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Consumer Rights & Oral Contract

  • 13-06-2006 8:01pm
    #1
    abc12345
    Closed Accounts Posts: 1 ✭


    Hi All,

    Recently moved into my first apartment.. and faced with loads of stresses from the move and sorting everything out.

    Decided to purchase some carpet from a well known carpet shop, however 24 hours later had to cancel it (our choice). I requested the sales guy check and see if he could get us a refund instead of credit note. He came back and offered to 'put the refund through for a charge of €50'. I accepted. He stated it would take 2-3 weeks for the payment to go though. 2 weeks have passed and he called to say refund denied by HQ so we can pickup the carpet... The sales guy gave me the understanding that this was a sure thing and never mentioned that he had to request it and that it might not be approved. Does the oral contract stand in this context as I acecpted the offer to pay consideration of €50 for the refund?

    All help very much appreciated!!!:confused:


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