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Email not working

  • 14-04-2006 7:10pm
    #1
    Closed Accounts Posts: 13


    :confused: Hi , I recently changed from IOL to Smart and continued to use my IOL email address.All worked fine until yesterday , now I can receive mail but cannot send .An error mentioning "port 25" appears . Does this mean I must change to a Smart address ? Any input welcome.


Comments

  • Subscribers Posts: 9,716 ✭✭✭CuLT


    You need to change your outgoing mailserver to smtp.mysmart.ie

    You can do this in Outlook Express by going to Tools->Accounts->Mail(tab)-> Select your mail account and click properties -> go the the Server tab and change "Outgoing Mailserver" to smtp.mysmart.ie


  • Registered Users, Registered Users 2 Posts: 1,193 ✭✭✭liamo


    This is because IOL only permits mail transmissions from devices on its own network. As you're now on a different network you're not permitted to send mail via IOL's mail servers.

    Regards,

    Liam


  • Closed Accounts Posts: 13 Glenquin


    Thanks CuLT,
    I sent a test message after following your instructions and it went through immediately .

    Glenquin.


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