Iol broadband slower than Gbush at a mensa meeting

bizmark · 22-07-2003 7:23pm #1

:mad:

I have been getting from 4kbs to 8b/s (averageing 900b/s) for the last 4 days now and to say im pissed is a understatement .The pings are still good 35ms to board,s I just dont really know whats wrong.

I sent a email to esat complaning and im just wondering if anyone else is getting less than steller speed,s ?

Tazzle · 22-07-2003 7:46pm

Don't email, ring.

andrew163 · 22-07-2003 8:50pm

I know this has nothing to do with the thread, but LOL @ the title.

Töpher · 22-07-2003 9:13pm

email one of the top blokes there, or their complaints officer

(phone no. of complaints officer - 1800 924 131)

DO NOT call customer services, they haven't half a brain between them all, simply, they're thick, know nothing about the service providing, and probably dont even know what a download is!)

bizmark · 22-07-2003 10:24pm

ya i have email address,s for every one of the top guys

I know this has nothing to do with the thread, but LOL @ the title.

Lol i though it was good

SuprSi · 23-07-2003 10:57am

I've been getting the same thing. I had one download that had to resume 38 times last night, and it was only 1.4Mb in size! I've also noticed that general internet viewing has slowed down. It's beginning to get on my nerves :mad:

Si.

Spud_Gun · 23-07-2003 11:12am

Whats all this? I am waiting for my IOL connection, but if its that bad I don't want it! Is it normally good and only recently has gone bad?

50Cent · 23-07-2003 11:25am

I have it and its perfect...full 512kbps and download at 50 and sometimes peaking up to 70(im serious) kbps...

Put it this way, ive tried making it struglle by having like 10 different windows open loading stuff and it doesnt slow...maybe im just lucky since i got the thing in the whole 12 days...i dont know...

Biz, any luck today? Did you contact anyone?

spongebob · 23-07-2003 11:42am

I'd say that one of their transparent caches does not like Biz (pings bypass these devices which explains why he is getting good pings and sh1te speeds) or he may be connecting to a different proxy (what are your proxy settings Biz ? )

50Cent could be on another cache altogether.

A good way to test is if both of yiz connect to the same web page where the logs can be checked ...(note the time). If the log checker could confirm ye both come from different caches then that could explain it.

Good luck trying to get the front line support in IOL to understand what a transparent cache is

and LOL the subject too.

M

flav0rflav · 23-07-2003 1:02pm

I had a similar problem (good ping, bad thru put) on netsource saturday afternoon, but it cleared up without explaination.

Spud_Gun · 23-07-2003 1:16pm

So this Netsource/IOL thing is temporary, and not a long term thing? Bizmark, how long have you had IOL now? Can you guage the percentage good through put vs. the percentage bad through put?

Balfa · 23-07-2003 6:08pm

Care to provide people with such a webpage where logs can be checked, muck? :]

mervync · 23-07-2003 6:38pm

yo yo yo iolbb is definitely slower than dial up ...i got faster speeds on iol.free....rang several times but no joy threathened to go to eircom but the reply was whatever????????:D

M03 · 23-07-2003 7:00pm

I'm experiencing the same thing now Bizmark.

Pings are fantastic but the throughput is down at 33.6 modem speeds.

Guess I'll wait in a game server for things to sort themselves out.

====================================
C:\>ping www.boards.ie

Pinging www.boards.ie [217.114.166.147] with 32 bytes of data:

Reply from 217.114.166.147: bytes=32 time=29ms TTL=54
Reply from 217.114.166.147: bytes=32 time=24ms TTL=54
Reply from 217.114.166.147: bytes=32 time=24ms TTL=54
Reply from 217.114.166.147: bytes=32 time=25ms TTL=54

Ping statistics for 217.114.166.147:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 24ms, Maximum = 29ms, Average = 25ms

C:\>tracert www.boards.ie

Tracing route to www.boards.ie [217.114.166.147]
over a maximum of 30 hops:

1 28 ms 26 ms 24 ms lo3.bas501.cwt.esat.net
2 25 ms 24 ms 22 ms fe2-0.rate502.cwt.esat.net
3 27 ms 26 ms 27 ms vlan501.rt501.cwt.esat.net
4 23 ms 22 ms 22 ms vlan53.rt002.cwt.esat-x.com
5 20 ms 23 ms 24 ms ge0-0.core002.cwt.esat.net
6 24 ms 22 ms 23 ms pos2-0.br001.inex.esat.net
7 27 ms 25 ms 24 ms fa0-0.ipr1.dub2.ie.insnet.cw.net
8 21 ms 24 ms 23 ms 62.221.31.9
9 25 ms 26 ms 25 ms 62.221.2.78
10 25 ms 26 ms 25 ms 217.114.160.11
11 23 ms 25 ms 25 ms www.boards.ie [217.114.166.147]

Trace complete.
===================================

But when I attempted to download a file from Dell's server in Bray I got 3KB/sec ! :eek: :mad:

Is anyone who is experiencing this problem using the Esat USB modem or are they using their own modem?

I'm pretty sure I'm on the Dun Laoghaire exchange. 235XXXX

M03

Balfa · 23-07-2003 7:17pm

I just got a website that i could check the logs of. (i'm on clicksilver, but seem to be having a similar problem - great pings, slow pages).

The IP shown in the logs of the webserver is 195.218.116.8, which belongs to UTV, but isn't the IP that i've been assigned.

Does this sound like a transparent cache? Is there anything that can be done about this?

Also, i take it if it's a cache that this only affects HTTP? Other protocols should be just fine, right?

Would anyone know an ideal file, maybe about 5-10MB, on esat's own network, or even on UTV's, that would serve as a good test download?

PiE · 23-07-2003 7:28pm

There's a test page on www.u.tv/speedtest or you could try ftp.esat.net, try downloading one of Linux ISO's.

Oh and I think you can ditch the last line of your sig Balfa

Fabre · 23-07-2003 7:50pm

just did the utv test

no comments....

Ancient1 · 23-07-2003 7:59pm

just did UTV speed test , 4 runs as recommended:

1. 30Kbit
2. 70Kbit
3. 147Kbit
4. 218Kbit

spongebob · 23-07-2003 8:01pm

Originally posted by Balfa
I just got a website that i could check the logs of. (i'm on clicksilver, but seem to be having a similar problem - great pings, slow pages).

The IP shown in the logs of the webserver is 195.218.116.8, which belongs to UTV, but isn't the IP that i've been assigned.

Does this sound like a transparent cache? Is there anything that can be done about this?

Spot on Balfa thats a cache open command prompt and type

telnet 195.218.116.8 80

(blank screen appears with flashing cursor, now type)

get http 1.1

(now hit return once or twice, I got this back from it!)

<HTML>


<HEAD><TITLE>500 Server Error</TITLE></HEAD>
<BODY>
<H1>Server Error</H1>
<H4>
The following error occurred:<P>
This request was not recognized. Perform a trace.
</H4
>
<HR>
Please contact the administrator.
</BODY>
</HTML>

Please post a page so the IOL mob can access it and then you check your logs for it.

Balfa · 23-07-2003 9:01pm

sorry, it's not my page, it's a mate's, and i don't want to hassle him by asking him to check his logs for the next few weeks.

I tried the utv speedtest, and got...... 16kbps!

just a smidgen faster than a 14.4k modem

now, the interesting thing, the computer i'm trying this on, is networked to my dad's 2k machine which is sharing its (clicksilver w/ zyxel USB modem) internet connection with mine. On his computer, the utv speedtest usually gets over 350kbps... i ran it on mine again, 32kbps... ran it again... and it still hasn't finished, 30 minutes later

Those of you having the same problem, are you by any chance behind a windows ICS server? Also, are you using the supplied zyxel USB modem?

butts · 23-07-2003 9:19pm

Just checked my web logs and IP is the same as the one assigned to me by IOL BB.

Fabre · 23-07-2003 10:43pm

How can I tell If I am behind a Windows ICS server?
I do use the zyxel USB modem and have the same speed issue.

bizmark · 23-07-2003 10:44pm

well esat are going to try and fix the problum cant ask for more really

Really hope they find the problum fast

SuprSi · 23-07-2003 10:52pm

Likewise - this is really wrecking my head now. I've been trying to access the Buy & Sell web page - it's now two minutes and it's still now opened. Still have my 56k installed and can't imagine it being any worse than this.

-ADREN- · 23-07-2003 11:27pm

this thread is making me feel sick, knowing that if ive paid for this and it turns out this bad... I have a feeling this will all be patched up however... Broad band is broad band and because most isps have it its proly an eircom fault (the source) and because it is BB, and they realise its slower at the moment than a 33.6 modem, they will no doubt get this fixed.

M03 · 24-07-2003 9:37am

Bizmark,

Do you think more people should email/ring IOL or did you get assurances that the problem would be fixed for everybody?

If you think we should contact them ourselves could you pm me the email address/phone number that you used?

Cheers

M03

50Cent · 24-07-2003 2:17pm

Works perfectly for me....had a glitch an hour on the first day but no problems...

bizmark · 24-07-2003 5:19pm

M03

I sent this tread to Bill murphy (esat) to show him that other,s are haveing the same problums as i am

He told me they will open a "trouble ticker" with me (no idea what that is)

id say you should complan you and i didnt sign up for slow speed

M03 · 24-07-2003 8:53pm

Thanks bizmark.

I'll get onto somebody tomorrow.

M03

Fabre · 24-07-2003 10:13pm

Here is my dl speed for tonite

DLing a file from a ftp with 16K bandwidth available.

results:

17244KB in 3:15

Its 3 hours not 3 minutes
Thats an average of something like 1.47KB/s

And below thats for the last 3 minutes

At this rate I am not sure I will have finished downloading tomorrow morning.

Correct me if I am wrong but at believe that If I am DLing at 1.47kb/s 24/7 during a month I will barely reach 4 gig.

The 5gig cap is not a problem after all...

-ADREN- · 24-07-2003 10:31pm

lol every cloud has a silver lineing i guess then hey

Nah though this is bad form...

PaulMagrath · 24-07-2003 11:11pm

I have only had IOL Broadband a few days but I have had no major problems so far although I have noticed something. For web pages, e-mails, etc this is unnoticeable but for downloads from freeware (and not so freeware!) sites it is:

I have achieved speeds of over 500kilobits per second, however there seems to be a problem with sustaining these speeds - every second second

there it seems to slow right down and then go back to where it was less 60 or so until it gets to around 200 or so and then jumps back up. Very strange. (I am getting these readings from Hagel Technologies's DU Meter by the way)
Hopefully it is something minor that IOL will sort soon.

Anyone who is using IOL Broadband should check out http://broadband.iol.ie/cgi-bin/sec/dsl. If you enter your IOL broadband username and password (without the @iolbb bit), you can check your usage statistics.

PiE · 24-07-2003 11:14pm

Could the problem be that the DSL contention is at exchange level, which means IOL BB users are taking bandwidth from UTV users who are taking from Netsource etc? That's the only explanation I can think of 'cos there's no way UTV could have enough users to make speeds this bad so soon after launching ClickSilver.

-ADREN- · 25-07-2003 12:14am

sounds like there is something really fu(ky upy about it all.. hope fully it will alll get sorted.. i doubt its something that will be continuous.

bizmark · 25-07-2003 12:32am

cool in 22 days i only used 1.28 gig downloaded and 0.32 uploaded

seem,s surfing and games really dont do anything to your cap

Fabre · 25-07-2003 9:00am

At 10 in the morning

much better

M03 · 25-07-2003 9:10am

Let's hope it has nothing to do with the time of day and that everything is sorted.

I won't be able to check mine until 6pm tonight. Can anyone else who was having speed problems do a test?

M03

butts · 25-07-2003 9:28am

Every morning this week my download speed has been 50 - 54 kB/sec. By 6 pm its down to 25 - 30 kB/sec. By 9 pm its down to 5 - 10 kB/sec. Same pattern through out the week.

M03 · 25-07-2003 9:33am

:mad: :eek:

That's very worrying butts. For everybody.

Fabre · 25-07-2003 2:47pm

at 15:32

Starting to degrade

PiE · 25-07-2003 3:00pm

Every morning this week my download speed has been 50 - 54 kB/sec. By 6 pm its down to 25 - 30 kB/sec. By 9 pm its down to 5 - 10 kB/sec. Same pattern through out the week.

Same is happening to me on UTV.

Töpher · 25-07-2003 3:55pm

at least you can connect to it!

Fabre · 25-07-2003 4:43pm

Those slow speed won't change anytime soon.

I got the following info from BT tech support.

- The contention ratio for IOL Broadband is 48:1
- The bandwidth is 512kbps

So I asked if that meant that if the 10 first users on the line are Downloading files the 38 other are getting a speed close to nothing?

And got an affirmative answer...

Whats the email of murphy?

Think we should send him a nice email will all of us in cc:

bizmark · 25-07-2003 5:02pm

well ill tell you this now

I am not takeing a service thats 10 euro + more expensive than 56K and around 2 time,s slower .I singed up for broadband not 28k

Fix it or im off simple as that

-ADREN- · 25-07-2003 5:12pm

yea thats not right... broad band in every other country with residential ratios of 50 : 1 never have trouble like this... Friend in england has 50 : 1 ratio.. no proplems.. friend in Spain has same .. no problems..

M03 · 25-07-2003 5:16pm

I mailed Bill Murphy today and he was very polite and did his best to help but there's no way I'm staying around for speeds like this.

Stopwatch timer: 1min59.9s
Downloaded: 106.7KB
Avg Speed: 0.9KB/sec

2 minutes is where I gave up trying to download this file from an FTP server that I always get stable, fast downloads.

M03

Tazzle · 25-07-2003 5:17pm

Bet you all wish you had gone with netsource now

Doubters! and you lot have caps too, shucks.

bizmark · 25-07-2003 5:29pm

Shut up taz or ill tract you down and kill you with your adsl line

Tazzle · 25-07-2003 5:52pm

steviem · 25-07-2003 5:58pm

948592 bytes transferred in 17.625 secs

420 kbit

bizmark · 25-07-2003 6:00pm

enjoy it while it last newbe

i had the same speed not 1 week ago

Iol broadband slower than Gbush at a mensa meeting

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