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problem with netsource

  • 11-09-2003 8:40pm
    #1
    Mous_Busy
    Closed Accounts Posts: 21 ✭


    i was on the phone with a support girl to set up my netsource broadband step by step,this evening,we were on the phone 40 mintes,i did what she told me to do.seems the setup no problem,i use dlink 504,theproblem is , the status " connected" but i can't visit any web page.she is very professional,the status at the netsource "connected,but no data come in and out"we tried everything,at last the ansower is the adsl router broken, i don't wanna spend another 150 euro to buy a new one.so anybody have a suggestion or any idea?


Comments

  • #2
    MrPinK
    Closed Accounts Posts: 1,502 ✭✭✭MrPinK


    First open up a dos prompt and try:

    1. ping 192.168.0.1
    2. ping 217.114.166.147
    3. ping www.boards.ie


  • #3
    jimmeh
    Closed Accounts Posts: 254 ✭✭jimmeh


    I had a problem were my 504 kept giving an "LCP no responce" on the dsl line, after ringing NS support they had my line tested and got back to me after 5 minutes saying the line was grand, she then told me to reset the router to factory defaults and then enter the setting once again, it worked.

    dont know if that will help, but its worth a try.


  • #4
    sutty
    Registered Users, Registered Users 2 Posts: 4,109 ✭✭✭sutty


    Originally posted by Mous_Busy
    "connected,but no data come in and out"we tried everything,at last the ansower is the adsl router broken, i don't wanna spend another 150 euro to buy a new one.so anybody have a suggestion or any idea?


    Did you set your router to your gateway in Network settings on your PC? also try taking out all proxy settings out of IE when you do that and done set it to use any proxy. Let it use the gateway settings from windows.


  • #5
    Mous_Busy
    Closed Accounts Posts: 21 ✭Mous_Busy


    yea, above all are exactly what we did,what should i do? call the engineer out?how huch it cost ?and how long do i have to wait?


  • #6
    sutty
    Registered Users, Registered Users 2 Posts: 4,109 ✭✭✭sutty


    just a thought, you are on the same IPrange as the routers network port right?

    IE: 10.0.0.1 =>255

    subnet 255.255.255.0


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  • #7
    PeteD
    Closed Accounts Posts: 12 ✭PeteD


    Hi,

    I had exactly the same problem with this router and netsource.
    It appears to be a glitch in the routers firmware when using PPPoE it is not updating the default route for the PPP interface.
    Hence you are connected OK, have IP address, but cant access out.
    Upgrading to the latest firmware appears to solve the issue. This is probably the easiest thing to do.

    Anyone had any joy with a BT Voyager 2000 Wireless, (based on Solwise SAR-715PW) or the SMC Baracade SMC7404BRA ?



    Pete


  • #8
    flamegrill
    Registered Users, Registered Users 2 Posts: 1,862 ✭✭✭flamegrill


    Ok, turn off dhcp and save ur settings and reboot.
    Next, turn on nat for the isp you setup in PVC.
    Save and reboot.

    Now try :)

    Obviously make sure you gateway is set to that of the router's ethernet IP address. After that your sailing.


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