Baggage in Dublin Airport

BlitzKrieg

Was travelling home 10 days ago, and ryanair in stansted informed my my bag was 27 kilos, 7 kilos overwieght and i will need to pay 35 pounds sterling.


The same bag was stopped in dublin airport, i expected the overwieght charge, what i didnt expect was to be told the bag is 32 kilos overwieght and I will be charged 96 euros.


Now this bag is exactly the same bar 1 bed sheet and a pair of trousers.

but for them to wiegh 5 kilos more is highly suspect.


Especially when Dublin Airport has a history of bolloxing me on wieght charges.

I have gone between stansted and Dublin well over 20 times in the last 3 years.

and I have only been stopped once in stansted with overwieght charges, which was understandable, i knew my bag was heavy, because I was moving house and couldnt leave my clothes in the old house. That was 10 days ago.


I have been stopped by Dublin Airport about six or seven times with varying overwieght charges. Numerous times it was on flights returning to England after the same bag was approved by Stansted on the way in.

the only changes in these bags on most of these trips, is the clothes have been washed and dried while the ones when returnign from england were mostly unwashed.


I'm curious does anyone else have problems with overwieght baggage with dublin airport?

nogoodnamesleft

I do a lot of travelling with work and im always curious about the same bag with same contents weighing different weights at checkin desks. Goes to show that the machines must not be calibrated that often.

Our man in Havana

Or checkin operators put their feet on the scales to bump up the weight. Remember they get commission on the charges.

foggy_lad

Bond-007 wrote: »

Or checkin operators put their feet on the scales to bump up the weight. Remember they get commission on the charges.

would it be that the check-in operators are going so quickly they do not allow time for the scales to settle at the correct weight? i know even in supermarkets with the hi-tech scales they have as part of the tills they must wait a certain time for the weight to settle on the scale.

Boggles

Was coming back from a Spanish airport recently. I'm always paranoid about the weight of my bag, so as the airport was quite empty I stopped off and weighed it at a couple of free check in stations, 2 different companies infact.

The weight was 14.2 kilos exactly on both, when it was time to check in on Ryanair the bag was exactly 15.2 kilos.

2 conclusions, the Ryanair scales were not calibrated properly, or they were calibrated +1 on purpose.

Preset No.3

Bond-007 wrote: »

Remember they get commission on the charges.

Since when?

Ex girfriend of mine worked check-in at Ryanair and all they got was to go home early if you sold a certain amount of excess baggage.

Our man in Havana

Same difference, i.e. an incentive to sell.

meathstevie

I used to bring Ryanair check in staff to work and was told that there's no incentive for charges. On the contrary, there's targets and trouble if you don't meet those targets.

By the way, if Ryanair can't demonstrate that their scales are tested by the Legal Metrology Service and the verification is still valid they can't use them for charge calculation. It's the same as for a petrol pump, a petrol station can't use an unverified pump or one with expired verification for dispensing a volume of fuel.

gerrycollins

foggy_lad wrote: »

would it be that the check-in operators are going so quickly they do not allow time for the scales to settle at the correct weight? i know even in supermarkets with the hi-tech scales they have as part of the tills they must wait a certain time for the weight to settle on the scale.

just to put you on the straight and narrow, supermarket scales attached to till wont calculate until the scales are steady for a few seconds nothing too hi tech about it trust me.

as for the airport last holiday we went on we weighed our bags 5 times on differenct scales(her extra shoes causing the problem) and on each scale it was between 18 and 20kg and they we digital and non digital scales.

when we got to dublin airport the same bag weighed 23kg but luckly enough my bag weighted less and she let us off as they balanced out. now thats a difference of 15% some margin of error there me thinks

DonJose

BlitzKrieg wrote: »

and I have only been stopped once in stansted with overwieght charges, which was understandable, i knew my bag was heavy, because I was moving house and couldnt leave my clothes in the old house. That was 10 days ago.

Will you ever learn!!!

noodler

I thought the baggage limit was 10 kilos for carry on and 14 for checked luggage.

rameire

well most ryanair scales will have a +.2 or +.3 on them before you put your bag on, i was over by 1.5 recently and i said to the checkin girl that if they zeroise the scales ill take some stuff out of my bag.

i believe that the scales they use adds a percentage, roughly 10%.
somebody needs to go to dublin airport with a set of confirmed weights, to test out the scales of a few companies.

Our man in Havana

http://www.nsai.ie/index.cfm/area/page/information/LMSHistory

boopolo

Boggles wrote: »

Was coming back from a Spanish airport recently. I'm always paranoid about the weight of my bag, so as the airport was quite empty I stopped off and weighed it at a couple of free check in stations, 2 different companies infact.

The weight was 14.2 kilos exactly on both, when it was time to check in on Ryanair the bag was exactly 15.2 kilos.

2 conclusions, the Ryanair scales were not calibrated properly, or they were calibrated +1 on purpose.

Must be more gravity in Spain. I was coming back from Maliga a few weeks ago too. I weighed suitcase and it was 14.9KG. When checking in it was 15.3KG but no issues. The girl asked me to put hand luggage in 'sizer'. It was fine also.

Then I went to get on plane same girl was there with another big guy. He asked me to put my carry on case in the sizer. I was on crutches (broken foot) so he put it in. Said it was too big and would have to go in hold. The girl said that it was okay, she remembered checking in before. I then put it in the sizer and it fitted with a slight push. He said that was no good, as it needs to slide down itself.

My wife took a camera out and whilst doing this, he was doing the same with other passengers. I put it in again in front of him and he said that it was okay. The suitcase is under the Ryanair stated measurements.

He was happy cause he got a woman with a very big case that was obviously oversize, and was solid plastic bottom section (even if it was empty it wouldn't fit in)


Boo

Zynks

You get what you pay for. Did Ryanair once. Never again. Better off spending a bit more and having peace of mind.

josh59

Zynks wrote: »

You get what you pay for. Did Ryanair once. Never again. Better off spending a bit more and having peace of mind.

Was in the airport this morning helping my mother check in for an Ethiad flight. A number of the passengers ahead of us in the queue had overweight baggage and two separate lots of them starting taking stuff out and adding it back into the cases bit by bit until they were at the correct weight delaying the queue for about 15 minutes. Eventually an Ethiad ground staff guy arrived and made an announcement that their baggage allowance was 30kgs (I believe 20 is printed on some of their e-tickets) with a maximum weight of 32 kgs per bag if combining weights with a travelling companion.

Their weight limit for cabin baggage is 7kgs and he advised that excess baggage charges were being rigoroulsy applied and invited people to check weigh their bags on a scales at an unoccupied check in desk - he advised that anyone with overweight bags who had to re-pack would have to leave the queue and re-join at the back. Just as we were finishing check-in the supervisors buelicked our check in guy for having told a woman who had been sent away with overweight bags to re-join the top of the queue.

So beware.