pleasant Co. delightful
#16

foggy_lad said:
What really annoys me about the Amazon service now is when you chose the free delivery option in your basket and proceed to checkout they change your choice to the paid delivery during the whole checkout and payment process.


How do you select the delivery option in your basket?

foggy_lad Banned
#17

pleasant Co. said:
How do you select the delivery option in your basket?

At the start of the checkout procedure you are asked to pick the delivery option and then later at the last stage when you confirm the order it has changed from free super saver on the last 4 of orders I have placed.

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#18

foggy_lad said:
What really annoys me about the Amazon service now is when you chose the free delivery option in your basket and proceed to checkout they change your choice to the paid delivery during the whole checkout and payment process.


Never happened to me, I have to choose free delivery because its the cheaper paid for option by default but once I have picked free delivery thats it job done.

pleasant Co. delightful
#19

Yeah, that happens to me whenever there may be a delay in them getting any one item ready for dispatch, but I get the option to wait and group the items for delivery when the delaying item becomes available - in that case I would expect Amazon to be slow to dispatch.

foggy_lad Banned
#20

I got 4 of 5 small packages from my last two amazon orders this morning. Ordered on 16th and 17th so quite pleased. The last item which is being tracked was handed to carrier on 19th and arrived in Peterborough UK and is now in Grimbergen in Flanders. Maybe iParcel_eu needs to get a compass or map of Europe?

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lazeedaisy Registered User
#21

I have moved to the sunny south east - and holy god - delivery times on my amazon orders is 6 - 8 days - I always got them within 4 days, and thats the longest, I have changed my address to the folks who live in Dublin now - as I would be up there weekly - too slow for me to bother really,

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#22

foggy_lad said:
I got 4 of 5 small packages from my last two amazon orders this morning. Ordered on 16th and 17th so quite pleased. The last item which is being tracked was handed to carrier on 19th and arrived in Peterborough UK and is now in Grimengen in Flanders. Maybe iParcel_eu needs to get a compass or map of Europe?


I've just contacted Amazon to complain about i-parcel. Waiting 10 days for the last mile carrier Fastway to deliver for them. Fastway - enough said!

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#23

Amazon seemed to agree that 10 days was too long waiting for delivery (12 days total) and issued an immediate refund. So if it does turn up now I can accept it and pay Amazon or just refuse it so it gets sent back to them.

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foggy_lad Banned
#24

My small parcel has visited Germany for a few hours.

Tracking Details:
Date Time Location Event Details
23 September 2013 11:13:00 AM Carlstadt Parcel left the carrier facility
23 September 2013 08:43:00 AM CARLSTADT Parcel arrived at a carrier facility
20 September 2013 07:00:00 AM GRIMBERGEN Parcel arrived at a carrier facility
19 September 2013 05:45:14 PM Kingston Park Peterborough UK Parcel has been handed over to the carrier and is in transit


So instead of travelling from the UK to Ireland it has gone to Belgium and Germany and god only knows where else these wasters will send it!

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#25

@ foggy_lad, that looks more like its made its way back to Amazon then got routed back out again?

The outward route from Amazons warehouse at Bad Hersfeld DE can be > Gimbergen > Carlstadt but you get no update from Amazons tracking once it leaves Carlstadt untill it arrives unless you put you tracking number in to i-parcels tracking site https://tracking.i-parcel.com/secure/track.aspx assuming its gone by i-parcel.

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foggy_lad Banned
#26

That tracking site shows something different!

Tracking Events
EventEvent DateCityState / ProvinceCountry Code
Exported i-Parcel and in transit to country of destination2013-09-23 T11:13:00-05:00SurreyGB
Received at i-Parcel 2013-09-23 T08:43:00-05:00SurreyGB
Package details received electronically from Seller2013-09-19 T13:50:27-05:00IE

#27

foggy_lad said:
That tracking site shows something different!

Tracking Events
EventEvent DateCityState / ProvinceCountry Code
Exported i-Parcel and in transit to country of destination2013-09-23 T11:13:00-05:00SurreyGB
Received at i-Parcel 2013-09-23 T08:43:00-05:00SurreyGB
Package details received electronically from Seller2013-09-19 T13:50:27-05:00IE


It always does

When it hits "Hawkes Bay Couriers (Hub)" you'll hear nothing until it gets delivered as from Hawkes Bay Couriers (Hub) it goes to the i-parcel last mile carrier which afaik is Fastway

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foggy_lad Banned
#28

Consolidation Arrived - Pending Customs Clearance and inbound scan 2013-09-24T00:00:00-04:00 IE
does this mean it will be delivered soon?

#29

foggy_lad said:
does this mean it will be delivered soon?


My still undelivered package was there of a couple for days then the next stage was "Entered into local delivery system 2013-09-16 T14:33:09-05:00 Hawkes Bay Couriers (Hub)".

So I would guess you should have it by Friday or next Monday unless they keep screwing up.

The problem for me is that Fastway are the "local delivery system" and they don't like to deliver out in the country without a phone number to call first which Amazon won't have put on the package.

#30

I placed another order on Monday morning.
(Item in stock and sold by Amazon).
Item still not dispatched 48 hours later.

This was not the norm in the past - I've placed 22 orders in last 6 months -
and am very familiar with how they operated until recently.

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