willah Registered User
#1

Just realised my personal hotspot has gone from iphone4, was there earlier before number ported to TM. Tried resetting network settings and syncing phone still not there. Any ideas?

#2

Hi There

Have you setup your phone again with the Tesco Mobile SIM in through ITunes.

We support hotspot and don't restrict so it should work

Regards
Paul

willah Registered User
#3

Yes I have synced the phone with the TM sim in it also reset network settings and even changed the name of the phone and it's still not there. It was working yesterday when I was on Meteor before the number ported. Now when I go settings\general\network there is no personal hotspot tab.

#4

Only thing I can think of is that you may need our APN in the Internet Tethering section of the General-> Network-> Mobile Data Network area of settings.

APN is tescomobile.liffeytelecom.com


Note Personal Hotspot is in the root menu of Settings fourth after Airplane Mode - WiFi - VPN

regards
Paul

1 person has thanked this post
CupawnTae Registered User
#5

I had the same issue until I found this post, on an unlocked iPhone 4 originally from another Irish operator, new TM prepay SIM, new number (not ported). I had tried everything, including a wipe and setup as a new iPhone.

Adding the APN to the Internet Tethering section caused the Personal Hotspot option to appear.

(One thing worth noting is that the option didn't appear immediately, I had to go out of the Network page and go back in before it showed. Similarly, deleting the APN removed the option, but that wasn't immediate either).

2 people have thanked this post
willah Registered User
#6

Yes I manually entered the settings and it reappeared. Syncing alone isn't enough.

1 person has thanked this post
poziczek Registered User
#7

same problem here

#8

poziczek said:
same problem here


Hi poziczek

Did you follow the solution as otlined in this thread? The others confirmed the solution solved the problem for them?

regards
Paul

jesz1987 Registered User
#9

Hi, i am on pay monthly Tesco Mobile i do not get the personal hotspot option, the above doesnt work i dont even have a tethering section in my network mobile data network settings???????? please help

Tesco Mobile: Krystal Verified representative
#10

jesz1987 said:
Hi, i am on pay monthly Tesco Mobile i do not get the personal hotspot option, the above doesnt work i dont even have a tethering section in my network mobile data network settings???????? please help


Hi jesz1987,

Did you first go to Settings -> General -> Network -> Mobile Data Network and add the APN "tescomobile.liffeytelecom.com" ?

After this you need to come out of the menu fully then go back in and the personal hotspot option should then appear in the Settings -> General -> Network section.

Regards,
Krystal

jesz1987 Registered User
#11

Hi when i go into settings general mobile data network, the only things i get are

Mobile Data
APN prepay.tesco-mobile.com
username tescowap
password: password

MMS
APN prepay.tesco-mobile.com
username tescowap
password password

and a few other mms proxy etc

then at bottom reset settings.

which one do i change?
this is tesco mobile pay monthly UK yes?
everyone i seem to speak to at tesco are telling me you dont allow it?!?!?!

Tesco Mobile: Julianne Verified representative
#12

jesz1987 said:
Hi when i go into settings general mobile data network, the only things i get are

Mobile Data
APN prepay.tesco-mobile.com
username tescowap
password: password

MMS
APN prepay.tesco-mobile.com
username tescowap
password password

and a few other mms proxy etc

then at bottom reset settings.

which one do i change?
this is tesco mobile pay monthly UK yes?
everyone i seem to speak to at tesco are telling me you dont allow it?!?!?!



Hi jesz1987,

Just to confirm this is Tesco mobile Ireland. If you are a Tesco UK customer you will need to contact them directly.

Regards,

Julianne

jesz1987 Registered User
#13

haha this is why then! UK dont seem to allow it, which is pathetic, ill be leaving them!!!

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