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Waiting for Eircom to release line

  • 27-08-2003 8:11am
    #1
    fenris
    Registered Users, Registered Users 2 Posts: 3,078 ✭✭✭


    I am waiting for Eircom to release my line to Netsource, it is already 3 days overdue, what is the typical delay from Eircom these days !


Comments

  • #2
    the Guru
    Closed Accounts Posts: 1,362 ✭✭✭the Guru


    What do you mean by release your Line can you explain more..........


  • #3
    fenris
    Registered Users, Registered Users 2 Posts: 3,078 ✭✭✭fenris


    Eircom have to release bitstream access for your line to Netsource or any other provider, they are supposed to do so within a set timeframe.

    I have just been told that mine is now in the overdue pile and has been escalated within eircom, just wondering how many other people are being delayed and more importantly for how long !!!


  • #4
    gombín
    Registered Users, Registered Users 2 Posts: 270 ✭✭gombín


    Whoever told you this was pulling your wire I'm afraid. Releasing the port from the DSLAM can be done instantaneously. Then it is only a matter of doing the jumpering work on the bitstream package in the same manner as an eircom Retail provide.

    Regards.


  • #5
    gombín
    Registered Users, Registered Users 2 Posts: 270 ✭✭gombín


    Forgot to add. PM with your details and I'll have sorted out this afternoon.

    Regards.


  • #6
    CyberGhost
    Registered Users, Registered Users 2 Posts: 5,558 ✭✭✭CyberGhost


    in Netsource they told me to cancel my broadband account with eircom and then contact them, i called eircom and it's 2nd week and i'm still connected to them :( suckers can't do anything right


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  • #7
    fenris
    Registered Users, Registered Users 2 Posts: 3,078 ✭✭✭fenris


    All sorted thank you !!!


  • #8
    The Brigadier
    Closed Accounts Posts: 2,549 ✭✭✭The Brigadier


    eircom took 8 weeks to release my line...

    this is why I am taking them to court....


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