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BT BB slow??

  • 03-05-2006 5:44pm
    #1
    Closed Accounts Posts: 479 ✭✭


    Cam home today to find my broadband very slugish, test the speed on one of the irish speed sites & it says that is running as fast as a 256k prduct, even though I'm on the BT 2mb package, is anyone else having this problem? I rang BT & selected their call back service but have yet to hear anything back (no doubt I won't)


Comments

  • Registered Users, Registered Users 2 Posts: 794 ✭✭✭formatman


    used in wicklow and dublin today and slow in both locations


  • Registered Users, Registered Users 2 Posts: 1,104 ✭✭✭Kulgan


    Yeah it's ****ed right now


    1 554 ms 561 ms 561 ms bas503.cwt.esat.net [193.95.136.239]
    2 561 ms 561 ms 561 ms vlan500.rt501.cwt.esat.net [193.95.136.124]
    3 561 ms 577 ms 561 ms vlan53.rt002.cwt.esat-x.com [193.95.130.153]
    4 562 ms 577 ms 577 ms vlan59.rt508.cwt.esat.net [193.95.132.42]
    5 577 ms 576 ms 561 ms games1.iol.ie [193.120.123.136]


  • Registered Users, Registered Users 2 Posts: 1,894 ✭✭✭Mr. Fancypants


    Same here. In Kimmage. On hold to esat now but there was a warning about a high volume of calls today :s


  • Closed Accounts Posts: 345 ✭✭tck


    YES in rathfarnham at the moment.

    Connects to the Terenure exchange (services about 100,000 peeps)

    Like using isdn :( I thought it was a temporary thing but it's quite frustrating now!


  • Closed Accounts Posts: 182 ✭✭zippo22


    mbroaders wrote:
    .. On hold to esat now but there was a warning about a high volume of calls today :s

    Down to a crawl here (Wexford) too.

    PS. I always say a decade of the rosary whenever I hear of anybody ringing BT customer services. :)


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  • Closed Accounts Posts: 187 ✭✭morlan


    Eircom in Shankill is really slow too :(


  • Closed Accounts Posts: 2,630 ✭✭✭Blaster99


    Eircom's ADSL has been bad all day so it's most likely an eircom problem. I'd say calling BT is a waste of time.


  • Registered Users, Registered Users 2 Posts: 1,479 ✭✭✭Stalfos


    Eircom in Bray is crawling along too :mad:
    Been slow for hours now. about 600kbs and 600 pings too :(


  • Registered Users, Registered Users 2 Posts: 804 ✭✭✭TimTim


    tck wrote:
    Connects to the Terenure exchange (services about 100,000 peeps)

    Are you sure about that? 100k seems like a huge number for one exchange...

    and BT broadband is crap here for me also.


  • Registered Users, Registered Users 2 Posts: 425 ✭✭loup


    YES in Ballycullen too..its sooo frustrating!! I work as a Mod on another site and it consistently drops from 6pm-9pm. Peak times obviously. Connected to Ballyboden exchange. Put in a call but was told it was due to traffic, ths is NOT good enough esp as they have no plans to increase capacity.


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  • Closed Accounts Posts: 345 ✭✭tck


    It's a big exchange, not one of the BAS (summerhill, dolphins barn and stillorgan)

    It looks after quite a few areas, especially rathfarnham being quite a big one.
    It caters for that many people, doesn't mean they all have broadband ;)


  • Closed Accounts Posts: 73 ✭✭terbo


    morlan wrote:
    Eircom in Shankill is really slow too :(
    Same in loughlinstown too, my upload speed is fine but the download is at 208kbps:mad:


  • Registered Users, Registered Users 2 Posts: 425 ✭✭loup


    Aren't BT just leasing the lines from Eircom anyway?? Surely Eircom problem then???


  • Registered Users, Registered Users 2 Posts: 2,552 ✭✭✭Steoob


    yup its ****e in tralee aswell... atleast for moi anyways


  • Closed Accounts Posts: 187 ✭✭morlan


    This is rubbish. I was looking forward to a night in on the intarweb. :mad:


  • Registered Users, Registered Users 2 Posts: 804 ✭✭✭TimTim


    tck wrote:
    It's a big exchange, not one of the BAS (summerhill, dolphins barn and stillorgan)

    It looks after quite a few areas, especially rathfarnham being quite a big one.
    It caters for that many people, doesn't mean they all have broadband ;)

    fyi: dolphins barn has more lines then terenure...


  • Registered Users, Registered Users 2 Posts: 5,217 ✭✭✭Matthewthebig


    same lovely pings 0f 800 or so


  • Registered Users, Registered Users 2 Posts: 480 ✭✭Morf3h


    yeah same here guys, was looking forward to a bit of gaming tbh :(

    tracert to google ?

    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\me>tracert www.google.com

    Tracing route to www.google.com [64.233.183.104]
    over a maximum of 30 hops:

    1 1 ms 1 ms 1 ms . [192.168.2.1]
    2 721 ms 730 ms 736 ms bas503.cwt.esat.net [193.95.136.239]
    3 740 ms 730 ms 734 ms vlan500.rt501.cwt.esat.net [193.95.136.124]
    4 738 ms 737 ms 740 ms vlan51.rt001.cwt.esat.net [193.95.130.137]
    5 736 ms 731 ms 724 ms ge1-0.core002.cwt.esat.net [193.95.129.2]
    6 752 ms 753 ms 754 ms pos2-0.br002.ldn.esat.net [193.95.131.50]
    7 755 ms 729 ms 720 ms ge9-0.mpr2.lhr1.uk.above.net [195.66.226.76]
    8 747 ms 751 ms 760 ms 213-152-230-99.google.net [213.152.230.99]
    9 767 ms 703 ms 705 ms 72.14.238.242
    10 744 ms 756 ms 760 ms 216.239.43.91
    11 732 ms 705 ms 692 ms 72.14.232.141
    12 760 ms 767 ms 772 ms 216.239.43.34
    13 723 ms 711 ms 812 ms www.l.google.com [64.233.183.104]

    Trace complete.

    C:\Documents and Settings\me>


  • Registered Users, Registered Users 2 Posts: 480 ✭✭Morf3h


    has anybody rang them to find out what the story is?


  • Registered Users, Registered Users 2 Posts: 22,231 ✭✭✭✭Sparky


    my connection has been ****e since 6ish
    Im on Terenure, my pings are in the 700's

    Pinging www.boards.ie
    Received reply
    Received reply
    Received reply
    Received reply
    Success rate is 100 percent (4/4)
    round-trip min/avg/max = 710/720/730 msec

    Speed 78k/32k

    I assumed it was my computer, but now the lot of yous have proved me wrong :D


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  • Closed Accounts Posts: 479 ✭✭phoenix2181


    got a call from Bt earlier, we ent through various tests, rebooting etc, no joy so yer man is logging it with eircom...in fairness he was fairly helpful but judging by all the people with the crap service it's a bigger eircon problem, at least I can rest easier


  • Registered Users, Registered Users 2 Posts: 22,231 ✭✭✭✭Sparky


    I wonder why nearly the majority of Dublin is down to a snails pace. What would cause it?
    Bad hardware?
    Has a few cables been unplugged? :D


  • Closed Accounts Posts: 345 ✭✭tck


    TimTim wrote:
    fyi: dolphins barn has more lines then terenure...

    umm yes thank you for that piece of information.


  • Closed Accounts Posts: 68 ✭✭9lives


    I'm on Netsource in Dundrum and it's pinging boards.ie at over 700ms. I'm also having timeouts too.

    -9L


  • Closed Accounts Posts: 187 ✭✭morlan


    From rubbish to dire. I'm now getting 28k speed. Might need to root out the 56k modem!


  • Registered Users, Registered Users 2 Posts: 19,026 ✭✭✭✭adox


    I`m on the Rush exchange and not having any problems.


  • Registered Users, Registered Users 2 Posts: 382 ✭✭G


    No love in Monkstown, 700/800 pings the bastid.


  • Closed Accounts Posts: 2,987 ✭✭✭Auvers


    Swords is behaving normally, fingers crossed:)


  • Registered Users, Registered Users 2 Posts: 940 ✭✭✭GHOST MGG


    yep eircom apparently have had some kinda burnout to some equipment according to my source in eircom..she wasnt forthcoming with any detailed info im not sure she knew the full story herself,yet its nearly 11pm and my connections still blows


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  • Registered Users, Registered Users 2 Posts: 34 marchanlon


    Auvers wrote:
    Swords is behaving normally, fingers crossed:)

    On Eircom BB out of Terenure aswell. Ping times 700ms+ to anywhere. Basically not usable. Since this is a multi-provider issue I'd expect there's some hardware issue somewhere in the Eircom network. Hopefully Eircom get it sorted it soon (though obviously doubtful anything will be done tonight).

    Putting this down to traffic is BS - its just your standard helpdesk idiot who doesn't know what else to say. I'm sure theres a smart engineer somewhere in Eircom who recognises a serious problem.

    EDIT: Was writing when Ghost posted. Thanks for the info Ghost, please let us know if you hear anything else. It's very typical Irish internet, unless you know someone in the company, you hear nothing. You'd think someone would have posted a service announcement with an ETA on a repair.


  • Registered Users, Registered Users 2 Posts: 845 ✭✭✭sturgo


    In Milltown, which is on the Rathmines exchange (I think) it's been crap since this morning. I'm meant to be on the 2 meg connection.


    Download: 409,864 bps
    Upload: 25,176 bps
    QOS: 15%
    RTT: 812 ms
    MaxPause: 716 ms


  • Posts: 0 [Deleted User]


    3 megabit bt package here on the Arklow exchange and its been dreadfull all day.

    It's like blooody dial up :rolleyes:


  • Registered Users, Registered Users 2 Posts: 22,231 ✭✭✭✭Sparky


    Well mine has picked up a bit, not fully though.

    Pinging www.boards.ie
    Received reply
    Received reply
    Received reply
    Received reply
    Success rate is 100 percent (4/4)
    round-trip min/avg/max = 230/237/240 msec

    916/263 kbps


  • Site Banned Posts: 5,904 ✭✭✭parsi


    It was desperate yesterday evening in Hettyfield as well.


  • Posts: 0 [Deleted User]


    its better here today but not by much

    Seems to be working on quarter power


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  • Registered Users, Registered Users 2 Posts: 480 ✭✭Morf3h


    back to normal here in dun laoghaire thank god :D


  • Closed Accounts Posts: 1 murloc


    Eircom is also back to normal in Shankill (2.7 Mbps down and 320 kbps up). This is more than 10x the speeds last night. Any service announcements from Eircom? No, didn't think so.


  • Registered Users, Registered Users 2 Posts: 480 ✭✭Morf3h


    murloc wrote:
    Any service announcements from Eircom? No, didn't think so.


    what a surprise


  • Registered Users, Registered Users 2 Posts: 121 ✭✭lardarse


    im on digiweb in Wicklow and been ok till around 18:00 then started to crawl been like this the last few days, so its not every1 on BT. Hope they get it fixed soon


  • Closed Accounts Posts: 110 ✭✭Cooee


    I am in the Portmarnock exchange and it has been rubbish here for about 5 or 6 days. I was in the 1.5Mps range and now all of a sudden its
    202kbps down and 323 Kbps up.

    Something musta gone wrong somewhere! Can;t watch Baseball anymore with that sorta response


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  • Registered Users, Registered Users 2 Posts: 19,550 ✭✭✭✭Krusty_Clown


    Hmmm... Seems to be up and down...
    Was terrible yesterday, perfect this morning, and pretty poor now..

    Currently getting around a third of my expected bandwith.
    Shankill exchange / esatBT.


  • Closed Accounts Posts: 110 ✭✭Cooee


    still pizzed.

    11am - 2Mb up and 340 down. Happy daze.

    7:30pm - 255 Kb up and 320 down. F&^kin awful!

    WTF is happening!


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