
6 43 ms 19 ms 26 ms uk-lon01a-rd1-ge-7-0.aorta.net [213.46.174.33]
7 38 ms 21 ms 21 ms 213.46.174.126
8 38 ms 36 ms 20 ms te1-3.cr05.tn5.bb.pipex.net [195.66.224.29]
9 17 ms 20 ms 20 ms g1-1-6.er01.tn5.bb.pipex.net [62.72.140.142]
10 19 ms 30 ms 33 ms ge-0-0-0-3801.jolt-gw.cust.pipex.net [212.241.24
1.14]
11 24 ms 21 ms 26 ms secure.jolt.co.uk [82.133.85.65]

Trace complete.

DemonOfTheFall

I get totally random results between 21ms and 90ms when pinging clarity.jolt.co.uk .......... Wah!

jimmycrackcorm

jimmycrackcorm wrote:

Tracing route to jolt.co.uk [82.133.85.65]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.me.me
2 18 ms 18 ms 23 ms me.me.me.me
3 27 ms 10 ms 10 ms 089-101-162021.ntlworld.ie [89.101.162.21]
4 7 ms 8 ms 36 ms 213.46.165.5
5 21 ms 27 ms 17 ms nl-ams-rc-02-pos-2-0.chellonetwork.com [213.46.1
60.17]
6 43 ms 19 ms 26 ms uk-lon01a-rd1-ge-7-0.aorta.net [213.46.174.33]
7 38 ms 21 ms 21 ms 213.46.174.126
8 38 ms 36 ms 20 ms te1-3.cr05.tn5.bb.pipex.net [195.66.224.29]
9 17 ms 20 ms 20 ms g1-1-6.er01.tn5.bb.pipex.net [62.72.140.142]
10 19 ms 30 ms 33 ms ge-0-0-0-3801.jolt-gw.cust.pipex.net [212.241.24
1.14]
11 24 ms 21 ms 26 ms secure.jolt.co.uk [82.133.85.65]

Trace complete.

I jsut dont get it?? Where are you based? If yours is this good what could be wrong? Bad cables, some settings need to be fixed or something?... Gona ring them tommorrow cause guess what they did'nt email me back..what suprise!

MrPunch

For comparison guys,
6 MB package, based in Christchurch D8

Tracing route to jolt.co.uk [82.133.85.65]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.1
2 96 ms 97 ms 70 ms 10.91.224.1
3 52 ms 74 ms 49 ms 089-101-162065.ntlworld.ie [89.101.162.65]
4 61 ms 79 ms 92 ms 213.46.165.5
5 67 ms 205 ms 79 ms nl-ams-rc-02-pos-2-0.chellonetwork.com [213.46.1
60.17]
6 98 ms 58 ms 114 ms uk-lon01a-rd1-ge-7-0.aorta.net [213.46.174.33]
7 111 ms 84 ms 87 ms 213.46.174.126
8 71 ms 101 ms 89 ms te1-3.cr05.tn5.bb.pipex.net [195.66.224.29]
9 69 ms 88 ms 71 ms g1-1-6.er01.tn5.bb.pipex.net [62.72.140.142]
10 65 ms 75 ms 97 ms ge-0-0-0-3801.jolt-gw.cust.pipex.net [212.241.24
1.14]
11 107 ms 88 ms 71 ms secure.jolt.co.uk [82.133.85.65]

Trace complete.

Ouch! jimmiecrackcorn, what is your secret?
john

jimmycrackcorm

MrPunch wrote:

Ouch! jimmiecrackcorn, what is your secret?
john

Newer cabling in Lucan perhaps? The estate is only 8 years old. Must be fibe cable all the way to Manchester :-)

Foxwood

MrPunch wrote:

For comparison guys,
6 MB package, based in Christchurch D8

Tracing route to jolt.co.uk [82.133.85.65]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.1
2 96 ms 97 ms 70 ms 10.91.224.1
...

Trace complete.

Ouch! jimmiecrackcorn, what is your secret?

Your slow pings are happening at the very first hop - they have nothing to do with sow paths via Amsterdam.

It looks like jimmiecrackcorns secret is to live in an area with uncontended traffic!