Oncall

mickrourke

Hi,
I was just wondering if anyone here works in IT? And if so do you do oncall for your company or if like me you work in the public sector? If so how much do you get for oncall? The rates? How much you get for being called in and what kind of critical systems you look after?

I am trying to get an idea of the going rate etc.... So if you could relate the details to me I would be very grateful.... I know it hurts to talk about oncall... ruins your life really...

Thanks,
Micheál

paulski999

Hopes this helps..

Following from our HR sheet used to calculate on-call and call-out payments.
Private sector, global IT player, on-call pain-in-the-ass but still prob worth it..;)


1) Hourly rates for Callout (in line with overtime policy in employee handbook):
* Callout rate for calls Mon-Fri from 18:00 to 24:00 to be calculated at normal hourly rate * 1.3
Callout rate for calls Monday - Friday after 24:00 to be calculated at normal hourly rate * 1.5
Callout rate for calls on Saturdays to be calculated at normal hourly rate * 1.5
* Callout rate for calls on Sundays & Bank Holidays to be calculated at normal hourly rate * 2.0

2) Standby rates are based on one week of cover (parts of weeks can be entered if required - e.g 0.5, etc.):
* Standby rate for 7 day cover (Mon-Sun) to be calculated as 11% of monthly salary, gross
Standby rate for 6 day cover (Mon-Sat) to be calculated as 9% of monthly salary, gross
Standby rate for 7 day cover (Mon-Fri) to be calculated as 7% of monthly salary, gross
Standby rate for weekend cover only (Sat-Sun) to be calculated as 4% of monthly salary, gross
Additional cost for callout cover for any public holiday that falls in the week, calculated as extra 1% of monthly salary, gross

3) Payment for full Public Holiday worked in the office equates to 11% of monthly salary, gross

4) Basis for calculating hourly pay rates is identical to Payroll - 260 working days per year; 7.5 hours per day
(Therefore multiply monthly gross salary by 0.00062 to give gross hourly pay)

BC

I work in the public sector and we have no policy for on-call rates. Usually its negotiated with the line manager as and when its required. At a minimum i would expect standard overtime rates for the hours i'm expected to be on call regardless of whether i get called or not.

GreeBo

I'm on call and get diddly squat
If I get a call I can take the sam amount of time off the next day
so if I have to work from 2am-4 am I can come in 2 hours late/leave 2 hours early
Fantastic huh?

MrPudding

GreeBo wrote:

I'm on call and get diddly squat
If I get a call I can take the sam amount of time off the next day
so if I have to work from 2am-4 am I can come in 2 hours late/leave 2 hours early
Fantastic huh?

Dude, that sucks the big one.

MrP

zuutroy

I get 1/8 of the hours spent on call off or paid

GreeBo

MrPudding wrote:

Dude, that sucks the big one.

MrP

Welcome to my world.
If I was to tell you that getting to come in late/leave early was the highlight of my day you'd gain a better insight into my working life.
Oh look, I hate my job.:(

MrPudding

Where do you work/ what do you do? I you know anything about servers / AD / exchange I know of a contacting job that is coming up in a few weeks. Long term contract, just like a permie job really.

MrP

eth0_

The last job I had which included on-call, we got 350 for the week we were on call, plus double time for any actual work we had to do out of hours.

smarty

I worked in IT at one of the main banks, left two years ago.

For carrying the oncall pager, you got €35 per weekday and €70 for weekends and bank holidays.

For calls received, you received one hours overtime for each call received. However, if you received three calls in one hour band, it only counted as one hours overtime.

The money was good, but it was a terrible hassle carrying the pager.

However, some people didn't really change their lifestyle when they were on call, and there were a few occasions were people got called in the wee small hours and arrived into the office hammered!