SonyEricsson service centres?

Stephen · 31-08-2003 5:41pm #1

Where the fup can I find one in Ireland?

Cheers

Ro-76 · 31-08-2003 6:03pm

Sigma Telecom
St Margarets's Road,
Finglas,
Dublin 11

+353 (1) 8142222

kevinmcc · 31-08-2003 9:06pm

If I was you I would use The Mobile Phone Repair Company instead. Their website is on http://www.mprc.ie You can get all the details off there. They usually do same day dispatch if you post it to them and you can track the status of the repair online. They can also carry out more repairs on different models than Sigma.

flywheel · 31-08-2003 10:19pm

i'd always go with Sigma fonefix.ie for Ericsson / SonyEricsson service and repairs

BrianG

kevinmcc · 31-08-2003 10:32pm

Well I sent a phone to Sigma before and they couldn't fix it, so they forwarded it on to MPRC - who fixed it and then MPRC had to send it back to Sigma who then had to send it back to me!!! It took a week because of that :mad: , while if i had sent it to MPRC direct I would have had it back in 2 working days.:)

Since that I've always used MPRC and find their service excellent, and the guys in it are really helpful, also they use Nightline to courier the phone to you.

Stephen · 31-08-2003 10:49pm

There's nothing actually wrong with my phone, just want to get it flashed with firmware that's not riddled with ****ty operator customizations

flywheel · 31-08-2003 11:13pm

Originally posted by kevinmcc
Well I sent a phone to Sigma before...

was it a (Sony)Ericsson?

i'd always send Nokia's to MPRC, but for Ericcsson / SonyEricsson i stick with Sigma

flywheel · 31-08-2003 11:15pm

Originally posted by Stephen
There's nothing actually wrong with my phone, just want to get it flashed with firmware that's not riddled with ****ty operator customizations

give them a quick buzz beforehand - you may need to explain why you need the upgrade (i.e. a situation the upgrade will fix / enhance) - and they might need proof of warranty

hth,
BrianG

Stephen · 01-09-2003 8:15pm

What I want to do is get an original SonyEricsson firmware upgrade for it, as my handset was bought in the UK and has some operator (Orange) customisations which i'd like to be rid of. It is already unlocked for use with any network.

Would the fact that the phone was only manufactured six weeks ago (according to the 03W30 label in the battery compartment) be proof enough for this?

kevinmcc · 01-09-2003 9:08pm

Yeah you're right DubWireless it was Nokias.

If it is a T610 you have, no centre in Ireland can help you, cause I already contacted MPRC, Fonefix etc. about the T610 and all of them said that it won't be for a few months until the phone is launched here. Your only other option is to send it to the UK.

flywheel · 01-09-2003 10:53pm

not sure how they would deal with an operator customised version - the (warranty) update process is really ment for fixing problems identified with the phone rather than cleaning off an operator customised system and installing the default

that's one key thing people sending in a non-operator handset have to watch for - have read at least two stories on esato.com about SE Serivce Centres flashing the Vodafone customised system onto someone's clean sim-free purchased handsets - they were rightly miffed...

until a handset is released here they tend not to support updates, although i managed to get some for the likes of the R520m which was never released here - i'll mail one of the (sony)ericsson people in there and see if they come back with any info

BrianG

SonyEricsson service centres?

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