IBB speeds today...

Irishpimpdude

Ok is anyones speed like super slow on IBB tonight??? i usually get 240+ each way up tonight my reading of irishisptest.com is 8.47kbps down and 5.78kbps upload like worse then dial up...

vinks

its been super slow for me for a while now. ring up ibb and complain or lodge a problem with them.

carbsy

Been dire slow for about 3 months now - cancelling direct debit next week if it isn't sorted.

MrJoeSoap

carbsy wrote:

Been dire slow for about 3 months now - cancelling direct debit next week if it isn't sorted.

Might as well do it now, nothing is going to change.

n0tsane

It's the north side of dublin, been on to ibb. high latency on most of the north side high sites. Should be fixed later today.
I can see speeds coming back already.

And on a personal note, Irishpimpdude just asked a question about speeds today, not to hear the ongoing ****hing. :cool:

Every time someone asks a question around here no matter what isp is every else doesn't answer it they just ****h about there own problems with that isp.

It would be nice to actualy get a question answered.........

Irishpimpdude the speeds are all ready back here but what high site are you off

raheny red

Yesterday and today from arond 9am till 1pm they were terrible but at the moment they are flying. I just did a ping test and I'm getting

Time=11ms
Time=9ms
Time=13ms
Time=11ms

mikemac

Been using IBB for the past half-hour and it's flying along.

It's not normally this fast. Doubt it will last.

I'm north dublin and I think the nearest antenna is Ballymun though thats about 3km away

Steffano2002

I'm on the Park House mast (North Side - Dublin 7) and my connection died completely this afternoon at around 15:45. It was sudden and my PC could no longer acquire a network connection.

Rang IBB straight away and managed to get through (they close at 16:00, I was lucky). The Rep. I was speaking with really knew what he was doing. At first it seemed like my IP was being used by somebody else so he gave me a new one but I was still having huge problems (between 70~90% packet loss to the gateway :eek:).

The Rep. explained it could be due to the fact that 4 or 5 masts (perhaps more) in the North of Dublin were down and a lot of traffic was being diverted to Park House, making it useless... We stayed on the phone for over an hour but nothing could be done...

I'm really p!ssed off with IBB now. :mad: I'm only on that mast since Tuesday (after months of crap service on Guinness) and I'm already having problems... Can't wait for SMART to become available in my area. IBB just isn't reliable/doesn't work...

Steffano2002

Here's a ping test to board.ie:

Pinging www.boards.ie [82.195.136.250] with 32 bytes of data:

Request timed out.
Reply from 82.195.136.250: bytes=32 time=13ms TTL=57
Request timed out.
Request timed out.
Reply from 82.195.136.250: bytes=32 time=10ms TTL=57
Request timed out.
Reply from 82.195.136.250: bytes=32 time=12ms TTL=57
Request timed out.
Request timed out.
Reply from 82.195.136.250: bytes=32 time=10ms TTL=57
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 82.195.136.250: bytes=32 time=10ms TTL=57
Request timed out.
Reply from 82.195.136.250: bytes=32 time=9ms TTL=57
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 82.195.136.250: bytes=32 time=10ms TTL=57
Request timed out.
Reply from 82.195.136.250: bytes=32 time=10ms TTL=57
Reply from 82.195.136.250: bytes=32 time=9ms TTL=57
Request timed out.
Request timed out.
Reply from 82.195.136.250: bytes=32 time=12ms TTL=57
Request timed out.
Request timed out.
Reply from 82.195.136.250: bytes=32 time=13ms TTL=57
Request timed out.
Request timed out.
Reply from 82.195.136.250: bytes=32 time=11ms TTL=57
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 82.195.136.250: bytes=32 time=9ms TTL=57
Request timed out.
Request timed out.
Request timed out.
Reply from 82.195.136.250: bytes=32 time=17ms TTL=57
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 82.195.136.250:
Packets: Sent = 50, Received = 14, Lost = 36 (72% loss),
Approximate round trip times in milli-seconds:
Minimum = 9ms, Maximum = 17ms, Average = 11ms

Steffano2002

Well, it's 1 A.M. and I thought I'd check my connection quickly before going to bed and what do you know?! It's back to perfect! :rolleyes:

Don't know what the problems were... I guess they got the other North Dublin sites working again?!

To late to play CoD2 now anyway... Off to bed...

Irishpimpdude

lol my connection kept on dropping today and when i pressed repair it was back up... weird... had to do it multiple times hasnt happend in a while

Dimy

I don't think it's north-side only, my connection has been slow (between 5 and 10 kb/sec)as well for the past 3 months here in Monkstown. Before that I've been getting speeds of up to 60 kb/sec on a regular base. I've started looking for alternative providers but as I'm not allowed to have anything installed outside or in the house my options are quite limited. For now I'm waiting patiently and hope things will improve soon. :mad:

Cuddlesworth

Id love to give you a speed test but as of 1am last night I have no IBB connection.

Steffano2002

krazy_8s wrote:

Id love to give you a speed test but as of 1am last night I have no IBB connection.

Weird!? oO That's when mine got back up!

What the hell are they up to...?

Cuddlesworth

Mabye they have decided to start the first timeshare broadband network.

Steffano2002

LOL I wouldn't put it past them!

But I got the bad end of the bargain... I get from 1 A.M to 3 P.M. and you get the rest...

alfern

I have had IBB since last summer, it was working ok in the beginning but the last 6 months it has been terrible. Called them today and they admit that they have contention problems. They say they are working on the problem. I am connected to the antrium in Blanchardstown.

Cuddlesworth

You would be quicker walking to the server hosting the files and asking for a hard copy.

Steffano2002

krazy_8s wrote:

You would be quicker walking to the server hosting the files and asking for a hard copy.

It's funny cos it's true!

Mine better be working perfectly tonight! :mad: I'm starting to get CoD2 withdrawal symptoms!

Dimy

Looks like I moved from Blanchardstown at the right time... that's horrible. I seriously hope they get this fixed, but I doubt it, they keep on advertising IBB on TV and get even more connections while it seems they already have far too many connections than their network can support.

spooky donkey

Steffano2002 wrote:

Well, it's 1 A.M. and I thought I'd check my connection quickly before going to bed and what do you know?! It's back to perfect! :rolleyes:

Mine is always good at that time. My Dload speeds are going bad for an hour and good for an hour. Inbetween thouse hours I get no net, connection drops for a min. I think I am getting QOS`ed. I dont really mind though as my pings in games are ok, a little erattic but playable. There are times I cant really hear whats going on in TS also, but im living with it I Havent bothered to ring yet. Im working late this week so i`ll get the good connection when im home from work cause its late. I hope this isent to be the norm but I think it will be a long time before they get their act together.

OH BTW I talked another punter out of getting IBB and pointed him to boards.ie broadband forum. He went else where and was right to do so.

Steffano2002

Well that's it... Connection's gone again... Takes 1 hour for pages to load up and I have 70~90% packet loss to the gateway... Getting so fu*king pissed off with IBB now! :mad:
Why is it so hard for them to get things working right? My connection shouldn't stop working every day for hours! Or am I asking too much from them?
I'm definitely going to SMART when they become available in my area. F*ck IBB. I've had enough

Steffano2002

Here's how bad it's doing... And here's a ping test to the gateway:

Pinging 87.192.16.129 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Reply from 87.192.16.129: bytes=32 time=16ms TTL=64
Request timed out.
Request timed out.
Request timed out.
Reply from 87.192.16.129: bytes=32 time=7ms TTL=64
Request timed out.
Reply from 87.192.16.129: bytes=32 time=169ms TTL=64
Request timed out.
Request timed out.
Reply from 87.192.16.129: bytes=32 time=8ms TTL=64
Request timed out.
Request timed out.
Reply from 87.192.16.129: bytes=32 time=8ms TTL=64
Request timed out.
Request timed out.
Reply from 87.192.16.129: bytes=32 time=8ms TTL=64
Request timed out.
Request timed out.
Reply from 87.192.16.129: bytes=32 time=10ms TTL=64
Request timed out.
Request timed out.
Reply from 87.192.16.129: bytes=32 time=179ms TTL=64
Request timed out.
Request timed out.
Reply from 87.192.16.129: bytes=32 time=8ms TTL=64
Request timed out.
Request timed out.
Reply from 87.192.16.129: bytes=32 time=10ms TTL=64
Request timed out.
Request timed out.
Reply from 87.192.16.129: bytes=32 time=19ms TTL=64
Request timed out.
Request timed out.
Reply from 87.192.16.129: bytes=32 time=10ms TTL=64
Request timed out.
Request timed out.
Reply from 87.192.16.129: bytes=32 time=173ms TTL=64
Request timed out.
Request timed out.
Reply from 87.192.16.129: bytes=32 time=12ms TTL=64
Request timed out.
Request timed out.
Reply from 87.192.16.129: bytes=32 time=40ms TTL=64
Request timed out.
Reply from 87.192.16.129: bytes=32 time=3ms TTL=64
Request timed out.
Reply from 87.192.16.129: bytes=32 time=26ms TTL=64

Ping statistics for 87.192.16.129:
Packets: Sent = 50, Received = 17, Lost = 33 (66% loss),
Approximate round trip times in milli-seconds:
Minimum = 3ms, Maximum = 179ms, Average = 41ms

LegacyUser

I'm on the Ballycoolin mast and it is dreadful. I'd say it is worse than a dialup modem.

BTW - I am on a 2MB/2MB line - Breeze.

I got my hands on a modem for ripwave yesterday to try ..

Get this - I only for 60.8KB connection!!

They will have to do something about this - very very bad!

Steffano2002

I'm also on 2MB/2MB Breeze but right now it's more like 2KB/2KB... I'm in a murderous mood...:mad:

LegacyUser

At this rate it is a joke! I wouldn't mind if they sent a mailshot around about it beforehand. This happened before when I was doing an online exam. I had to replay the 117 euros fee!!

That is just totally unacceptable. It has been up and down like this for two days.

Mutant_Fruit

doing... project..... so.... slow. 10 days til my projec is due, and downloading a 3meg PDF is taking the guts of 15 mins.

spooky donkey

Its not going to improve any time soon. They are piling money into marketing to get new punters and not getting more bandwith to supply those new customers. Downhill slope has to bottom out some where.

LegacyUser

It HAS to improve!! At least it was workable when it was 650KB - but with the way it is at the moment it is NOT workable.

It is bloody ridiculous.

Can't even get onto irishisptest.com - it is so slow:

[Edit] just got onto irishisptest.com.
It says - download 994
upload - 1.14

That is complete rubbish - I have been getting "page not found errors" all night.

Steffano2002

bubby wrote:

It HAS to improve!! At least it was workable when it was 650KB - but with the way it is at the moment it is NOT workable.

It is bloody ridiculous.

Can't even get onto irishisptest.com - it is so slow:

[Edit] just got onto irishisptest.com.
It says - download 994
upload - 1.14

That is complete rubbish - I have been getting "page not found errors" all night.

Exactly the same for me! Got decent again at around 9 P.M. though... Let's hope it was just down for a bit to upgarde the router(s) that caused the massive problems over the week-end!

Cuddlesworth

Mines still going up and down like a yoyo, looks like ill be doing in my part of the timeshare

vinks

Steffano2002 wrote:

Exactly the same for me! Got decent again at around 9 P.M. though... Let's hope it was just down for a bit to upgarde the router(s) that caused the massive problems over the week-end!

was just thinking, does ibb buy bandwidth of another company to link the various masts and sites?

Adey2002

"Some things don't work without lines"

IBB being one of those things.

Steffano2002

vinks wrote:

was just thinking, does ibb buy bandwidth of another company to link the various masts and sites?

The engineer who came to my house last week explained to me that the masts communicated with eachother directly via WIFI (10Gb speed)... Don't know if that answers your question in any way... Or if it's even true...

vinks

Steffano2002 wrote:

The engineer who came to my house last week explained to me that the masts communicated with eachother directly via WIFI (10Gb speed)... Don't know if that answers your question in any way... Or if it's even true...

<not very good sarcasm>
10gbit speeds over wireless, is he insane? how many antennas have they got and what frequences are they working at? actually i find it hard to swallow with 10gbit between masts :P a piece of fibre has speeds of 2.5gbit as a baseline, and thats quite pricey, i cant imagine how much 10gbit would cost <not very good sarcasm>

i guess they arent buying bandwith for connecting the sites then :P if that was the case i dont see ibb spending money on making a working network :P

also been fiddling with fping a bit today whilst in work....

 fping -l 83.141.64.156
83.141.64.156 : [0], 84 bytes, 72.0 ms (72.0 avg, 0% loss)
83.141.64.156 : [1], 84 bytes, 89.7 ms (80.8 avg, 0% loss)
83.141.64.156 : [2], 84 bytes, 77.3 ms (79.7 avg, 0% loss)
83.141.64.156 : [3], 84 bytes, 79.2 ms (79.6 avg, 0% loss)
83.141.64.156 : [4], 84 bytes, 63.4 ms (76.3 avg, 0% loss)
83.141.64.156 : [5], 84 bytes, 88.7 ms (78.4 avg, 0% loss)
83.141.64.156 : [6], 84 bytes, 6246 ms (959 avg, 46% loss)
83.141.64.156 : [12], 84 bytes, 636 ms (919 avg, 38% loss)
83.141.64.156 : [9], 84 bytes, 3643 ms (1221 avg, 30% loss)
83.141.64.156 : [10], 84 bytes, 2642 ms (1363 avg, 23% loss)
83.141.64.156 : [13], 84 bytes, 77.4 ms (1246 avg, 21% loss)
83.141.64.156 : [14], 84 bytes, 82.9 ms (1149 avg, 20% loss)
83.141.64.156 : [16], 84 bytes, 79.2 ms (1067 avg, 23% loss)
83.141.64.156 : [17], 84 bytes, 63.1 ms (995 avg, 22% loss)
83.141.64.156 : [18], 84 bytes, 90.6 ms (935 avg, 21% loss)
83.141.64.156 : [19], 84 bytes, 89.4 ms (882 avg, 20% loss)
83.141.64.156 : [20], 84 bytes, 87.7 ms (835 avg, 19% loss)
83.141.64.156 : [21], 84 bytes, 77.7 ms (793 avg, 18% loss)
83.141.64.156 : [22], 84 bytes, 79.8 ms (756 avg, 17% loss)
83.141.64.156 : [23], 84 bytes, 82.3 ms (722 avg, 16% loss)
83.141.64.156 : [24], 84 bytes, 171 ms (696 avg, 16% loss)
83.141.64.156 : [25], 84 bytes, 67.3 ms (667 avg, 15% loss)
83.141.64.156 : [26], 84 bytes, 84.0 ms (642 avg, 14% loss)
83.141.64.156 : [27], 84 bytes, 87.5 ms (619 avg, 14% loss)
83.141.64.156 : [28], 84 bytes, 87.7 ms (597 avg, 13% loss)
83.141.64.156 : [29], 84 bytes, 77.1 ms (577 avg, 13% loss)
83.141.64.156 : [30], 84 bytes, 138 ms (561 avg, 12% loss)
83.141.64.156 : [31], 84 bytes, 77.2 ms (544 avg, 12% loss)
83.141.64.156 : [32], 84 bytes, 73.7 ms (528 avg, 12% loss)
83.141.64.156 : [33], 84 bytes, 72.1 ms (512 avg, 11% loss)
83.141.64.156 : [34], 84 bytes, 67.8 ms (498 avg, 11% loss)
83.141.64.156 : [35], 84 bytes, 69.0 ms (485 avg, 11% loss)
83.141.64.156 : [36], 84 bytes, 62.1 ms (472 avg, 10% loss)
83.141.64.156 : [37], 84 bytes, 58.8 ms (460 avg, 10% loss)
83.141.64.156 : [38], 84 bytes, 73.9 ms (449 avg, 10% loss)
83.141.64.156 : [39], 84 bytes, 84.9 ms (439 avg, 10% loss)
83.141.64.156 : [40], 84 bytes, 66.1 ms (428 avg, 9% loss)
83.141.64.156 : [41], 84 bytes, 72.7 ms (419 avg, 9% loss)
83.141.64.156 : [42], 84 bytes, 71.5 ms (410 avg, 9% loss)
83.141.64.156 : [43], 84 bytes, 71.0 ms (402 avg, 9% loss)
83.141.64.156 : [44], 84 bytes, 69.2 ms (394 avg, 8% loss)
83.141.64.156 : [45], 84 bytes, 59.5 ms (386 avg, 8% loss)
^C
83.141.64.156 : xmt/rcv/%loss = 46/42/8%, min/avg/max = 58.8/386/6246

with normal ping...

ping 83.141.64.156
PING 83.141.64.156 (83.141.64.156): 56 data bytes
64 bytes from 83.141.64.156: icmp_seq=0 ttl=54 time=71.045 ms
64 bytes from 83.141.64.156: icmp_seq=1 ttl=54 time=59.664 ms
64 bytes from 83.141.64.156: icmp_seq=2 ttl=54 time=88.158 ms
64 bytes from 83.141.64.156: icmp_seq=3 ttl=54 time=65.887 ms
64 bytes from 83.141.64.156: icmp_seq=4 ttl=54 time=71.673 ms
64 bytes from 83.141.64.156: icmp_seq=5 ttl=54 time=58.805 ms
64 bytes from 83.141.64.156: icmp_seq=6 ttl=54 time=66.282 ms
64 bytes from 83.141.64.156: icmp_seq=7 ttl=54 time=64.939 ms
64 bytes from 83.141.64.156: icmp_seq=8 ttl=54 time=70.446 ms
64 bytes from 83.141.64.156: icmp_seq=9 ttl=54 time=65.757 ms
64 bytes from 83.141.64.156: icmp_seq=10 ttl=54 time=78.011 ms
64 bytes from 83.141.64.156: icmp_seq=11 ttl=54 time=66.000 ms
64 bytes from 83.141.64.156: icmp_seq=12 ttl=54 time=75.166 ms
64 bytes from 83.141.64.156: icmp_seq=13 ttl=54 time=78.139 ms
64 bytes from 83.141.64.156: icmp_seq=14 ttl=54 time=69.753 ms
64 bytes from 83.141.64.156: icmp_seq=15 ttl=54 time=159.038 ms
64 bytes from 83.141.64.156: icmp_seq=16 ttl=54 time=71.048 ms
64 bytes from 83.141.64.156: icmp_seq=17 ttl=54 time=59.670 ms
64 bytes from 83.141.64.156: icmp_seq=18 ttl=54 time=78.270 ms
64 bytes from 83.141.64.156: icmp_seq=19 ttl=54 time=58.660 ms
64 bytes from 83.141.64.156: icmp_seq=20 ttl=54 time=79.116 ms
64 bytes from 83.141.64.156: icmp_seq=21 ttl=54 time=69.792 ms
64 bytes from 83.141.64.156: icmp_seq=22 ttl=54 time=69.079 ms
64 bytes from 83.141.64.156: icmp_seq=23 ttl=54 time=69.289 ms
64 bytes from 83.141.64.156: icmp_seq=24 ttl=54 time=66.547 ms
^C
--- 83.141.64.156 ping statistics ---
25 packets transmitted, 25 packets received, 0% packet loss
round-trip min/avg/max/stddev = 58.660/73.209/159.038/18.852 ms

seems packets are still getting lost after the initial handshake for establishing a connection.

LegacyUser

vlinks - that is exactly what I was seeing lastnight - and it was driving me nutty.
If I did a ping -t to a website it would return with decent enough results, showing no packet loss. But I could tell from the performance of the connection that their had to be packet loss.

What is the difference between fping and ping?
I know fping isn't offered on XP.

P.S : Be gentle.

B

vinks

http://www.fping.com/ has more information on what fping is and what it does, i generally just use a thing called "smokeping" to monitor my connection, smokeping in turn uses "fping" to figure out latency's and packetloss.

i just used fping directly to see what sort of latency/packet loss i was getting, i find fping to be a bit more verbose than ping.

btw, its more of a *nix application than windows, i have no idea if it runs under windows.

(i didnt make too much sense in my last email sorry about that, english isnt my first language and i was busy doing other *stuff* in work :P )

LegacyUser

Jesus, if you don't mind me saying - pretty good English! I never would have known!

That is very interesting about fping - I would have googled it - but google doesn't work.


You know the hilarious thing is - lastnight - the only site I could get to easily was comreg.ie - but askcomreg wouldn't load!!

It is still diabolical tonight - cannot even load up google.
I have work to do this evening and will have to use a dial up connection.
This is really ridiculous. 4 days now, and not even an email to apologise. They are great for sending their Christmas crap - but when it comes to proper customer service they have their thumbs up the ass!

Come on IBB - don't you know how to treat your customers? Don't we deserve an explanation.

The emails I sent from work today were deleted without being read. Typical.

gordonnet

mine has been like this since 3rd january, i have treatened to cancel the direct debit. the answer i go was "second line support are looking into the problem", and "we will reimburse you for any loss of service". has anyone on the churchfield mast in cork having the same problems or is it a country wide problem. maybe a combined effort by all involved is necessary.

As far as i am aware comreg dept of communications can revoke irish broadbands license under some conditions.

1013

Had to post this..

IBB Speed Earlier.JPG


It's a first - and this is on RIPwave!

Normally sit down anywhere between 8 and 60 if I'm really lucky!

Are things changing - nah, probably pure chance - was thinking of breeze but after reading so many negative posts, thinking again, plus, support for RIP seems to be about on the same level.

1013

How do I go about uploading the picture? Thought I had, but only see the link

LegacyUser

I don't get this at all. I go to irishisptest.com and a few others and do a test. It says I am getting 800KB download. There is no way I am though - cause I can't even get google half the time!

The attached pic shows what I have been getting constantly since Sunday.
I get random bursts of them I can get a quick surf but its not workable in the least. Strange thing is - when I do a tracert - most times it looks okay - but I still cannot surf. Its as if they are having DNS issues.

I mean, look at this. It is not a bad tracert (apart from it being Oprah) .. at this point in time I could not get onto boards, google, check my email etc.

So, it is going to be difficult to provde to IBB tech support that there is a problem, because they only seem to know about "ping" in there. "Oh, you are pinging okay", "Your radio is plugged in - you must be okay".
My phone line is faster that my 2MB broadband connection.

Tracing route to oprah.com [63.240.143.206]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.254
2 15 ms 18 ms 12 ms 62.231.38.241
3 * 78 ms 10 ms 83.141.117.185
4 8 ms 10 ms 14 ms DN42-as0-0-ibis-access.irishbroadband.ie [62.231
.52.153]
5 * 14 ms 12 ms DN42-ge-0-2-0-50-ibis-gw.irishbroadband.ie [62.2
31.52.157]
6 10 ms 11 ms 12 ms 213.200.67.65
7 114 ms 91 ms 92 ms so-1-0-0.nyc33.ip.tiscali.net [213.200.81.253]
8 103 ms 89 ms 93 ms 12.118.94.45
9 144 ms 109 ms 113 ms 12.122.82.134
10 113 ms 114 ms 109 ms tbr1-cl14.cgcil.ip.att.net [12.122.10.2]
11 110 ms 110 ms 108 ms gar3-p360.cgcil.ip.att.net [12.123.6.1]
12 113 ms 110 ms 115 ms mdf1-gsr12-2-pos-7-0.chi1.attens.net [12.122.255
.194]
13 117 ms 115 ms 113 ms mdf1-bi8k-2-eth-1-3.chi1.attens.net [63.240.128.
174]
14 114 ms 114 ms 117 ms 63.240.143.206

Trace complete.

wheresmejumper

ping doesn't set up any connection (no handshaking) since it's ICMP not TCP, the difference between fping and windows ping is that windows ping waits a second for a reply and even if the reply arrives withing 50ms will wait the full second to send the next ping - on the other hand fping shows loss and delayed packets (see how it gets a response to ping "9" while waiting for ping "12") because it's probably pinging every 100ms or so.

A standard windows ping tells you whether you can reach the destination it doesn't tell you much about the quality of the connection. You could have a poor connection like IBBs and windows ping will say you've 100% connectivity. But all it really tells you is you can send a 64byte packet a second over a connection that's supposed to give you 256,000bytes a second.

Support staff at IBB don't know how limited a tool ping is, and will tell your connection is fine because they've spent a couple minutes pinging it.

There are other versions of ping for windows, probably a version of fping, but I find hrping good (http://www.cfos.de/ping/ping.htm). If you ping a site that takes about 70ms to reply in theory you should be able to send a ping every 100ms with hrping try a command like "hrping -s 100 -n 30" this sends a 30 packets with a 100ms interval between each one.

With IBB this might show 20% packet loss. It's still only 10 packets/sec which they should be able to cope with. This is useless for VoIP and gaming and only barely acceptable for browsing.

vinks

wheresmejumper wrote:

ping doesn't set up any connection (no handshaking) since it's ICMP not TCP, the difference between fping and windows ping is that windows ping waits a second for a reply and even if the reply arrives withing 50ms will wait the full second to send the next ping - on the other hand fping shows loss and delayed packets (see how it gets a response to ping "9" while waiting for ping "12") because it's probably pinging every 100ms or so.

A standard windows ping tells you whether you can reach the destination it doesn't tell you much about the quality of the connection. You could have a poor connection like IBBs and windows ping will say you've 100% connectivity. But all it really tells you is you can send a 64byte packet a second over a connection that's supposed to give you 256,000bytes a second.

Support staff at IBB don't know how limited a tool ping is, and will tell your connection is fine because they've spent a couple minutes pinging it.

There are other versions of ping for windows, probably a version of fping, but I find hrping good (http://www.cfos.de/ping/ping.htm). If you ping a site that takes about 70ms to reply in theory you should be able to send a ping every 100ms with hrping try a command like "hrping -s 100 -n 30" this sends a 30 packets with a 100ms interval between each one.

With IBB this might show 20% packet loss. It's still only 10 packets/sec which they should be able to cope with. This is useless for VoIP and gaming and only barely acceptable for browsing.

thats a much better explanation than i can ever give!

LegacyUser

Got onto IBB this morning. They were asking me to do pings etc - but sure it is random. Here is ping to google!!

C:\>ping www.google.com
Ping request could not find host www.google.com. Please check the name and
try a
gain.

C:\>

Then they are asking me to download files from heanet.ie and take a print screen of the download speed. But sure on XP you don't get download speets when downloading a file (only remaining minutes to completion).

I have emailed the support guy back with the above.
Does anyone know the email address of the CEO of National Tol roads?

Steffano2002

bubby wrote:

Then they are asking me to download files from heanet.ie and take a print screen of the download speed. But sure on XP you don't get download speets when downloading a file (only remaining minutes to completion).

Yeah you do!? Bot in IE and FF... oO

LegacyUser

Steffano2002 wrote:

Yeah you do!? Bot in IE and FF... oO

Hi Seffano - here were the instructions they gave.
I followed them when the file downloads I only see a progress metre and it denotes the amount of time left for the download, but not how many kbs.
So a print screen wouldn't show anything really.

1) Please go to the following site
ftp://ftp.heanet.ie/mirrors/ftp.debian.org/debian/ and try to download
the file named ls-lR which is 27Mb in size. Right Click this file and save
to the desktop on the PC. If you are using Internet Explorer please
double click on the named file and choose "save as" and this will show a
window with download speeds. Delete this file when finished.
Please record the download speed on a screen shot and attach it to this
mail. This is important as it will update this open ticket.

wheresmejumper

You can just run FTP from the command line, open an msdos shell (start menu:run... then type cmd and click ok), this will give a better figure than firefor/IE anyway (the browsers start downloading before you click ok - so sometimes you see figures higher than you expect).

type
ftp ftp.heanet.ie
for user name type anonymous
for password type anything you want
type
cd /mirrors/ftp.debian.org/debian
type
hash
(This prints hashes as the download continues. It's a long download so this is useful)
type
bin
type
get ls-lR
to quit type quit

copy and paste the entire session the last couple lines which will contain the Kbytes/sec

Wonder how heanet feel about being used as a test site by IBB, why don't they just use ftp.irishbroadband.ie?

Steffano2002

Works for me in both IE and FF in Windowa 2000 and XP...



Do you have the "Save As..." option when you righ-click on the file?

1013

Yup, just knew it was too good to be true. Back to the sort of dial up speeds that I've had for weeks now.

I think I was probably on a different site/mast which gave me the better speeds. Anybody know if I can choose the mast I use? I'm using RIPwave which seems to have a mind of its own when it comes to getting a signal.

IBB 10.00pm 18 Jan 06.gif

FunkyDa

Guys, you are not alone! Have a look at the Whirlpool.net.au forums. Specifically, the Unwired forum. They(Unwired) use the same Navini Ripwave equipment, with the same operational problems.