Skype wont load

Tiesto

i dont get it .
i never had a problem with skype up until tonight. I attempt to open it and then it appears in the system tray. I double click it then to make it appear and it dissapears from the system tray
Now every time i try to open the .exe file..
it acts like its opening and then nothing happens.
i tryed reinstalling it .... didnt work..

thetourist

this is just an idea

uninstall it , restart, and then run a registry repair tool ( eg tune up utilities trial has one on there ) and then try to install it again
you could also run sfc.exe in case it has anything to do with windows

Tiesto

now lots more wont load.
everytime i open up windows messenger it has to close
same with msn messenger.
Same with my anti virus software.

thetourist

you must have either malware or a corrupt op system

system resore might be worth a try

otherwise it'll need to be cleaned and/or repaired

did you install any new software/hardware lately - that could be it either i suppose

Tiesto

yeah the operating system is grand.
Norton anti virus didnt pick it up. i have used adware and spyware doctor. the results of the Spyware doctor show a file called backdoor.hackdoor
however it cannot remove it.

i also notice a process called crss.exe
i did a search on it and got
Process File: crss or crss.exe
Process Name: W32.AGOBOT.GH Worm
so its some type of virus im guessing.

thetourist

sounds like that's it

run a copy of hacker defender disabler before you do the next scan - it only takes a couple of seconds - that can sometimes flush out a problem
of course make sure your definitions are up to date
try to run the scans in safe mode ( press f8 during startup and select safe mode from the list) ( also some people say that you should set the folder options view in the tools menu to show system and hidden files during the scan )
in safe mode the av etc has a better chance of removing stuff it finds but remember to run hacker defender disabler just beforehand

did a search and it doesnt look like there isnt a simple way of getting rid of it but the guys at castle cops can remove it for you using hijackthis if none of the other programs can - dont use hijackthis unless you know what you're doing - just join the forum and make a post and someone will fix it for you
http://castlecops.com/

Tiesto

any chance you cud tell me where i can download hacker defender disabler from?
i cannot find it. tryed googling it.

thetourist

http://www.aumha.org/downloads/unhackdef.zip