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AirPort network problem

  • 18-07-2006 11:21am
    #1
    luckat
    Closed Accounts Posts: 5,366 ✭✭✭


    I tried to connect my Palm TX to my AirPort network, and while it briefly connected, it wouldn't find websites.

    So I tried to add its MAC address to the network, and the result was the entire network being hosed.

    Apple's instructions tell you to perform a soft reset on the base station, then use the Network Prefs and the AirPort Admin Utility to set up the new network. I followed these instructions, but it has had some baffling problems.

    I've performed a soft reset of the AirPort base station, then went to AirPort Admin Utility and it found the old network name and asked me to set two new passwords:

    * Base Station Password
    and
    * Network Password

    I did this, and restarted, and clicked on the taskbar menu item for AirPort. My old network name had disappeared, and there was now something called Apple Network and a series of numbers and letters.

    So what the heck, I tried to join this. But it asked for a WEP Password.

    I tried both the Base Station Password and the Network Password, but it threw me off.

    Can anyone help with suggestions of what's going on here, and what the WEP Password is, and where I can find it?

    (And further, if I ever do get the network working, how *should* I add MAC addresses to the network? I obviously did it wrong.)


Comments

  • #2
    ZENER
    Registered Users, Registered Users 2 Posts: 6,163 ✭✭✭ZENER


    Google for instructions to perform a Hard Reset and do that. Then in the Airport Manual it will give you instructions for connecting via CAT5 ethernet to the unit and how to apply an address in the same network as the Airport, then you can use the Airport Admin utility.

    If the above doesn't work:

    Perform a "hard reset". In rare situations, and if, after a "soft reset" you still are unable to use your Airport, a "hard reset" may be needed. NOTE: This will reset the base station to be completely "empty". All configurations, settings and Firmware will be lost. Meaning, unless you follow the steps below specifically, you will not be able to "reach" this Airport via the Airport Admin Utility at all. Proceed with care!
    Make sure that the Airport is not plugged into your Ethernet network.
    Then, with the Airport off - and not plugged in to power, -- put a paper clip in the small hole in the back of the Airport. You'll feel a small button inside that hole. Press that button and hold, and while you do, plug in the power to the Airport. Hold the button for a total of 10 seconds, then let go. NOTE: This requires some flexibility on your part; hopefully those days as a professional gymnast will pay off for you now. You may plug and unplug the power from either the electrical outlet, or the power in on the back of the Airport.
    When the Airport comes up, there is only one way at this point to configure it.
    Connect your computer to the AirPort Base Station Ethernet local area network (LAN) port using an Ethernet cable. That's the port closest to the power in jack on the back of the Airport.
    Next, go to your System Preferences, and click on the Network button.
    Tip: It might be a good idea to create a new location for future reference, just in case you need it. We would suggest calling it "Airport Hard Reset". (it's the only thing you'll use this location for).
    Select Built-in Ethernet from the Show pop-up menu on the Network pane of System Preferences. Select Manually from the Configure pop-up menu and enter the following addresses:
    IP Address: 192.42.249.15 Subnet Mask: 255.255.255.0 Router: 192.42.249.13.
    You'll then be able to launch Airport Admin Utility and see the Airport.
    The first time you see it in the Airport Admin Utility, the name will be something unusual - a string of letters and numbers. This is just the sign that you've reset it successfully, and it's devoid of firmware or configurations.
    Select the Airport, and you'll be prompted to upload the Firmware (The Airport Admin Utility has firmware built into it for just such an occasion).

    Now as for the Palm device, firstly are you using Airport or Airport Extreme ? Does you Palm unit manage the Extreme, i.e. can it perform at 802.11g ? Although "b" devices can work on a "g" network they won't support the WPA encryption scheme. WEP is probably the best you'll get. This may be why it wouldn't work for you. Just guessing mind !?

    ZEN


  • #3
    luckat
    Closed Accounts Posts: 5,366 ✭✭✭luckat


    It's an AirPort Express, it says on it. The Palm asked for passwords for various types of encryption, and when I fished around the AirPort settings, WEP is what I found. But of course all that's academic now.

    I have the instructions for a hard reset; I think I'll try it on the weekend when I'm rested. After a week of fighting with a possibly buggy TX, I'm in no mood to do anything complex.

    Thanks for the help. I'm just going out for a while. I may be gone for some time.


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