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02 extends its Buddy offer to prepay customers

  • 02-10-2003 3:38pm
    #1
    Emmo
    Closed Accounts Posts: 637 ✭✭✭


    Original Message
    From: Customer Care Feedback [mailto:Customer.Care@o2.com]
    Sent: 23 September 2003 16:57
    To: XXXXXXXXXXXXXXXXXX
    Cc: Customer Care Feedback
    Subject: RE: Free Calls for life


    Dear XXXXXX

    Further to my email below, it has now been agreed that if the porting
    prepaid customer can prove a spend level of EUR60 inclusive of VAT for one
    month in the last 3 they can avail of the Free Buddy offer as long as they
    are taking an O2 contract.

    The prepaid customer can ask their operator's Customer Services to provide
    them with this proof of spend. It must be on headed paper from either
    Vodafone or Meteor. Standard credit checking must be passed for the
    prospective customer to qualify for an O2 contract.

    Kind regards
    XXXXXXXX
    O2 Customer Care

    Original Message
    From: Customer Care Feedback
    Sent: 23 September 2003 14:02
    To: XXXXXXXXXXX
    Cc: Customer Care Feedback
    Subject: RE: Free Calls for life


    Dear XXXXXX

    Thank you for your email which was passed to us from the O2 Internet Support
    Department. I regret to confirm that this offer does not apply to customers
    porting from Vodafone's prepaid service.

    Should you have further queries, please do not hesitate to contact us.

    Kind regards
    XXXXXXXXXX
    O2 Customer Care


    Original Message
    From: XXXXXXXXXXXXXXXXXXXXXXXXXX
    Sent: 22 September 2003 13:29
    To: 'support@o2.ie'
    Subject: Free Calls for life



    Hi,

    I'm just enquiring if you can avail of the free friends for life, if the
    person you are bring to O2 has been a Vodafone Ready to Go Member???

    I would appreciate if you could get back to me on this.

    XXXXXXX

    xxxxxxx
    xxxxx
    xxxxx
    xxxx


    As you can see o2 have changed their mind about prepay customers from other operators qualifying for the buddy option when they port to o2 as a bill pay customer.

    Emmo


Comments

  • #2
    flywheel
    Registered Users, Registered Users 2 Posts: 4,027 ✭✭✭flywheel


    now that's an interesting development - thanks for the info - must get the other half to go check out their RTG spend :)


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