marvin80 Registered User
#16

iambeave said:
This happened me too today! Was told that if I close account the money will go into my account in 7-10 days.


I haven't received any money back yet - must contact them.

Ardent Registered User
#17

How did you get on Marvin? I'm in the same boat, never received an email.

One thing about parkbytext - they never answered the phone and there were frequent outages of their service. Hope apcoa is better in these respects.

marvin80 Registered User
#18

I got a refund - took around 3 weeks from when I closed the account to the money landing in my account.

Parkbytext are decent replying on twitter if you need to contact them.

1 person has thanked this post
Ardent Registered User
#19

Parkbytext are advising that I need to terminate my account to get a refund and that there will be a termination fee 5.00 EUR + VAT.

Did anyone face this?

beauf Registered User
#20

Was posted earlier in the thread.

iambeave said:
This happened me too today! Was told that if I close account the money will go into my account in 7-10 days.

Ardent Registered User
#21

I'm asking about the 5 euro admin fee. I didn't see that mentioned previously.

beauf Registered User
#22

Ahh sorry. Might be one for the regulator. Sounds a bit unfair

Ardent Registered User
#23

Completely unfair. I'm going to go down the chargeback route I think.

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