How do you select the delivery option in your basket?
At the start of the checkout procedure you are asked to pick the delivery option and then later at the last stage when you confirm the order it has changed from free super saver on the last 4 of orders I have placed.
Never happened to me, I have to choose free delivery because its the cheaper paid for option by default but once I have picked free delivery thats it job done.
Yeah, that happens to me whenever there may be a delay in them getting any one item ready for dispatch, but I get the option to wait and group the items for delivery when the delaying item becomes available - in that case I would expect Amazon to be slow to dispatch.
I got 4 of 5 small packages from my last two amazon orders this morning. Ordered on 16th and 17th so quite pleased. The last item which is being tracked was handed to carrier on 19th and arrived in Peterborough UK and is now in Grimbergen in Flanders. Maybe iParcel_eu needs to get a compass or map of Europe?
I have moved to the sunny south east - and holy god - delivery times on my amazon orders is 6 - 8 days - I always got them within 4 days, and thats the longest, I have changed my address to the folks who live in Dublin now - as I would be up there weekly - too slow for me to bother really,
I've just contacted Amazon to complain about i-parcel. Waiting 10 days for the last mile carrier Fastway to deliver for them. Fastway - enough said!
Amazon seemed to agree that 10 days was too long waiting for delivery (12 days total) and issued an immediate refund. So if it does turn up now I can accept it and pay Amazon or just refuse it so it gets sent back to them.
My small parcel has visited Germany for a few hours.
|23 September 2013||11:13:00 AM||Carlstadt||Parcel left the carrier facility|
|23 September 2013||08:43:00 AM||CARLSTADT||Parcel arrived at a carrier facility|
|20 September 2013||07:00:00 AM||GRIMBERGEN||Parcel arrived at a carrier facility|
|19 September 2013||05:45:14 PM||Kingston Park Peterborough UK||Parcel has been handed over to the carrier and is in transit|
So instead of travelling from the UK to Ireland it has gone to Belgium and Germany and god only knows where else these wasters will send it!
@ foggy_lad, that looks more like its made its way back to Amazon then got routed back out again?
The outward route from Amazons warehouse at Bad Hersfeld DE can be > Gimbergen > Carlstadt but you get no update from Amazons tracking once it leaves Carlstadt untill it arrives unless you put you tracking number in to i-parcels tracking site https://tracking.i-parcel.com/secure/track.aspx assuming its gone by i-parcel.
That tracking site shows something different!
|Event||Event Date||City||State / Province||Country Code|
|Exported i-Parcel and in transit to country of destination||2013-09-23 T11:13:00-05:00||Surrey||GB|
|Received at i-Parcel||2013-09-23 T08:43:00-05:00||Surrey||GB|
|Package details received electronically from Seller||2013-09-19 T13:50:27-05:00||IE|
It always does
When it hits "Hawkes Bay Couriers (Hub)" you'll hear nothing until it gets delivered as from Hawkes Bay Couriers (Hub) it goes to the i-parcel last mile carrier which afaik is Fastway
My still undelivered package was there of a couple for days then the next stage was "Entered into local delivery system 2013-09-16 T14:33:09-05:00 Hawkes Bay Couriers (Hub)".
So I would guess you should have it by Friday or next Monday unless they keep screwing up.
The problem for me is that Fastway are the "local delivery system" and they don't like to deliver out in the country without a phone number to call first which Amazon won't have put on the package.
I placed another order on Monday morning.
(Item in stock and sold by Amazon).
Item still not dispatched 48 hours later.
This was not the norm in the past - I've placed 22 orders in last 6 months -
and am very familiar with how they operated until recently.