new dial up connection

davehey79

im trying to set up a dial up connection on a friends comp. he has xp home sp2 but in the new connection aetup dial up is greyed out. when i run the iol free setup it cant find the modem but its there in system properties and did a self test on it and it passed so its working. dunno what to do.

please help asap

smeggle

Point at the Internet Exploer icon on the desk top/right click/select properties or start/settings/control panel/internet options.

From the tabs select 'Connections'/ you'll see three buttons Add/Remove/Settings - A window which will either be blank (it should be) or default connection. You also have three options below this window - never dial a connection/Dial when a a network connection is not present and Always dial my default connection. Select this last option and from there you should be able to add a new connection - just follow the instructions from there..



nb: you may need to click apply first...

davehey79

yes did that theres nothing in the box under dial up and virtual private network settings but the 3 options are greyed out so i cant select them. i click on add. and get this message dunno what it is or what to do.
'Cannot load the Remote Access Connection Manager service.
Error 711: A configuration error on this computer is preventing this connection. For further asistance, click more info or search Help and Support Center for this error number.

any ideas ive tried this

bungeecork

Have you tried the MS suggestions here...
http://support.microsoft.com/default.aspx?scid=kb;en-us;330163