gar Registered User
#2,176

corkgirl17 said:
I'm hoping it wasn't a scam. Trying not to be annoying and bugging them but how long before I ask about getting my money back? (If that's even a possibility!)


I have been without Spotify premium for over 2 weeks now. Have contacted the parent of my Spotify family and they have been slow to respond. Only one reply that they are looking into it and not heard back in 10 days. In my account subscription details it shows that there is a subscription of some sort.
Might just email Spotify directly today

corkgirl17 Registered User
#2,177

gar
I have been without Spotify premium for over 2 weeks now. Have contacted the parent of my Spotify family and they have been slow to respond. Only one reply that they are looking into it and not heard back in 10 days. In my account subscription details it shows that there is a subscription of some sort. Might just email Spotify directly today



Same here, I'm wondering are we in the same group? I got one reply saying they were aware of the issue and saying it was an issue with their card and it could be down to the Ulster bank issue that happened 2 weeks ago. I've emailed again asking for an update and nothing back! I'm gonna ask for my money back and if I hear nothing then report them to Spotify. Don't want other people getting caught out by them

Entonces Registered User
#2,178

I'm looking for a new family if anyone has a space

Eire Go Brach Registered User
#2,179

Dymo said:
Is it possible to pay yearly in one lump sum or is it monthly for the person who signs up?


Just created a family. It is Monthly. So can be cancelled whenever or go on for any amount of Months. You can also remove members at will.

1 person has thanked this post
gar Registered User
#2,180

corkgirl17 said:
Same here, I'm wondering are we in the same group? I got one reply saying they were aware of the issue and saying it was an issue with their card and it could be down to the Ulster bank issue that happened 2 weeks ago. I've emailed again asking for an update and nothing back! I'm gonna ask for my money back and if I hear nothing then report them to Spotify. Don't want other people getting caught out by them


I can confirm that both me and corkgirl17 have been scammed by the same person "*".
Both of us have been removed from the family subscription and have confirmed this with spotify. They have also said the slots are full on that family group also so just kicking people off and charging again obviously.
I have found boards so friendly and honest and this is the first time i have come across this. So frustrating but there will always be an a$$hole

False Prophet Registered User
#2,181

gar said:
I can confirm that both me and corkgirl17 have been scammed by the same person "the whole year inn".
Both of us have been removed from the family subscription and have confirmed this with spotify. They have also said the slots are full on that family group also so just kicking people off and charging again obviously.
I have found boards so friendly and honest and this is the first time i have come across this. So frustrating but there will always be an a$$hole


Member since 2002 and over 5,000 posts, only the fact that user is a City fan might have gave it away. Just unlucky.
Looking at post history he seems to have setup 2 groups, 1 for a "friend".

Mrcaramelchoc Registered User
#2,182

gar said:
I can confirm that both me and corkgirl17 have been scammed by the same person "the whole year inn".
Both of us have been removed from the family subscription and have confirmed this with spotify. They have also said the slots are full on that family group also so just kicking people off and charging again obviously.
I have found boards so friendly and honest and this is the first time i have come across this. So frustrating but there will always be an a$$hole



sorry to hear that but i hope this doesnt **** it up for the rest of us.as in spotify cracking down on "families".

1 person has thanked this post
Stupify Registered User
#2,183

Have another 2 spaces available in my family as haven't heard back from people due to renew.

Mike1961 Registered User
#2,184

Stupify said:
Have another 2 spaces available in my family as haven't heard back from people due to renew.


I hate piggybacking other people's efforts ... but I'd be happy to join your family. What do you need form me?

Stupify Registered User
#2,185

Mike1961 said:
I hate piggybacking other people's efforts ... but I'd be happy to join your family. What do you need form me?

Haha, g'man Mike, I'll pm you there.

tooler08 Registered User
#2,186

Stupify said:
Have another 2 spaces available in my family as haven't heard back from people due to renew.


I'll take the other spot if its still going please

gar Registered User
#2,187

gar said:
I can confirm that both me and corkgirl17 have been scammed by the same person "*".
Both of us have been removed from the family subscription and have confirmed this with spotify. They have also said the slots are full on that family group also so just kicking people off and charging again obviously.
I have found boards so friendly and honest and this is the first time i have come across this. So frustrating but there will always be an a$$hole


Just to update that this issue has finally been resolved despite multiple unanswered emails and messages through boards.
Both myself and corkgirl17 are back on the family.
Putting it down to lack of response which has been resolved.

I am editing my posts to remove name to be fair. if others that quote could do the same please?

1 person has thanked this post
levingout92 Registered User
#2,188

I don't post here really ever but I will setup a family if anyone wants to join pm me.

Mech1 Registered User
#2,189

Could or should we make a list of trusted heads of families?
Im running my second year of family and only through lack of speed in his contact had to replace 1 member this year.
(sorry Bonkers i recommend you for the next available space)
This should be a trust thing and can only ever work this way.
Anyone starting a family must be committed to following the payments through per month or even pay all up front
i do mine by dd every month.

I have no idea btw how a list could be organized, just a idea.

bonkers Registered User
#2,190

Mech1 said:
Could or should we make a list of trusted heads of families?
Im running my second year of family and only through lack of speed in his contact had to replace 1 member this year.
(sorry Bonkers i recommend you for the next available space)
This should be a trust thing and can only ever work this way.
Anyone starting a family must be committed to following the payments through per month or even pay all up front
i do mine by dd every month.

I have no idea btw how a list could be organized, just a idea.


No problems Mech1, I've been taken in by a new family. They treat me well and keep me in playlists.

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