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Moving House

  • 20-02-2006 4:47pm
    #1
    prechaun
    Closed Accounts Posts: 32 ✭


    Hey,
    I'm an NTL digital subscriber. I have digital in 4 rooms in my house (4 digi boxes). I will be moving house (and want digital in my new house) and was wondering what I should take with me. I rang NTL to say that I was moving and to ask what to take. They said just to take the digi boxes and not to take those ntl boxes that are screwed to the walls with the aerial cable goin through. They said that I'd have to pay for reconnection and those boxes again in my new house. Surely I don't have to buy those boxes again?!? Has anyone any advice? The house I'm moving to has ntl analogue piped to all the rooms already. Can I just take all my digi boxes and all my "wall boxes" and connect them all up in my house and make it work without having to pay reconnection?
    Thanks for your time.
    - P


Comments

  • #2
    watty
    Registered Users, Registered Users 2 Posts: 32,417 ✭✭✭✭watty


    All NTL Equipment belongs to NTL/UPC. You pay for install. Never the boxes.

    Make sure the new house actually has NTL Digital Cable. Not all analog NTL cable has Digital.

    Try negotiating a better deal. Offer to get Satellite if they are going to charge for Reconnection. A reduced fee would be fair.

    Moved to Cable.


  • #3
    bk
    Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,274 Mod ✭✭✭✭bk


    I recently heard a story from a colleague of a friend.

    He was moving house and so he took the NTL cable boxes with him. At his new house NTL claimed that it couldn't take Digital cable, however when he plugged the boxes in, they worked just fine.

    So he came to an arrangement with the person at his old house to pay the NTL bill from the old house.

    As Watty said, threaten to leave and go to satellite if they don't give you a better deal. Ask to speak to a supervisor if you don't get any joy.


  • #4
    prechaun
    Closed Accounts Posts: 32 ✭prechaun


    Hey guys,
    Thanks for your replies. As it happens, the house that I'm moving into already has digital cable. I know this because there's an old (bigger) digi box plugged in in one of the rooms, although it seems to have like only 3 or 4 channels (except it also has euronews in about 10 different languages). I tried plugging one of my digi boxes in butit didn't seem to work. Should it have? Maybe I connected it wrong. I'll try again. Maybe someone could explain this to me: Do they actually have to physically turn something on somewhere to send digital to a house or is it already being piped to everywhere and you just need a digibox and card to "decode" the signal?
    Also, are the boxes that are put on the wall just simply connection points the same as you'd get in any hardware or are they some kind of magic digital thing?
    Why would they tell me to leave them in my old house? Just to keep that house wired up so they? wont have to do it again?
    Anyway, my main question is, should I be able to get digital without talking to ntl, and just wiring up my wall boxes and my digiboxes?
    Thanks
    - P


  • #5
    Jumpy
    Registered Users, Registered Users 2 Posts: 7,606 ✭✭✭Jumpy


    prechaun wrote:
    Hey guys,
    Thanks for your replies. As it happens, the house that I'm moving into already has digital cable. I know this because there's an old (bigger) digi box plugged in in one of the rooms, although it seems to have like only 3 or 4 channels (except it also has euronews in about 10 different languages). I tried plugging one of my digi boxes in butit didn't seem to work. Should it have? Maybe I connected it wrong. I'll try again. Maybe someone could explain this to me: Do they actually have to physically turn something on somewhere to send digital to a house or is it already being piped to everywhere and you just need a digibox and card to "decode" the signal?
    Also, are the boxes that are put on the wall just simply connection points the same as you'd get in any hardware or are they some kind of magic digital thing?
    Why would they tell me to leave them in my old house? Just to keep that house wired up so they? wont have to do it again?
    Anyway, my main question is, should I be able to get digital without talking to ntl, and just wiring up my wall boxes and my digiboxes?
    Thanks
    - P

    If they are on the ball, then your cable may physically be disconnected. However, its the latter, signal goes everywhere and your box decodes it.


  • #6
    Jumpy
    Registered Users, Registered Users 2 Posts: 7,606 ✭✭✭Jumpy


    prechaun wrote:
    Anyway, my main question is, should I be able to get digital without talking to ntl, and just wiring up my wall boxes and my digiboxes?
    Thanks
    - P


    Whether you can or not, you shouldnt. If the person in the Old house signs up to NTL you are going to get your box cut off, as they will notice that the equipment is not there and that you have not changed your adress with them.


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