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Helpdesk Software

Ez · 2004-09-28 15:25:04

I need to find some helpdesk software that would suit a mulitsite company with approx 200 employees. It needs to have a user interface so users can log calls themselves and it would be nice to have a knowledge base section. It would also need to give monthly and weekly reports to users section managers and administrators.…

28-09-2004 3:25pm

#1

Ez

Closed Accounts Posts: 2 ✭

Join Date: September 2004

Posts: 1

I need to find some helpdesk software that would suit a mulitsite company with approx 200 employees.
It needs to have a user interface so users can log calls themselves and it would be nice to have a knowledge base section. It would also need to give monthly and weekly reports to users section managers and administrators.
Can anybody recommend products or give me links to sites that would suit my needs?

Would appreciate the help.

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