Castleforbes Square, docklands

reallybad

Hi everyone,

Anyone living in castleforbes sq that has broad band, i need it fast and people are pushing me around so i need a service provider that is definitley in the area

Thanks

Sponge Bob

is that not a place with no eircom lines and no NTL cable ....so who supplies telly then ??

reallybad

Sponge Bob wrote:

is that not a place with no eircom lines and no NTL cable ....so who supplies telly then ??

I can get an eircom line but thet cant guarantee that they will be able to supply it (usual crap, but yet they are willing to let you fork out 130 bucks to take that chance). Sky Conway supply the TV (very basic)

so damn annoying

Sponge Bob

sky conway have an absolutely shocking reputation , they basically share a sky box between all the apartments, and you have no phone line

Therefore your choices are probably clearwire or digiweb metro or you may need both and preferably the latter , you may risk Irish Broadband but only if truly desperate .

from what I heard before eircom have no lines in the general area this year but you should order off them anyway and get a written confirmation that you ordered a telephone line .

next time you move into some new build in Dublin check that the developers have proper services like eircom lines actually installed and NTL or Magnet for Broadband ...not sky conway under any circumstances.

reallybad

Sponge Bob wrote:

sky conway have an absolutely shocking reputation , they basically share a sky box between all the apartments, and you have no phone line

Therefore your choices are probably clearwire or digiweb metro or you may need both and preferably the latter , you may risk Irish Broadband but only if truly desperate .

from what I heard before eircom have no lines in the general area this year but you should order off them anyway and get a written confirmation that you ordered a telephone line .

next time you move into some new build in Dublin check that the developers have proper services like eircom lines actually installed and NTL or Magnet for Broadband ...not sky conway under any circumstances.

Thanks for that - unfortunatley i am after purchasing so it wasnt high on my priority. TO be honest sky conway dont really bother me as i am not a big tv lover - i guess its just not having the option of NTL sucks though

Can i ask you what you mean by "from what I heard before eircom have no lines in the general area this year but you should order off them anyway and get a written confirmation that you ordered a telephone line . " - i am getting connected alright but they just wont guarantee that i will get BB

Sponge Bob

reallybad wrote:

- i am getting connected alright but they just wont guarantee that i will get BB

thats not too bad so but they may make you share your line if they are short of copper. The line will not support BB if shared. I would be concerned if you got no firm install date from Eircom yet because that would indicate capacity issues.

eircom never guarantee broadband

meanwhile look at those wireless options unless you live on the ground floor or the 1st floor where this could be seriously problematic

if you are really really stuffed but need some connectivity there is the 384k datacard option from vodafone for €150 a month (I think) for unlimited usage , ring 1907 and ask .

http://www.vodafone.ie/workonthemove/mcc/index.jsp

reallybad

Sponge Bob wrote:

thats not too bad so but they may make you share your line if they are short of copper. The line will not support BB if shared. I would be concerned if you got no firm install date from Eircom yet because that would indicate capacity issues.

eircom never guarantee broadband

meanwhile look at those wireless options unless you live on the ground floor or the 1st floor where this could be seriously problematic

if you are really really stuffed but need some connectivity there is the 384k datacard option from vodafone for €150 a month (I think) for unlimited usage , ring 1907 and ask .

http://www.vodafone.ie/workonthemove/mcc/index.jsp

Thanks for that - think just wait and see what eircom can do for me. They told me they should have a date for me by next monday if i call them back. I just hope i can get it, i am really sick of not having it, i lived in the Harolds Cross area before and it was the same story. This day and age it is a bloody joke.

I am on the third floor and am using ripwave from irish broadband but its slower than dialup- a bloody joke, i cant say enough bad things about them to be honest. They are a bunvh of cowboys and should not be allowed sell the product

Thanks for the advice bob

Sponge Bob

you already know all about IBB I see .

try clearwire or digiweb metro like I said , if you have a balcony you can discreetly install metro if the balcony faces the 'right' way , it may even work from inside the window on occasion. Clearwire is similar to Ripwave excpat that it kinda works unlike Ripwave.

ntl are off your menu for good as things stand.

reallybad

Sponge Bob wrote:

you already know all about IBB I see .

try clearwire or digiweb metro like I said , if you have a balcony you can discreetly install metro if the balcony faces the 'right' way , it may even work from inside the window on occasion. Clearwire is similar to Ripwave excpat that it kinda works unlike Ripwave.

ntl are off your menu for good as things stand.

Oh sadly i do but have had no choice but to use them as it was all i could get - they are crap crap crap!

Surely they are actually false advertising with claiming they are supplying "broadband"?

Goosey

Let us know how you get on.

I am just moving into Castleforbes square, albeit renting and I just never thought that in the inner city that a phoneline and broadband would be an issue. So much for assumptions.

I have ordered a line from Errorcom via the internet but have yet to hear back from them.

So please keep the thread updated, I will do the same if I have anything to add.

Thx.

bk

Sponge Bob wrote:

next time you move into some new build in Dublin check that the developers have proper services like eircom lines actually installed and NTL or Magnet for Broadband ...not sky conway under any circumstances.

Easier said then done, the vast majority of developments in Dublin don't have either Eircom, NTL or standard Sky. If you are really lucky the development has over priced, yet working, fibre BB from either Smart or Magnet.

It is a pity that the developer of Castleforbes Square didn't arrange for decent telecommunications infrastructure, as they are very nice apartments.

Sponge Bob

bk wrote:

the developer of Castleforbes Square

That developer, in essence, is Zoe who

1. built tax shelter slums along the quays for years in the 1980s and 1990s . #
2. Collapsed cranes across the Dart
3. had a dismal record in health and safetty over the years and was told so by a judge

Leopards and spots eh!!

geecee

I also have an apartment on the 3rd floor in castelforbes square
From what i can see ripwave is my only option and i was going to go buy the box this evening...

It seems to be the only one without a contract, as i intend to switch to DSL as soon as my phone line gets installed

ReallyBad is Ripwave really that bad?? what block are u in (D here)

I was on to Eircom again today and they said it will be the end of june at the earliest before thephone line will be in..,

As SpongeBob pointed out its because there is a capacity issue on teh exchange and there are no spare pors in the exchange...

Sponge Bob

a mate had a lucky escape from that place last month , he was about to rent till he found out there was no BB

reallybad

geecee wrote:

I also have an apartment on the 3rd floor in castelforbes square
From what i can see ripwave is my only option and i was going to go buy the box this evening...

It seems to be the only one without a contract, as i intend to switch to DSL as soon as my phone line gets installed

ReallyBad is Ripwave really that bad?? what block are u in (D here)

I was on to Eircom again today and they said it will be the end of june at the earliest before thephone line will be in..,

As SpongeBob pointed out its because there is a capacity issue on teh exchange and there are no spare pors in the exchange...

I am also on the third floor in Block D, and it is rubbish (thats as politley as i can put it). At peak times 50% of the time i cant even connect, and can take up to 30 mins to find a connection. even at very off peak times, it is still VERY slow, i used to play onlin poker but it keeps dropping my connection. Its just not an option. I used dial up recently and it is hardly as good as it.

I will kepp you posted on my Eircom line

geecee

Folowing spongebobs reciommendation i contacted digiweb metro...

The girl there said that i would have to put the receiver unit on the roof of the apt and that it couldn't go on my balcony...

Looks like another option ruled out!

Rip<off>wave here i come (for 3 day trial anyway!)

Sponge Bob

geecee wrote:

As SpongeBob pointed out its because there is a capacity issue on the exchange and there are no spare ports in the exchange...

Sheriff St and area to the east is on the Summerhill Exchange The Summerhill Exchange is one of the biggest exchanges in the whole country . There is no capacity issue there whatsoever .

What happened was that eircom have no spare cable from summerhill towards Sheriff st and never bothered putting any in when they saw a big building site down there.

Try testing any live line beginning 01855 , say 018551234 , on the Summerhill exchange and you may get a pass and they will gladly sell you BB on it and there will be no port problem because there is no capacity or port problem .

reallybad

Sponge Bob wrote:

Sheriff St and area to the east is on the Summerhill Exchange The Summerhill Exchange is one of the biggest exchanges in the whole country . There is no capacity issue there whatsoever .

What happened was that eircom have no spare cable from summerhill towards Sheriff st and never bothered putting any in when they saw a big building site down there.

Try testing any live line beginning 01855 , say 018551234 , on the Summerhill exchange and you may get a pass and they will gladly sell you BB on it and there will be no port problem because there is no capacity or port problem .

I was actually given my number by Eircom this morning and on their site it says i need to call them before BB can be hooked up. BAsically they dont know, and that "each line is unique". Magent say they dont support it :-(

Oh and my number is 01 889*****, however i know a number belonging to the builders which are in the block accross the carpark(Block C) and it passes the Eircom test as well as the magnet test. I guess it will work or ami being naive in thinking this?

Blaster99

The Summerhill exchange has been enabled by Smart so forget this Eircom lark, go with Smart instead.

Sponge Bob

they will not have tested the line yet . That can take weeks.

reallybad

Blaster99 wrote:

The Summerhill exchange has been enabled by Smart so forget this Eircom lark, go with Smart instead.

Hi guys,

I tested my number in smarts system and i am not on the summerhill exchange, i am actually on the east point exchange. Anyone know if BB is available here. Smart are not live in this area. They are also a pack of jokers, i ordered it march 13th and still havent heard anything...

Sponge Bob

Smart are not in the east point exchange...it being a boxeen by the roadside.

This East Point (or Eastpoint) boxeen does have DSL built in but it may well be out of ports like they say , unlike the Summerhill exchange. That could require a lot of work or very little , one never knows .

Its a bit daft that the skyline in that area is full of cranes, indicating thats there is a bit of building going on in Dublins docklands, but that eircom cannot seem to provision essential services like Broadband down there. I therefore recommend you write to someone in eircom who can make things happen ...or at least explain the situation accurately to you , thats phil.nolan@eircom.ie

Tell us what the story is in the East Point area (eastern Dublin 1) once you hear back .

reallybad

thanks bob, i have emailed him now awaitng reply.

This country sucks for broadband. My folks live down the country in a quite littel estate about 2 miles outside a small town and have a 4M download, what a joke

geecee

Hi Reallybad/Spongebob

I have also e-mailed Phil Nolan on this matter this morning... will post in this thread as soon as i hear anything...

Unlike Reallybad, i have not even received a notification as to what my number will be!

reallybad

geecee wrote:

Hi Reallybad/Spongebob

I have also e-mailed Phil Nolan on this matter this morning... will post in this thread as soon as i hear anything...

Unlike Reallybad, i have not even received a notification as to what my number will be!

If you ask Eircom after you order a line then they will tell you what your number will be over the phone. Really bad, i think because we aare in block d we are not going to get any luck, what a flipping joke

reallybad

Hi guys

I emailed that guy this morning and got a phone call back from their broadband department. Talk about passing the blame on but can you believe now they are balming the Dublin council saying that they dont have duct down to even put in lines. However she did tell me that the east point area is in fact set up fro broadband. She gave me her name to call her on a direct line to see the status of the situation in a few weeks time?!!

They are some shower of chancers, the phone cant even be connected never mind broadband!!! What the hell is this country coming to eh?

If i hear anythign back from them later i will let ye know.

Greece expect a call!

geecee

Hi ReallyBad
I got the same call and the same blurb
She told me to ask the builders about when the council will carry out the work...
I'll be talking to Johnny tomorrow, but i doubt he will know anything!
Incidentally I received a ripwave modem and tried it at lunch time...

Speeds are brutal and loads of page timeouts... but i guess better than nothing for the moment!

Sponge Bob

eircom puts their own ducts in ...except that in this case they did not put the duct in so none of ye can have a phone line until they do and thats that !!!!

the council (corpo) does not put ducts in but it co-ordinates digging so that for example 10 different telcos do not dig the street once a week for 10 weeks .

the builder does not organise the corpo to do anything IIRC the telcos do.

get back onto yer wan and ask her for the precise name of the corpo department she is on about and the name of the section concerned within that department and be prepared for sniggers when you contact them .

http://www.dublin.ie/ has some information on road digging co-ordination .

reallybad

wiat till you get home tonight and try ti when loads of others are using it in the area, its a feckin joke!

Have you noticed diggers all the way up castleforbes road these days? could that be it?

Sponge Bob

reallybad wrote:

diggers all the way up castleforbes road these days? could that be it?

It could be anybody, as they fill in the holes they leave hatches in the roads, read the writing on those hatches !!!! .

reallybad

Sponge Bob wrote:

It could be anybody, as they fill in the holes they leave hatches in the roads, read the writing on those hatches !!!! .

well they have council signs? but you believe bob that eircom dig their own?

Sponge Bob

unless Dublin has some peculiar system whereby the council does the digging for the telcos its normal for eircom to dig their own street ducts , same for NTL .

Did you look at the hatches last night and do they say 'eircom' on them ???

reallybad

Sponge Bob wrote:

unless Dublin has some peculiar system whereby the council does the digging for the telcos its normal for eircom to dig their own street ducts , same for NTL .

Did you look at the hatches last night and do they say 'eircom' on them ???

Nope, ended up going to the pub on my way home, i will have a look this evening though!

Sponge Bob

reallybad wrote:

Nope, ended up going to the pub on my way home, i will have a look this evening though!

not on your way home from the pub now head.....it could be a deep hole

Blaster99

Ah sure if he falls in he'll make enough money out of the corporation or eircom to move in somewhere with broadband. It might be the only solution.

geecee

I spoke to the corpo guys this morning

They said they are fixing up the cobbles after the gas main was installed down castleforbes road.

When i asked them about the eircom ducting they shrugged and said the road would probably end up being bug up again!

Reallybad, do you wanna call Maria, or will I?

I tried the ripwave and agree its brutal, but at least its the internet (of some sort!)

Sponge Bob

geecee wrote:

Reallybad, do you wanna call Maria, or will I?

Also consider your neighbours, they are all having the same problems as yourselves.

You could be nice to them and write a summary of the issues (no cable laid = no phone line ) and the contact information for eircom out and print it. I am sure that there is a communal noticeboard in the lobby of your apartment block where you can post these things up.

Only pressure and ideally lots and lots of concerted pressure and bad press coverage too , makes any difference to eircom .

Bertie Ahern should be running his weekly clinic in Drumcondra tomorrow, a visit to your local TD Bertie may help things along too , he would be able to hassle Phil as well .

reallybad

A guy here at work is going to give me his clearwire transmitter on loan for a night next week and i can let you know how i get on with that, it should work i hope! I can let you know next week Greecee!

Also I guess you have seen all the filthy rubbish along the side of the street on Castleforbes road, its disgusting. I have just rang up Dublin City council to complain and she said she would get somebody out to clean it up!

Also one of the girls from work here is also buying in CastleForbes and her Dad works for Eircom and she is going to put him on the case for a phone line also so hopefully we can have some kind of a resolvement although i wont hold me breath!

reallybad

Hi Greecee, just to let you know i am going to set up an email address and will try and advertise it on the notice boards around the buildings and see if there are a number of things pissing people off around the place.

If we have numbers of people then we can surely get something done to make it a better place for us all

Goosey

Sounds like a plan lads.

I'm also in Castleforbes Sq. and also Block D. We should set up a separate thread to discuss the issues of the block/apartments.
This way we can coordinate our efforts and plan of attack.

reallybad

Done! http://www.boards.ie/vbulletin/showthread.php?p=51334108

Goosey wrote:

Sounds like a plan lads.

I'm also in Castleforbes Sq. and also Block D. We should set up a separate thread to discuss the issues of the block/apartments.
This way we can coordinate our efforts and plan of attack.

geecee

Hi ReallyBad
Nice to see that your request to Dublin City Council to have teh street cleaned up seems to have worked!
Now if only you could get them to gig a conduit for eircom as quickly!

reallybad

geecee wrote:

Hi ReallyBad
Nice to see that your request to Dublin City Council to have teh street cleaned up seems to have worked!
Now if only you could get them to gig a conduit for eircom as quickly!

if only, i am going to get onto Bertie to see what he can do. If not i will try and create some bad press in the papers if they will listen to me. I have a link in one of the national papers and see what i can get there.....

any further CastleForbes issues can be put in here http://www.boards.ie/vbulletin/showthread.php?t=2054928212

thanks RB

plenderj

Any word on the phones and broadband situation? I'm going to be moving in shortly....

geecee

I had my phone line installed last thursday...
It now passes the BB test (but unfortunately no Smart in the area)and I'll be ordering BB as soon as I decide which is the best deal!

tooler2000

I just moved into Castleforbes and have been there for 3 weeks. In relation to sky conway, they are rubbish and as far as I am aware, if four or more apartments say that they want Sky Digital, then it's possible to get it installed and supplied directly, not through Sky Conway (I.E no additional payments to Sky Conway)...

Please let me know, if anyone else knows anything about this?

In relation to broadband, eircom (unfortunatly) are about the only option (unless you want slow ripwave). At the moment their connenction and installation for the master socket in the apartment is free, so order it now. (It still takes 10 working days though), and dont let them tell you that you have to pay for an engineer to come out and install it, because you dont. I have had this argument with them twice now.

Hope this helps.

tooler2000

I just moved into Castleforbes and have been there for 3 weeks. In relation to sky conway, they are rubbish and as far as I am aware, if four or more apartments say that they want Sky Digital, then it's possible to get it installed and supplied directly, not through Sky Conway (I.E no additional payments to Sky Conway)...

Please let me know, if anyone else knows anything about this?

In relation to broadband, eircom (unfortunatly) are about the only option (unless you want slow ripwave). At the moment their connenction and installation for the master socket in the apartment is free, so order it now. (It still takes 10 working days though), and dont let them tell you that you have to pay for an engineer to come out and install it, because you dont. I have had this argument with them twice now.

Hope this helps.

davem75

See www.Castleforbesresidents.com for comments on this .

Thanks