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IBB servicing parts of their network...?

  • 20-06-2006 1:07pm
    #1
    Closed Accounts Posts: 191 ✭✭


    just got an email off ibb
    Dear Customer,



    This email is to notify you of planned network maintenance to improve
    core network functionality in your area; it is likely that you will
    experience either an intermittent or a full loss of service this
    Thursday morning 22nd June 2006 between 1am - 4am. Although we have
    outlined a 3 hour outage window, it is hoped that service will not be
    interrupted for more than 60 minutes. Please rest assured that every
    effort will be made to keep downtime to a minimum.



    If your service does not resume automatically after this maintenance
    period then you may need to reset the power on your Irish Broadband
    Breeze box which is normally black or cream in colour or your Ripwave
    modem. Only attempt this if service does not resume as normal, please
    only attempt the power reset after the outage end time i.e. 4am.



    We sincerely apologise for the short notice and any inconvenience that
    this may cause but assure you that the work being performed is
    absolutely necessary.



    Thank you for your time.



    Irish Broadband.

    Customer Services.

    Lo-call 1890 56 44 56.


    im on the tallaght mast, anyone else get an email off them? granted the last few times i got emails like this, little has changed on the crapness of my connection.


Comments

  • Moderators, Computer Games Moderators, Social & Fun Moderators Posts: 18,808 Mod ✭✭✭✭Kimbot


    No its typical from them!!! I used to get those emails about 3 weeks after the "Planned Outage" now I don't get them at all!!!!


  • Registered Users, Registered Users 2 Posts: 386 ✭✭JanneG


    Got the same mail and I'm on the Bray/Greystones mast


  • Registered Users, Registered Users 2 Posts: 236 ✭✭richardo


    Got the same mail. Bray/Greystones mast also.

    Since the recent major outage when we were off for nearly a week, the service has been great. I have consistently been getting speeds in excess of 1Mb [on a 2Mb connection]. Before that, I was lucky to get dial-up speeds. It'll be interesting to note if there any changes post-Thursday........


  • Registered Users, Registered Users 2 Posts: 5,042 ✭✭✭spooky donkey


    I got nothing but im in D15


  • Closed Accounts Posts: 22 seriouslyme3


    Baldoyle and Northside SC got one too....

    Entire network going down?


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  • Registered Users, Registered Users 2 Posts: 5,918 ✭✭✭Steffano2002


    I only got the one for Thursday 15th June but not that one about the 22nd June... These "maintenances" never fix anything anyway...


  • Closed Accounts Posts: 191 ✭✭vinks


    it would be a dream come true if tomorrow i woke up and found i have a connection that was remotely usualable as a 1mbit line (even though im on the 2mbit package)


  • Closed Accounts Posts: 59 ✭✭Frank_Gooding


    Where is the tallaght Mast?
    Does it cover Kilnamanagh?
    Does anyone from Kilnamanagh have the service?
    Any use?

    Thanks Frank


  • Moderators, Computer Games Moderators, Social & Fun Moderators Posts: 18,808 Mod ✭✭✭✭Kimbot


    Should cover Kilnamanagh I think the mast is in Jobstown area!!


  • Closed Accounts Posts: 191 ✭✭vinks


    i got to ring them up and give them stink today, my connection is still broken. the maintenance did absolutely nothing for me as far as i can see.


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