iPod not working

garthv

Bought an ipod today, plugged it in and its not even recognising it on the PC. Tried to power it on and nothing happens, Changed USB cables and still nothing happens. Any ideas?

optiplexgx270

A. Is it charged?
B. Is the hold switch on?

Stupid i know but has to be asked

cartman

try holding select and menu together, that should do it. recognise it on the pc anywho

filo87

did you install the software first before plugging the ipod in?
Supposedly, you HAVE to install the software first in order for it to work.

tman

aye, it has to be formatted for windows or mac before you can use it...

grab the iPod updater off the apple site and give it a lash

http://www.apple.com/uk/ipod/download/

Standard Toaster

Apple updater. (55mb)

In fairness, Windows should still pick it up as a removable device.

Karoma

The_Edge wrote:

Apple updater. (55mb)

In fairness, Windows should still pick it up as a removable device.

Well it might not be usable until iTunes has been installed,and Disk Use has been enabled..
But fair point.. it should show up in device manager afaik.

But i think the OP's problem is that it aint switching on at all..
Press and hold the button as suggested above..

Standard Toaster

Aye, when I got my ipod i was on holiday so no access to pc.
I was still able to charge it fine and play the games.

Got home and connected it and windows picked it up.
Installed iTunes and it seen I was using the iPod for the first time and offererd to format it. (Fat32)

If the OP's iPod is flat (as in 0% battary life) when he/she plugs it into the PC via USB it won't show anything on the iPod screen for a few minutes as it gains a wee charge.

If they plug it into the mains instead they'll get a charging logo straight away.
I figure it's a flat battary.

Karoma

I figure it's a flat battary.

Aye. feckin' n00b

What cable/charging method are you using GaRy?

tman

surely it'd be getting juice from the usb cable...

Standard Toaster

It would but not the same voltage as the mains.
That's why I guess the Ipod needs a wee charge from the USB before it powers up and displays anything. That's normal on my 4G iPod. Running ipodlinux on it drains the battary 100% if I forget to power it down.

garthv

Yeh the PC should pick it up anyway,
I have an iPod mini that Ive been using on this pc so all the drivers and iTunes are there. The same is happening on my uncles PC too...hmm
Tried different cables and still no joy

Karoma

Contact Apple.