help needed!

Freeshack

hey, just finished updating to windows xp service pack 2
and when my pc restarted i couldn't get better colour quality than 4 bit and my screen resolution is 640 by 480.
anyone got any idea on how to sort this out. troubleshoot was no help

Ruu_Old

uninstall, then reinstall your video card drivers id say.

Freeshack

sorry to be a bother but could you talk me through that process
slowly
please

AnCapaillMor

What video card do you have?

Freeshack

oh man i dont know anything about computers, its a pc i got of my girlfriends mother, was working fine till i installed the updates

AnCapaillMor

Ok, go to start menu, control panel, then appearance and themes. On that click on change screen resolution. Then at the bottom corner click on advanced and then click on adapator, that shopuld tell you your video card.

Freeshack

VgaSave
thats what im seeing here

AnCapaillMor

your looking here yeah?

Freeshack

yea thats right

AnCapaillMor

Vgasave??, *scratches head.

Ok try this, click on properties, and then on that screen click on driver and from that try update driver and see what happens.

Freeshack

no option to update driver
but did a quick google on vgasave and turns out its a windows default thing so im following a few online guides at the minute. we'll see what comes of that.
cheers lad

Ruu_Old

yeah thats what Windows defaults to, plug and play me arse anyway maybe you can find the driver cd that probably came with the computer and use that to install the driver.

commited

Whats the computer make & model?

gline

do a system restore to before sp2 went on and see what graphics adapter you are using and download the latest drivers for it , then use sp2

Freeshack

just uninstalled the update, and think i'll stay clear of all that from now on.
thanks anyway lads