By the way...the €35 bundle is a sham..will be €50 per month..some additions that weren't clear on any of the documentation I got when signing up..
Just got my first bill and there is a section for service charges which has €19.03 added to the €35 bundle charge.
Maybe it was a connection charge?
Or part month or something.
It was heavily advertised that it's €35pm for 6 months, €40pm after that, 12 month contract. Don't think they'd get away with throwing €20 on to the bill every month "service charge".
I hope you are right Soarer..
I'll know next month..still cheaper than sky due to the lack of call charges.
You're not going to query the charge?
Are you sure its not a charge for partial month usage i.e connection day 25th bill from 1-31 etc ? so 4-5 days that need to be charged for and month in advance ? that the way most bills go ?
That is exactly what it is.
Sorry all..my fault..re read bill and they are part charges alright..
How long should I wait after giving them my PayPal details?
Anyone else have an issue keeping their old landline number?
I moved from VF to eir in late December and then when I noticed my landline number was different I contacted support in Feb.
They said it could take about 2weeks to port the number.
I contacted them today on online chat for a status update to be told that because of the package I'm on that it was not possible to keep my old number!
According to the staff member it is not possible to port due to the fact that I'm on a VOIP/VOBB package!
Seriously p**sed off about this!
Anyone else manage to port-in their old landline number or anyone with the same issue?