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Uninstalling software

  • 11-06-2006 10:15pm
    #1
    mr pharmacist
    Closed Accounts Posts: 7 ✭


    for some reason i cant seem to uninstall the creative mp3 software off the pc, nothing happens when i go to add/remove programs.

    is there another way of uninstalling that i dont know about?
    im running xp.
    thanks in advance


Comments

  • #2
    aidan_walsh
    Closed Accounts Posts: 17,208 ✭✭✭✭aidan_walsh


    Try running the installer again, it might give you the option to uninstall the software. Windows Installer-based installers usually do.


  • #3
    Dermo
    Registered Users, Registered Users 2 Posts: 1,514 ✭✭✭Dermo


    try restarting in safe mode and then uninstalling it


  • #4
    Orion
    Closed Accounts Posts: 12,807 ✭✭✭✭Orion


    What mp3 software is it? I have the Creative software that comes with the Zen and it can uninstall from Add/Remove programs.


  • #5
    mr pharmacist
    Closed Accounts Posts: 7 ✭mr pharmacist


    its the regular software for the 6gb zen.
    i think theres a corrupt file or something cause it wont allow me to uninstall it, theres also no option to uninstall on the installation cd.


  • #6
    aidan_walsh
    Closed Accounts Posts: 17,208 ✭✭✭✭aidan_walsh


    mr pharmacist wrote:
    its the regular software for the 6gb zen.
    i think theres a corrupt file or something cause it wont allow me to uninstall it, theres also no option to uninstall on the installation cd.
    In that case, run the installer again to fix the brokeness, and then uninstall.


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  • #7
    mr pharmacist
    Closed Accounts Posts: 7 ✭mr pharmacist


    aidan_walsh wrote:
    In that case, run the installer again to fix the brokeness, and then uninstall.
    i did this already, when i go to uninstall the program i get a windows warning message saying setup.exe has encountered a problem and needs to close.


  • #8
    Ruu_Old
    Closed Accounts Posts: 36,634 ✭✭✭✭Ruu_Old


    Look in the program directory for an uninstall file as the link might be broken, otherwise you will have to delete the files manually and then delete the registry entries.


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