I am living in Ennis Co. Clare and am on a 8mb broadband package with Eircom and am only getting around 3mb. When I go onto the Eircom site and type my phone line number in the box that say's "Can you receive fibre broadband" and it says I can get 25mb fibre and 50mb. Could this be an error on the site or can I actual sign up for Eircom right now?
Which part of ennis are you in?
I am living out the Tulla Road out in Roslevan.
Unfortunately I think its an error on the site, Ennis isn't in phase 1 of the fibre roll out. It might be available at some stage though as they are rolling it out nationwide.
First thing, eircom fibre is only in parts of Wexford and south Dublin
Tulla road falls under two exchanges, the ennis exchange which is NGB enabled, and a rural exchange which isn't
For example, The ghost estate behind the shopping centre has something like 3 houses on NGB and the rest on the other exchange. Cappahard is all on the old exchange,
Castle rock is Ngb, but forest park which is joined onto is isn't
Do you mind me asking which estate it is?
It says that Ennis is in pahse 2 but it never said what parts of Ennis were going to be connected. Even though when I put my phone number in the box here: http://www.eircom.net/broadband/fibre/ It says I can get the 25 and 50 meg packages.
An tSean Dun.
Sorry you are correct it is in phase 2. Im in Letterkenny and its in phase 1, my number says its available on the site but its not actually available when you call eircom. Apparently phase 2 won't be live till early 2013.
I'm 99% sure it's an NGB estate but from memory (used to work for eircom in ennis) the lines can't handle anywhere near 8mb. It would appear you'll be stuck with these speeds unless eircom do a serious amount of work in your estate or UPC come along.(which isn't any time soon )
Ennis is listed for NGN alright,
The broadband here isn't totally unusable here but I would rather get faster speeds as I am currently paying for 8mb and only getting around 3mb which isn't acceptable.
Just checked and it's NGB alright
You're paying for UP TO 8mb - which is what you're getting. Sucks, but that's what you signed up for.
iMuse did you check fibre availability in Letterkenny in the last day or two? They seem to have have fixed it. I'm back to normal - fibre availability gone.
The KN crews must be nearly finished their runs from the exchange to the cabinets and their work on the cabinets. I only hope the eircom lads can step up to the mark and finalise their end of the job as quickly as the KN crews did theirs!!! Knowing our luck we'll hardly see anything before the end of the summer.
Was Ennis not the new 'information age' (or something like that) town back a few years ago?so eircom have completely abandoned that too?