IOL usage limit reset -

MR DAZ

This might be a waste of time...as some will already know...

I checked my usage online last night befroe i hit the bed...and it had been reeset and showing a new Augest downlad limit:)

Gummy Panda

Yep, good stuff!!

SuprSi

Yeah, phew! I'd gotten 4.9Gb in the 2 weeks since I was connected - didn't realise I could use it up so quickly!

Gummy Panda

Yeah, i went a bit over board. I'm not into warezing but i did download T3. My opinion was "If i pay €50 a month for 5 gigs, I'm going to use them."

Anway, I didnt have to pay for last month because IOL credited my account one month free BB because of the trouble I had with them.

Nice people when you get past the helpline. IOL train your customercare team more!!

bizmark

they seem to have dumped your 1 month free bb on to my bill lol:D

ohhhhhhh its funny but im ****ed if its not a mistake!

[DF]Lenny

C'mon Biz dont keep us in suspense tell us how much you were charged? ..meybbe we can start a new 'I D/L too much and am screwed' thread sponsored by iol:-)

-ADREN-

he has a previous post on his charges Lenny..

i only got to sue 1.7gb of my las months cap :(:(

UbahOne

why was that? Cos you thought it was going to reset one month after you joined??

Richard Dower

Strange...just checked mine and it has not been reset:

This is a summary of all traffic since you first logged in
First Login Wed Jul 23 10:06:35 2003
Last Login Thu Jul 31 22:28:49 2003
Last Login Duration 352 minutes
Logins 53
Offpeak Traffic 3787 minutes
Peak Traffic 545 minutes
Data uploaded 0.10 GB [107309163 bytes]
Data downloaded 0.91 GB [976272325 bytes]


I won't be happy at all if they reset my cap and i lose 4GB of download that i haven't even used.
:mad:

Ancient1

What a relief!! Now we know about resets....

Dont worry Richard, it's automated, it'll be reset...

Richard Dower

Actually no...it won't. I called technical support when i read this thread tonite and they said it's 30 days from the time my line was activated.

Thus July 22nd was when my line was setup...so it should not be reset at all. Again...these are words right from the mouth of a person in technical support, a person who is SUPPOSED to know their job.

If it turns out it does get reset, then i will be very annoyed indeed.

Ancient1

well how can they do both?
its reset for most people, as far as i understand, so why would Esat then count the 30 days from activation for other people?
It doesnt make sense........it HAS been reset for me, maybe yours has a delay, and the tech support is clueless as usual...
let us know if it gets reset...now i'm interested in what the hell they're doing.

Richard Dower

I will, and i have his name...so if it turns out that he didn't know his job and gave me misleading information, i'll ensure steps get taken or i get compensation.

I can only go by what Esat staff tell me...you see a patern?

^whitey^

how do ya check your usage online lads???

Synkronite

*Bump*

Id also like to know where you can check your usage.. EsatBT never informed me. They should have.

bizmark

http://broadband.iol.ie/cgi-bin/sec/dsl

DONT! put @iolbb on your username when trying to log on k

Synkronite

Thanks Bizmark

I just used 2,69gb.. Hmm, Im good