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Help needed with win2k registry

  • 22-07-2003 4:31pm
    #1
    Gerry
    Registered Users, Registered Users 2 Posts: 4,485 ✭✭✭


    Ok, I'd appreciate help from anyone who has run into this before. Basically on boot, it says:

    Registry File Failure-The Registry cannot load the( hive) file /System Root/ System 32/Config/Security or its log or alternate.It is corrupt, absent, or not writable.-

    Is there a reasonably easy method of resetting the registry, or would the easiest method be to install over the existing installation? I don't have access to the machine, its 5000 miles away, and the users are non-technical. Thanks.


Comments

  • #2
    Capt'n Midnight
    Moderators, Recreation & Hobbies Moderators, Science, Health & Environment Moderators, Technology & Internet Moderators Posts: 93,583 Mod ✭✭✭✭Capt'n Midnight


    Apologies - just basic suggestions

    If the partition is FAT and they have a win98 CD you could get them to run scandisk etc... (as if that would fix anything...)

    Do you have repair disk or CMDCONS - ie option to boot to a command console - can they get in on last known good boot or any of the F8 options..

    I take it they have the Win2K CD (or you could be off to a flying stop)

    If they can get as far as the C: prompt then in there should be a foldr called repair in the \windows or \winnt folder - check the files there - I don't know if you could copy files from here to the one in \windows\system32\config or even if it is worth doing ...


  • #3
    ando
    Registered Users, Registered Users 2 Posts: 5,439 ✭✭✭ando


    If you have a backup of the system state, boot into safe mode and do a system state recovery from the built in windows backup. I had a server with the exact same error, but since the system state holds a backup of the registry, it solved the problem


  • #4
    ando
    Registered Users, Registered Users 2 Posts: 5,439 ✭✭✭ando


    oh, and make sure you boot partition is not full (ie, less than 10MB's of space left), as this was the cause of my problem which left the registry f*cked


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