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Broken TV

mel123 · 2006-09-11 19:04:27

Ill make it quick, 42" flat screen, bought at crimbo, 6 weeks ago broke down, 4 weeks ago got picked up for repair, still not back. Get a different story every time I ring - parts not in, dont know whats wrong with it, waiting on tech support - Its very frustrating now. Do I have to accept a repair, or can I get my money…

11-09-2006 7:04pm

#1

mel123

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Join Date: January 2006

Posts: 1754

Ill make it quick, 42" flat screen, bought at crimbo, 6 weeks ago broke down, 4 weeks ago got picked up for repair, still not back. Get a different story every time I ring - parts not in, dont know whats wrong with it, waiting on tech support - Its very frustrating now. Do I have to accept a repair, or can I get my money back any buy a new one?? I have a feeling i have to accept the repair, but if it breaks three times then I am entitled to money back??

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Comments

#2 11-09-2006 9:39pm

snappieT

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Join Date: September 2004

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You have to accept a repair, in "reasonable time". I'd be inclined to say 4 weeks is pushing it.

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