Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Keyboard not being recognized on start up.

  • 22-08-2006 1:01pm
    #1
    BaZmO*
    Registered Users, Registered Users 2 Posts: 18,625 ✭✭✭✭


    Bought a new Dell recently and nearly from the start there was a problem with the keyboard not being recognized when I start it up.

    I get the error message....
    Keyboard Failure
    Drive 5 not found: Parrallel ATA, PATA-1 (PRI IDE Slave)
    Strike the F1 key to continue, F2 to run the setup utility
    It's not really a problem in itself to press the F1 key as the computer then starts up fine, but in the last week I've been using a wireless keyboard and if I press the F1 button during the error message nothing happens. I have to plug the old keyboard in and then press F1 for the computer to start and then i can use the wireless keyboard fine which is a bit of a pain.

    Any suggestions?


Comments

  • #2
    MunsterCycling
    Registered Users, Registered Users 2 Posts: 4,864 ✭✭✭MunsterCycling


    Return it, thats what a warrenty is for!

    MC


  • #3
    Ruu_Old
    Closed Accounts Posts: 36,634 ✭✭✭✭Ruu_Old


    It might be a motherboard issue, something you can't do a whole lot about. I would also send it back.


  • #4
    irlrobins
    Registered Users, Registered Users 2 Posts: 7,541 ✭✭✭irlrobins


    Sounds like you have a drive set to 'on' in the BIOS but it's not installed. Switch it to 'off' and it should be ok.

    Can't remember exactly where it lists the drives in BIOS, but I'll look tonight on "The Beast" when I get home.


  • #5
    BaZmO*
    Registered Users, Registered Users 2 Posts: 18,625 ✭✭✭✭BaZmO*


    MunsterCycling wrote:
    Return it, thats what a warrenty is for!

    MC
    Do you not think that's a bit of an over reaction so early? I'd rather do a quick troubleshoot before going to the extreme lengths of returning it.

    I think I might know what's wrong, gonna check it out tonight and see if I can sort it.


  • #6
    irlrobins
    Registered Users, Registered Users 2 Posts: 7,541 ✭✭✭irlrobins


    BaZmO* wrote:
    Do you not think that's a bit of an over reaction so early? I'd rather do a quick troubleshoot before going to the extreme lengths of returning it.
    Indeed.
    What do you think prob is Baz?


  • Advertisement
  • #7
    BaZmO*
    Registered Users, Registered Users 2 Posts: 18,625 ✭✭✭✭BaZmO*


    irlrobins wrote:
    Indeed.
    What do you think prob is Baz?
    I was talking to a friend and he reckons I might not have installed a driver for the wireless Keyboard or it wasn't done properly. He may be right, I'll now later I suppose.


  • #8
    MunsterCycling
    Registered Users, Registered Users 2 Posts: 4,864 ✭✭✭MunsterCycling


    OK, try to fix it by all means but you'll find its Dells job to get it right in the first place and don't forget to ring them up and complain (should be able to get a freebie) as this is an unacceptable situation to leave a customer in. Good Luck, its a Dell you'll need it!


Advertisement