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NTL abusive message

  • 20-10-2004 9:00pm
    #1
    Closed Accounts Posts: 29,473 ✭✭✭✭


    Found this tonight:
    NTL has launched an urgent investigation into why one of the company's recorded messages told punters to "f**k off".

    Customers in the North East of England were shocked by the verbal assault when they reported faults yesterday .

    The Sun managed to get a transcript of the message before it was pulled. The message said: "Hello. You are through to NTL customer services. We don't give a f**k about you. We are never here. We just will f**k you about, basically, and we are not going to handle any of your complaints. Just f**k off and leave us alone. Get a life."

    At this stage it's not known if security on NTL's network was breached, or whether it was an inside job. A spokeswoman for the cableco said it was "too early to say".

    "The priority yesterday was to remove the offending message," she told us.

    "This is a serious matter. The message was highly offensive and we would like to apologise to our customers," she said. ®

    I only wish we had a message like that at work. :D


Comments

  • Closed Accounts Posts: 1,321 ✭✭✭neokenzo


    LOL, thats funny. How did NTL let that happen.


  • Registered Users, Registered Users 2 Posts: 2,102 ✭✭✭Neil_Sedaka


    If they're anything like NTL Ireland then it was probably for real :)


  • Registered Users, Registered Users 2 Posts: 68,317 ✭✭✭✭seamus


    My bets are on drunken admins or outgoing call centre staff.


  • Closed Accounts Posts: 9,230 ✭✭✭OLDYELLAR


    oh my god thats brilliant!id love to get a job in there and say that to all the customers be mad funny , not good for a reference though.


  • Closed Accounts Posts: 87 ✭✭eoin_f


    need to get a copy of that, would be great as bacground music for a personal website..............oh away with the thoughts


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  • Closed Accounts Posts: 97 ✭✭X-Dawg


    "The priority yesterday was to remove the offending message," she told us.

    ...which probably took their incompetant asses they whole day judging by the way they phrased it....


  • Registered Users, Registered Users 2 Posts: 1,305 ✭✭✭The Clown Man


    Lol when I worked in Eircell a few years ago some fool got on the text advertising machine and told a large portion of the Eircell community they were gay or something along those lines. :D

    Also, AIB rand me one day to say that they had cancelled my credit card because one of their employees had been found in Milan using a load of credit card numbers he had stolen to get himself on a 6 month holiday round the world. Apparently he had used numbers in Berlin, Prague, Madrid and then Milan before they realised what he was doing! He had booked a flight to Bangkok just before he was caught!


  • Closed Accounts Posts: 5,093 ✭✭✭woosaysdan


    typicall NTL LOL!!! its about as true a msg you could get though!!!


  • Registered Users, Registered Users 2 Posts: 7,581 ✭✭✭uberwolf


    that was on theregister.co.uk about three weeks ago, some move allright :)


  • Closed Accounts Posts: 2,918 ✭✭✭Deadwing


    lol..yeah NTL should probably use that as thier new slogan or something, as it pretty much the truth anyway :D


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  • Closed Accounts Posts: 3,413 ✭✭✭HashSlinging


    sounds like AOL when I used to work there...


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