DSL Lead Times

eth0_ · 23-11-2003 12:11pm #1

"BT reported broadband sales of more than 25,000 per week in January 2003"

25,000 per week. I'd be surprised if eircom et al had received that many orders since RADSL was launched. I ordered my DSL the Wednesday night before last from Virgin.net, and received it last Tuesday night. That's four business days. So, with this deluge of orders, how can BT enable lines so quick while eircom plod along with a 4-6 week lead time?

bkehoe · 23-11-2003 12:44pm

Has taken 6 days and 4 days for the 2 dsl lines I've got till they were activated at the exchange, after which I could use them without the filter, though it was to be another week before the engineer came to fit a filter and another week after that before the static ips were finally assigned.

eth0_ · 23-11-2003 2:15pm

Originally posted by bkehoe
it was to be another week before the engineer came to fit a filter and another week after that before the static ips were finally assigned.

I can't believe the nerve of ISP's to charge people for sending out a guy to plug in a €7 filter into their phone socket and..leave.
Can I ask what ISP you're with? I don't know anyone who's gotten theirs in less than 2-3 weeks..

flamegrill · 23-11-2003 2:22pm

Um the engineer install is for a box on the wall type thing. The self install is a splitter cable with the filters built in.

I can tell you Brendan is with Eircom

Paul

eth0_ · 23-11-2003 2:27pm

Originally posted by flamegrill
Um the engineer install is for a box on the wall type thing. The self install is a splitter cable with the filters built in.

I can tell you Brendan is with Eircom

Paul

Oh right. Still, a bit steep!
Yeah, I thought it'd be eircom. It's in their interests to have the fastest install times!

Tazzle · 23-11-2003 2:36pm

It took 4 days for my dsl to be activated. I'm with netsource..

Serbian · 23-11-2003 2:39pm

Personally it took about 4 weeks (or 20 working days) to get my DSL up and running. No idea why it took so long, but IOL do specify 15 working days for new connections.

flamegrill · 23-11-2003 4:28pm

4 Working days for my line to go live, i got my user/pass on the evening of the 4th day from Joan in netsource

eth0_ · 23-11-2003 6:51pm

Netsource have been quickest since day one

BKtje · 23-11-2003 6:57pm

took me oever a month to get it but thats cos i went with Esat Business and had to sort out a laod of crap

zoro · 24-11-2003 10:52am

I ordered IOL BB on the 3rd of Nov.

after ringing IOL for any kind of update on when I'll be getting BB they say Eircom gave a start date of 4th Dec.

*yay*

Mind you it'll be 4th soon so I'm still happy

over a month mind you!

Daniel

DSL Lead Times

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