I can't ping!!

Richard Dower · 05-09-2003 5:05pm #1

Man...Esat support just get worse and worse. I just called them to ask why i am not able to ping any website, i even tried to ping the Esat server at 194.145.128.1

Every time i get a "request timed out", now they have this policy of not supporting anything in regards online gaming or ping times.
They say as long as you can surf the net and read email that's the extent to what they will offer as a service.

Can anyone help with this issue?, i have my firewalls off, i have Windows XP Professional with all the latest patched and updates and i have Norton Internet Security.

All disabled, i tried pinging various websites with no luck, has anyone else encountered ping problems on Esat?

Once again the support staff were very rude, the guy had an attitude and i waited 10 minutes to even speak to someone!

Now they are saying they won't discuss nor support online gaming and pings, that they won't offer no technical support....i also suspect that maybe they have very bad pings.

Please help!

PrecariousNuts · 05-09-2003 10:46pm

lol...you thought you were just SOOO smart going to Esat.

Richard Dower · 06-09-2003 1:01am

Arsehole.

Soldie · 06-09-2003 1:08am

I feel sorry for you, i do alot of online gaming and have to suffer ingame pings to uk and benelux servers of about 100, but it has never gotten to the extent of having my requests timed out. I am on eircom by the way, i was on solo and when i heard starter had lower ping due to the interleaving i moved to that and no difference. It's bull****. Dunno where to go from here, eircom tell me there is nothing they can do.

Richard Dower · 06-09-2003 1:17am

Something has got to give here, the service all round from company to company gets worse. No point in abusing them as they appear to have this policy that if you insult or abuse them they can take action against you.

You just can't win...i'm a very patient person, but the level of service and communication from these companies is a scandal. It seems as if they all have the upper hand and can pretty much do and say as they like.

So who protects us?...who fights for us as customers?, without US they would not make the insane profits they do.

bizmark · 06-09-2003 5:30am

Richard dont call people arseholes for trowing back at you what you said about them (netsmart customers)

jesus_thats_gre · 06-09-2003 7:19am

lol...you thought you were just SOOO smart going to Esat.

Your a monkey Richard. I can just imagine what your posts would be like in a PS2 vs Xbox va GC debate :cool:

Töpher · 06-09-2003 9:34am

i to cannot ping anything, request timed out permanently, however my ingame pings to uk CS servers are still 60 or so, and 40 to irish ones. so although nothing can be pinged thru DOS my pings are still the same when they really matter!

richard, does your connection sometimes seem to stall? as in no data transfer for up to about a minute sometimes?

Richard Dower · 06-09-2003 12:45pm

Originally posted by bizmark:

Hey...if it's OK for people to insult me, then i've a right to return the favour.

Richard Dower · 06-09-2003 12:46pm

Originally posted by jesus_thats_gre
Your a monkey Richard. I can just imagine what your posts would be like in a PS2 vs Xbox va GC debate :cool:

I didn't type that, and i've never played PS2 or Xbox. As for the monkey stuff...look who's talking.

Richard Dower · 06-09-2003 12:48pm

Originally posted by bizmark
Richard dont call people arseholes for trowing back at you what you said about them (netsmart customers)

Don't forget that *I* was the one who was called an arsehole in the Netsource thread. Thus i got insulted first....yet one more example of double standards at boards.ie

Richard Dower · 06-09-2003 12:51pm

Originally posted by Einstürzende
richard, does your connection sometimes seem to stall? as in no data transfer for up to about a minute sometimes?

YES!...it just freezes, no data movement. I also notice that it freezes on some web pages, and not others. Then if i later move back to the same web page it functions properly.

I also get a disconnection from time to time.

Capt'n Midnight · 06-09-2003 1:32pm

you can only get a reply if the other end lets you ...

msblaster only tries to infect IP's that reply - so I would not be supprised if lots of sites have turned off replies

try tracert instead - see how far you get.

and request timed out could also mean the network is busy

the whole point of TCP is that packets will be retransmitted if needed.

Frank Grimes · 06-09-2003 3:21pm

I'm dialled up to IOL and I can't ping within their network, looks like they're just blocking icmp within their own network because of the blaster virus, a few isps did it.

Töpher · 06-09-2003 5:18pm

at least i know its not a problem with my comp then (the freezing), what i find helps is to tell DOS to constantly ping a site, and leave it running in back ground, when it freezes, wait about 5-10 seconds and open a new browser window, which seems to get all of them moving again. I'm sure its technically stupid, but it seems to work for me!

spongebob · 06-09-2003 6:50pm

there was some odd stuff with ESAT and ICMP today. It is now working but I suspect that ESAT misconfigured a transparent cache and either fixed or removed it in the past few hours.

Töpher · 06-09-2003 7:46pm

mines been doing this for about 3 weeks, and did it again loading this page!

PaulMagrath · 06-09-2003 9:23pm

I've been experiencing both of these problems (the ping and the page freezing problems).

I just tryed traceroute and it's timing out too but again, no problem in games, etc

With the second problem, I find disconnecting and reconnecting gets things going.

I can't ping!!

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