Problem with Yahoo... v. v. slow. HELP!

sudzs

I have http://uk.yahoo.com/ set as my home page and over the last few days it's taking ages to load, at least 2 or 3 minutes! :eek:

It's the same if I type in yahoo.com...
It's the same if I'm signed in or not...
If I change my homepage to Google it loads as usual.

Can anyone help, please? What could the problem be? I'm stumped!

(I'm on Clearwire wireless broadband BTW)

thanks for any advice!

subway

go to "start" > "run" > type cmd into the box and click run

the type
tracert uk.yahoo.com

then post the results

sudzs

Thanks!

O.K., did that. This is what I got...

'tracertuk.yahoo.com is not recognised as an internal or external command,operable progrmme or batch file'

Foxwood

sudzs wrote:

Thanks!

O.K., did that. This is what I got...

'tracertuk.yahoo.com is not recognised as an internal or external command,operable progrmme or batch file'

You need a new keyboard - your space bar is broken!

sudzs

Yes, and me 'A' key is on the blink aswell! :rolleyes:

subway

subway types : tracert uk.yahoo.com
sudz types : tracertuk.yahoo.com

you missed a space

sudzs

oh yeah, oops!

Have done that now and there's lots of stuff there that I don't understand!

Is there a particular bit you need you need??

subway

all of it is important.
it will highlight any issues in your connection to yahoo

sudzs

This is it....

and actually, it's just http://uk.yahoo.com/ now, www.yahoo.com is o.k now. And thanks for taking the time to help out a techno-phobe!



Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Sara O'Neill>tracert uk.yahoo.com

Tracing route to www.euro.yahoo.akadns.net [217.146.186.51]
over a maximum of 30 hops:

1 29 ms 33 ms 29 ms 85.134.128.1
2 40 ms 28 ms 33 ms fe-0-0-0_0.bdr001.dublin.clearwire.ie [85.134.25
5.13]
3 48 ms 32 ms 28 ms mm3078.dublin1.eu.level3.net [212.187.194.65]
4 25 ms 28 ms 33 ms 213.242.106.30
5 31 ms 33 ms 51 ms gi-1-3.bas2.ird.yahoo.com [217.146.191.139]
6 29 ms 33 ms * www.vip.ird.yahoo.com [217.146.186.51]
7 32 ms * 32 ms www.vip.ird.yahoo.com [217.146.186.51]

Trace complete.

C:\Documents and Settings\Sara O'Neill>

Foxwood

sudzs wrote:

This is it....

and actually, it's just http://uk.yahoo.com/ now, www.yahoo.com is o.k now. And thanks for taking the time to help out a techno-phobe!

C:\Documents and Settings\[redacted]>tracert uk.yahoo.com

Tracing route to www.euro.yahoo.akadns.net [217.146.186.51]
over a maximum of 30 hops:

1 29 ms 33 ms 29 ms 85.134.128.1
2 40 ms 28 ms 33 ms fe-0-0-0_0.bdr001.dublin.clearwire.ie [85.134.25
5.13]
3 48 ms 32 ms 28 ms mm3078.dublin1.eu.level3.net [212.187.194.65]
4 25 ms 28 ms 33 ms 213.242.106.30
5 31 ms 33 ms 51 ms gi-1-3.bas2.ird.yahoo.com [217.146.191.139]
6 29 ms 33 ms * www.vip.ird.yahoo.com [217.146.186.51]
7 32 ms * 32 ms www.vip.ird.yahoo.com [217.146.186.51]

Trace complete.

C:\Documents and Settings\[redacted]>

There's nothing wrong with that tracroute.

Do you get the same delays going to http://ie.yahoo.com or http://217.146.186.51 ?

sudzs

Very strange...

Could it be some sort of virus?? Though I did a full scan and checked for updates and did a spyware scan aswell.

I suppose I could change my homepage but it's handy for others in the house who use Yahoo mail. (And I can't bear the US Yahoo!)

sudzs

Foxwood wrote:

There's nothing wrong with that tracroute.

Do you get the same delays going to http://ie.yahoo.com or http://217.146.186.51 ?

And yes, same delay on http://ie.yahoo.com/ and just got "document not found" on the other one.

Foxwood

sudzs wrote:

Very strange...

Could it be some sort of virus??

It's unlikely. It's actually more likely to be a problem with the adserver that Yahoo are using - the page may not display properly until the ads are loaded.

I suppose I could change my homepage but it's handy for others in the house who use Yahoo mail. (And I can't bear the US Yahoo!)

You could always try the Australian one, if you want non-US english language home page!
http://au.yahoo.com

By the way, have you tried an aternative browser? And have you cleared your browsers cache?

sudzs

Foxwood wrote:

By the way, have you tried an aternative browser? And have you cleared your browsers cache?

Yikes! :eek: What does that mean???

Foxwood

sudzs wrote:

Yikes! :eek: What does that mean???

Alternative browser means go immediately to www.GetFirefox.com and download and install it. Try using it instead of IE - it has numerous features that you like as you get to use them, and it is generally considered more secure than IE.

In Internet Explorer, go to Tools/Internet Options, and under "Temporary Internet Files" in the middle of the page, click on "Delete Files". This will clean out the cache which is probably cluttered up and doing more harm than good.

sudzs

Thanks for that!

Though I think I'll stick with Internet Explorer for now... maybe I'll get more adventerous at a later date!


I've cleared the files but no difference to Yahoo.

And I clicked on you link for the Aussie Yahoo and guess what... slow as a wet week aswell! :rolleyes:

Foxwood

sudzs wrote:

Though I think I'll stick with Internet Explorer for now... maybe I'll get more adventerous at a later date!

You're being adventurous by sticking with the less than secure IE. You be much less adventurous, and much less likely to have to sort out problems with Firefox.

Even if you don't use it for anything else, download Firefox now and see if you can open your Yahoo home page. That will tell you whether you have a networking problem or a browser problem. It won't take much more time to do that test than to post another message here.