dial up connection

flyz · 10-09-2003 2:36pm #1

I've a computer running NT and has an external modem.
Until a few days ago all was working well.

Now when I try to dial up I get as far as "Verifying Username and password". Then I get "unable to establish connection".

I tried a couple of different dial up accounts but the same happens.

Am I right in saying that the fact that I get to the verifying username and password part means that the phone line / modem is working correctly?

the system is virus free too.

Can anyone give me some suggestions as to whats wrong?

seamus · 10-09-2003 2:39pm

Sounds like your username or password are wrong. Have you or your ISP changed anything recently?

moridin · 10-09-2003 2:48pm

Yea, clear the password and make sure the connection is set to "accept any authentication including clear text"

Polonious · 10-09-2003 2:49pm

Definitely sounds like a username/password issue. Have you tried creating a new dial-up connection with your username and password? Modem is fine if it can dial out and at least connect to the server to check your logon credentials.

flyz · 10-09-2003 2:53pm

Can someone confirm for me that the dial up details for Oceanfree as follows:

phone : 1890923204

user : oceanfree
pass: oceanfree

It was using iolfree and the phone number for that did change so even though I was told that they changed the phone number I'm not fully convinced ( it's my aunts computer).

elexes · 13-09-2003 9:55am

i always use a capital O for the passwords

but try and uninstall the modem then reinstalling it . may work

Frank Grimes · 13-09-2003 10:49am

Connect through Dial Up Networking and post up the error number, or else check it on www.modemhelp.net

flyz · 15-09-2003 8:24am

Originally posted by elexes
i always use a capital O for the passwords

but try and uninstall the modem then reinstalling it . may work

Sorry I meant to reply last week, but yup that's what the problem was.

I was kicking myself severly after that

dial up connection

Comments