I haven't received any money back yet - must contact them.
How did you get on Marvin? I'm in the same boat, never received an email.
One thing about parkbytext - they never answered the phone and there were frequent outages of their service. Hope apcoa is better in these respects.
I got a refund - took around 3 weeks from when I closed the account to the money landing in my account.
Parkbytext are decent replying on twitter if you need to contact them.
Parkbytext are advising that I need to terminate my account to get a refund and that there will be a termination fee 5.00 EUR + VAT.
Did anyone face this?
Was posted earlier in the thread.
I'm asking about the 5 euro admin fee. I didn't see that mentioned previously.
Ahh sorry. Might be one for the regulator. Sounds a bit unfair
Completely unfair. I'm going to go down the chargeback route I think.