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Help Installing Printer

center15 · 2006-04-21 14:07:45

I'm trying to install an Epson All in one DX3800 printer during the install when im prompted to install the printer and I connect the printer up it says found new hardware etc. but then fails due to invalid colour profile. I've tried installing reinstalling several times and I don't connect up the printer before I'm…

21-04-2006 2:07pm

#1

center15

Registered Users, Registered Users 2 Posts: 786 ✭✭✭

Join Date: September 2003

Posts: 692

I'm trying to install an Epson All in one DX3800 printer during the install when im prompted to install the printer and I connect the printer up it says found new hardware etc. but then fails due to invalid colour profile. I've tried installing reinstalling several times and I don't connect up the printer before I'm prompted.

I scanned the computer for viruses and found 105 (its not my computer) and removed all of them but I think they may have caused damage to the system32 folder as it hidden ( didn’t even show up when I had show hidden folders turned on). The system32 folder holds the colour files for the printer, scanner etc. as far as I know and is it possible the viruses damaged it somehow. Any help would be greatly appreciated I’m trying to avoid doing a complete reinstall.

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