Nike Customer Service

GreeBo

Hey,
about 3 months ago while I was in NYC I bought myself a pait of Nike Indoor football boots, the fancy two-tone ones that cost about €120, but I got 'em for $40, which was nice.
However, pretty much since day one (I wear them once a week for 1 hr) the sole seemed to be coming away, and tonight a big flap came lose that I had to pull off to continue play.
Needless to say I am pretty pissed off to I went looking for some nike place to bitch at.
After spending about 30 mins searching nike.com I eventually found the returns section, only to read their returns policy:

The following WILL NOT be accepted:

Returns from consumers residing outside the U.S.


What sort of crap is this?
Anyone have any experience like this, or even any advice??

- A Pissed of soon to be Nike hater.

HostMan

Hey just pay some five year old in India to make you a new pair.

muffen

Hey just pay some five year old in India to make you a new pair.

Stop this stupid stereotypical view on big companies... the kid must be atleast eight before s/he is capable of making shoes!!

Faust

Originally posted by muffen
Stop this stupid stereotypical view on big companies... the kid must be atleast eight before s/he is capable of making shoes!!

Rubbish they now use unborn kids to make runners now.

And relating to the thread thing or whatever serves you right for purchasing the product of a ruthless corporate giant..

Crimson

well thats what u get for buying nike shoes tbh

Lafortezza

Originally posted by Crimson
well thats what u get for buying nike shoes tbh

and for paying 40dollars for a €120euro pair of shoes

eth0_

Originally posted by lafortezza
and for paying 40dollars for a €120euro pair of shoes

Can you all stop your begrudgery? Most people when they visit the US end up buying Nike etc because they're so much cheaper there. Why shouldn't this guy get some after sales service on some faulty shoes?

Have you tried emailing someone high up in Nike, or sending a recorded letter to someone high up in Nike UK?

Lafortezza

Originally posted by eth0_
Can you all stop your begrudgery?

Where'd that come from?
All I'm saying is that if you pay 1/3 price for something, if it breaks or falls apart then possibly it wasn't the best quality merchandise.
Maybe he got them in some kind of crazy sale, maybe he got them from some cheap shoestore. Maybe we don't know the full story :ninja:

woosaysdan

they could of been cheap rip offs!

eth0_

Originally posted by lafortezza
Where'd that come from?
All I'm saying is that if you pay 1/3 price for something, if it breaks or falls apart then possibly it wasn't the best quality merchandise.
Maybe he got them in some kind of crazy sale, maybe he got them from some cheap shoestore. Maybe we don't know the full story :ninja:

Eh, are you aware that Nike shoes are generally half the price in the US? Have you ever heard of a sale? If he bought trainers from a proper shoe shop and they weren't seconds, they shouldn't be falling apart....

GreeBo

For all of you morons who tried to turn this into an Anti-Nike thread, piss off. :mad:

For the rest of you;

Yes, most things are much cheaper in the US, and I bought them at a Nike Outlet Store, which, if you check their website, has the exact same rights as buying them from footlocker or anywhere else.

The problem is that I cant find anywhere to complain to!
No european email address or anything, I mean what are you supposed to do in Europe if you buy them in Europe and they fall apart?

Surely they have better customer service than just giving the headquarters address in Holland??

GreeBo

Originally posted by lafortezza
Where'd that come from?
All I'm saying is that if you pay 1/3 price for something, if it breaks or falls apart then possibly it wasn't the best quality merchandise.
Maybe he got them in some kind of crazy sale, maybe he got them from some cheap shoestore. Maybe we don't know the full story :ninja:

What "full story" are you looking for exactly?

If dont give a sh1t if I only paid 10 rupies for a pair of Nike shoes, if they fall apart I want a bloody refund!

rymus

From goldenpages.ie

Nike Ltd.
5 St Johns Ct.
01 8428022

Nike Store
44 Upper Grafton St.
01 6709573

The phone book is your friend...