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sky cards help

  • 07-11-2005 2:08pm
    #1
    Bettyboop
    Registered Users, Registered Users 2 Posts: 951 ✭✭✭


    Hi looking for advice please! I have a new sky+ box in the bedroom,and an ordinary sky box down stairs.However just noticed that I cant order or watch
    any sky box event from upstairs.I can downstairs,as new sky card
    is in the old box.I tried switching cards but neither will accept
    the change.What can I do to fix this???I have another sky+ box and installation
    ordered for thursday for another room,should I ask the fella who is doing
    this to sort it out?? Or will he charge me extra??(like the last man)€40.00 for a length of phone cable I already had.
    Thanks


Comments

  • #2
    RangeR
    Registered Users, Registered Users 2 Posts: 7,265 ✭✭✭RangeR


    Bext of my knowledge, cards are twinned with digiboxes. Once activated against a box, it cannot really be used in another.

    Why did you put the new card in the old box?
    Did the old box not have a card?

    Is this s SKY multiroom setup where both ards are mirror subscriptions?

    Might have to get a replacement card from Sky for the Sky+ box.


  • #3
    Bettyboop
    Registered Users, Registered Users 2 Posts: 951 ✭✭✭Bettyboop


    The fella who installed the new sky+ box switched the cards
    not me!He hadnt a clue what he was doing and took him 3hrs to
    install the sky+ box it was his first installation,he was having a
    bad day,the ladders fell off his new van when he was reversing
    and damaged the bonnet.Said he would never do anyone in our area again
    wouldnt give me his phone no either.I was glad to see the back of him as he
    was totally stressed out,and the language was choice.
    Hope its not him on thursday.


  • #4
    RangeR
    Registered Users, Registered Users 2 Posts: 7,265 ✭✭✭RangeR


    If that's what happened, you are more than entitled to approach the company who installed it. Tell them to resolve the issue. Otherwise you will be out of pocket.


  • #5
    Bettyboop
    Registered Users, Registered Users 2 Posts: 951 ✭✭✭Bettyboop


    Thats good news.I remember he rang them and wanted to
    activate the card but the old card was in the new box and
    he called out the new no from a piece of paper he had in his hand
    so he activated the new card in the old box without realising
    the old card was in the sky+ box (confused or what)
    Thanks for the help.;) ;);)


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